Pretty Nails Salon & Spa LLC
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✨Welcome to Pretty Nails Salon & Spa LLC
Welcome to Pretty Nails Salon & Spa LLC, your premier destination for exceptional nail care nestled in the heart of New Albany, Indiana. With a reputation built on cleanliness, friendly service, and a welcoming atmosphere, we pride ourselves on being a trusted choice for both individual pampering and group occasions. Our convenient location makes it easy to escape the everyday and indulge in a moment of relaxation, ensuring every visit leaves you feeling refreshed and beautifully manicured.
At Pretty Nails Salon & Spa, we offer a comprehensive range of services, including expert pedicures and durable nail fills, all executed with meticulous attention to detail. Our skilled technicians are dedicated to providing high-quality results, taking the time necessary to ensure your nails are not only beautiful but also strong and lasting. Clients consistently praise our commitment to a pristine environment and the professionalism of our staff, highlighting a positive and enjoyable experience from start to finish. We believe in an approach to nail care that combines artistry with the highest standards of hygiene and service.
We are committed to delivering a customer experience that exceeds expectations, making your satisfaction our top priority. When you step into Pretty Nails Salon & Spa, you can anticipate a relaxing visit where our attentive team ensures your comfort and delivers stunning results. From the moment you arrive until you depart with perfectly polished nails, we strive to create a memorable and delightful experience that encourages you to return again and again.
275 words analysis Verified Insights
🕐Opening Hours
Open NowToday (Wednesday)
9:30 AM – 7:00 PM
📊AI Review Insights
Based on Google's top 5 featured reviews, Pretty Nails Salon & Spa generally receives positive feedback, particularly concerning staff friendliness and nail service quality. However, a critical hygiene concern and a pricing discrepancy were noted.
✓Strengths
- •Friendly, welcoming, and accommodating staff.
- •High-quality and detailed nail services, often resulting in sturdy and aesthetically pleasing finishes.
- •Ability to accommodate groups in a timely manner.
- •Generally positive and pleasant salon atmosphere (though can be subject to disruption).
!Notes
- •Address critical hygiene concerns immediately, specifically ensuring proper sanitation protocols for foot soaks (e.g., fresh liners and water for every client) to prevent health risks.
- •Ensure complete price transparency and consistency between phone quotes and final charges to avoid customer dissatisfaction.
- •Manage salon ambiance more effectively, particularly addressing noise from children, to maintain a relaxing and professional environment for all clients.
Quality Metrics
⭐Customer Experience
Lacey Bane
2025-07-17Very clean and friendly. We had a group of 5 for pedicures and they was able to accommodate us in a timely manner. Priced fair and was not rushed. Definitely would recommend!!!
Vanessa Parrish
2021-09-11Nail tech filled in my nails and did an amazing job! If my nails start to pop off I'll edit this post and update it but so far they're great and very sturdy. He was very detailed and took his time which was awesome because I've had techs rush through my nails and it's left to not so great quality of nails, so it was very appreciated and tipped well! Hey, I said I'd be back for an update! Those nails lasted well over a month!! There was no chipping, the fingers I use most were coming up a little at the bed but that will always come with time. It was such an elegant set of acrylics with gel, I will for sure miss having them!
Randall Carpenter
2025-05-23Price change over the phone was 20$ cheaper than what they asked after job was done. My feet soaked in a plastic liner, once was done was drained but never got changed. Water was filled up in the old bag. I got foot fungus and an infected toe nail. Kids running wild and screaming , looked like a babysitting service was going on. NOT PROFESSIONAL !! Very disappointed and will never return !!
Aryanna Wilson
2019-08-03Really clean and nice staff. There was a positive vibe there which made the trip more appealing. My nails look great except for the fact that I messed one up after I left. I felt it was reasonably priced for the product. I would definitely recommend this to another person.
Louisa Lauren
2021-05-23This review is a roller coaster but please stay with me. I've gone to this place for the last four years, and regularly for the last year and they're usually great which is why I leave 5 stars. I always come in with fun new ideas and I'm usually greeted by the same cast of happy people ready to experiment with me (I mostly do silly colors or odd combos). Today was the worst experience I've ever had and I'm never going back. I went in for a simple two step service for my birthday. I have to spend it alone this year so I thought I'd treat myself; a gel manicure with chrome powder topper. I was greeted as usual for my appointment and was sent off to my stylist after removing my old manicure. This stylist proceeded to give me the fastest, sloppiest gel polishing I've ever received. No manicure, no trim or cuticle cleanup, just application after removing my remaining manicure. He hurt me throughout that service while sanding down my nails with excessive pressure, but his whole demeanor of frustration made me too uncomfortable to say anything. By time it came to the second half of the service, it was clear we were not on the same page about what I wanted, I tried to make it clear but eventually had to just tell him to stop and say just the gel application would do because I was moments from tears. Never in my life have I been made to feel like such an annoying inconvenience. I was looked at like my request was ridiculous and too much work, but it's a common service I received many times before. I left, tipping 10$ on a 30$ service because I was too close to crying to stay and try to amend things. I left with the worst manicure I've every received there (which is not even bad compared to some places but it's definitely transparent, bumpy, and no manicure service was performed) and I'm now having the worst birthday of my life. The shape of my nails is all natural and cannot be accredited to the two milliseconds of filing he did per nail. Overall, I'm extremely disappointed in the over-booked, over-stressed atmosphere this place has begun to cater to. I'm sad to probably never go back again.
❓Local Guide FAQ
What services does Pretty Nails Salon & Spa offer?
Pretty Nails Salon & Spa provides a comprehensive range of professional nail care services, including luxurious pedicures, classic and gel manicures, durable nail fills, and other specialized treatments tailored to your preferences. Our skilled technicians are here to help you achieve your desired look.
How do you ensure cleanliness and hygiene in your salon?
We are deeply committed to maintaining the highest standards of cleanliness and hygiene. All tools and equipment are thoroughly sterilized after each use, and fresh, disposable liners are utilized for every pedicure, ensuring a clean and safe environment for all our valued clients. We strictly adhere to industry best practices to prevent any risk of infection.
What is your approach to pricing, and can I get a clear quote?
We strive for complete transparency in our pricing. Our service menu clearly lists prices, and we are happy to provide an estimated quote over the phone or upon arrival. For custom designs or complex services, prices may vary, and your technician will confirm the final cost with you before beginning to avoid any surprises.
How can I book an appointment, and do you accommodate groups?
Walk-ins are always welcome at Pretty Nails Salon & Spa, but we highly recommend booking an appointment, especially during peak hours, to minimize wait times. We are also delighted to accommodate groups for special occasions; please call ahead to schedule your group booking to ensure we can provide timely service.
What kind of atmosphere can I expect during my visit?
We aim to cultivate a relaxing and positive atmosphere for all our clients. Our friendly staff contribute to a welcoming environment where you can unwind and enjoy your pampering session. While we welcome families, we also strive to maintain a serene ambiance for everyone's enjoyment.
Do you offer specific nail specialties like detailed designs or long-lasting finishes?
Absolutely! Our experienced nail technicians are skilled in a variety of specialties, from intricate nail art and custom designs to providing durable and long-lasting finishes for both natural nails and extensions. We take pride in our detailed work and ensuring the sturdiness and beauty of your nails.
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💅 Nail Art Design Inspiration
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Gorgeous Photo-real Salon Stripes Nails
Sophisticated Photo-real Salon Stripes Nails
Stunning Photo-real Salon Stripes Nails
Sophisticated Photo-real Salon Stripes Nails
Photo-real Salon Stripes Nails
Beautiful Photo-real Salon Polka Dots Nails
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Photo-real Salon Stripes Nails
Love these designs? Browse thousands more in our gallery!
📚 Design Collections
Explore curated collections of nail art designs. Perfect for special occasions and themed looks at Pretty Nails Salon & Spa LLC.
🎨 Color Palette Recommendations
Discover stunning color combinations perfect for your next manicure at Pretty Nails Salon & Spa LLC. Each palette showcases designs that work beautifully together.
✨ Specialty Techniques
Discover professional nail art techniques mastered by the talented artists at Pretty Nails Salon & Spa LLC. Each technique showcases the skill and artistry available at our salon.
Trending Summer Nail Designs
Discover the hottest nail art trends for summer 2026. The talented team at Pretty Nails Salon & Spa LLC stays up-to-date with seasonal styles to keep your nails on-trend.
Beach Vibes
Ocean blues, sandy beiges, and seashell accents
Tropical Patterns
Palm leaves, hibiscus flowers, and exotic fruits
Neon Brights
Bold electric colors that pop in the sunshine
Watermelon Designs
Fresh pink and green with black seed details
Sunset Ombre
Gradient from orange to pink to purple
Ready for a Summer Makeover?
Book your appointment and ask about our seasonal specials!
Nail Health 101
Expert advice from the professionals at Pretty Nails Salon & Spa LLC
- ✓Take biotin supplements to strengthen nails and promote growth
- ✓Keep nails trimmed and filed to prevent breakage and snagging
- ✓Moisturize cuticles daily with vitamin E or cuticle oil
- ✓Schedule regular appointments at Pretty Nails Salon & Spa LLC to maintain healthy nail growth
- ✓Stay hydrated and eat a balanced diet rich in protein and vitamins
💎 Pro Tip: The experts at Pretty Nails Salon & Spa LLC can assess your nail health and recommend personalized strengthening treatments!
🏷️ Explore Nail Art by Tags
Browse our gallery by colors, techniques, occasions, and styles. Show these ideas to the artists at Pretty Nails Salon & Spa LLC!
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Data provided by Google Maps
📍Location
4214 Charlestown Rd Suite #5, New Albany, IN 47150
View on Google Maps→Quick Contact
🕐Today's Hours
Monday: 9:30 AM – 7:00 PM
✓ Currently Open
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