Biscayne Nail and Beauty Bar

I had a fantastic experience! Esther was my nail tech, and she did an amazing job. She was very detailed and incredibly kind, which made the whole experience even better. Customer service is very important to me, and Esther truly exceeded my expectations. I’ll definitely be coming back! Thank you, Esther, for your wonderful service!

I had such an amazing experience at Biscayne Nail and Beauty Bar! The service was excellent from start to finish, and my nails turned out absolutely perfect. The team is so nice and attentive, and they really make you feel cared for. Ari is truly the best—she knows exactly what she’s doing. She’s incredibly talented, very detail-oriented, and took the time to listen carefully to every request I had about how I wanted my nails. She brought my vision to life flawlessly. If you’re looking for high-quality work and a place where you’ll feel pampered and heard, this is it. I can’t recommend Ari and Biscayne Nail and Beauty Bar enough!

What I asked for and what I got :) I’ve been going here strictly for pedicures with no preference on the nail tech everyone does a good job I’ve been going for months. I was nervous however to get my nails done because I didn't know which nail tech could execute the design properly but Esther did a phenomenal job I’m really happy with the outcome :) thank you!

I had such a great experience with LAHIAN, my new favorite nail artist! The environment was super welcoming, and I truly loved my design. What stood out most was the open communication she always asked before doing the style, which made me feel comfortable and heard. Definitely a 10/10 experience, and I can’t wait to go back next month!

Edit based on the response from the company: I never asked for a full refund. In fact, I had no expectations at all! As I business owner, I wanted to bring the issue to your attention. All I want was consideration for services that I felt were not received. The facts are, I called your company and informed your employee I wanted to give the company another chance because the prior gel manicure peeled off a few after the application. I accepted it as a poor application and moved on however, with the second appointment with the color changing, I felt it important to bring it your attention. I never asked for anything, leaving that decision for you to make. You stated that I asked for a full refund and I would not return unless I received it. This statement is untrue and I find it irresponsible for you to state such inaccurate information. You have my text, I suggest you read it again, or post it here. I told you in my text to you that lost the customer, and any referrals which is a fact! Your inaccurate response solidifies my decision!! I will not return that is the only accurate statement that you’ve made. On Saturday 11/15, I booked a gel manicure and regular pedicure with Isabel. I asked for color 202 from a selection of colors the salon uses. For reference, the color nail polish on my toes is the color I selected. On 11/16 I went on a cruise, and I noticed the color on my nails was changing to a yellowish color, with the original color fading. Upon my return, I immediately called and emailed the salon to express my concerns. I’ve never experienced gel polish changing colors or fading. The owner told me it was due to chlorine, sunscreen or something else from the cruise. This is far from true because I never went into the pool or used sunscreen. I simply washed my hands as I normally do. Needless to say, they have lost my patronage, and that of any future referrals. Sad because it was so simple to say, we’d offer you a small discount on your next service!