Expert nails

This is my absolute favorite and only salon I will go to. I moved to Franklin late 2022 and went for a full set. Since then I am back every 2 weeks without fail. Expert Nails has amazing customer service, a clean/organized establishment, and skilled/talented people. I’m extra and always ask for a design, again without fail, it’s always the most beautiful design work. The attention to detail is unmatched. I recommend Expert Nails to everyone! If you’re looking for somewhere new, look no further. This is your new place!

I came in for a deluxe pedicure and an acrylic manicure. While my pedicure was great and relaxing, my manicure experience was extremely disappointing and painful. The technician removed my previous acrylic set by aggressively drilling and then shoving another fake nail underneath the existing acrylics to “pop them off.” This method caused severe pain and damage to my natural nails. Two of my nails were actually ripped off during the process. It’s now been a week and a half, and I’m still experiencing pain. On top of that, the new acrylics are already breaking. I’ve never had such a careless and harmful manicure in my life. After spending $200 I expected my manicure to last longer. Extremely disappointed and would not recommend this salon for nail services if you care about the health of your natural nails.

If I could give this place 0 stars I would, came here thinking I would give it a shot because I’ve yet to find a place I like in Columbus. Pedicure was awesome the man was very kind and listened to exactly what I wanted and asked for. Went in thinking I wasn’t going to get my nails done but decided since I enjoyed the service with pedicure I would give manicure a shot. Bad idea!!! Usually I get gel polish but I decided to switch it up a bit and do dip powder.. I went in thinking the man was going to do my manicure nope.. I got a woman that rushed it, and cut my cuticle to pieces .. made me bleed And then I mentioned it to her she put medicine on it however still proceeded to charge me $48 dollars for dip when it looks like a 2 year old painted my nails. There is missing splotches on the sides of my nails that I pointed out to her.. the dip isn’t even, never EVER going here again!!! They are a rip off just take your money elsewhere you’ve been warned!! Pictures posted are right after walking out where she thought putting Vaseline on the cuts would help cover it up.. wrong now I’m in pain and my nails look horrible thanks EXPERT nails! I’ll be sure to spread the word on how horrible you are.

I love this salon! I tend to bounce around salons, but this one I’ve been back to the last 4 times. They’re quick, affordable, and my nails don’t fall off.

I took my 13 yr old daughter here to get her nails done. She showed a picture to the tech and was in tears when we left this is not what she asked for at all. The sticker they put on her nail was already peeling on the way home. They rushed through her nails we were there right at 45 minutes. I was charged 80 for her nails and a polish for my boyfriends daughter I even tipped once I saw my daughters nail I was furious I tried calling to complain but I guess I will just have to go in there in person to get a refund it was absolutely terrible I could of painted her nails better at home