Luxi Nails & Spa II (Somerset)

I’ve generally had good experiences here, but my recent gel chrome manicure was disappointing. It was redone once, still applied very uneven and inconsistent , and the worst thing is that it began chipping within 3 days(attached pics) which is why i wanted to write down this review. Also, I was told not to get chrome done here going forward. The owner was kind and apologetic, but the outcome was still frustrating.

I went in for a gel manicure and pedicure French tips. It was 125$. The service was very basic for the price I accept that as not all salons follow similar procedures or create a luxury environment. My issue was the manicure. They told me to shape my natural nails into an oval was 5$ extra. How insane, for 125$ To make a shape that takes no more time than any other. While she was doing the manicure I kept telling the tech my nail shape was uneven, the French tip was uneven. I could tell she was annoyed but it looked terrible, finally she finished. I left looked at my nails and had to return they were so bad. Another woman fixed them in 15 minutes she did a very simple French and I wouldn’t have left a bad review but I look down today and 2 days after I can tell in her rush she didn’t clean up the nail before curing so they will lift within the week and my curl hair will get under the polish when I style it. All in all do not go here the price - the service not worth it at all. They want to be luxury but clearly are a money grab. Update: thank you for your response but as I was just in town for the week and won’t be able to come in to get my nails done a 3rd time. As for the nail curing around the edges I’ve uploaded more photos to show what they look like now after another day they are peeling on all corners

I hate to leave a bad review, but I feel like I need to share my experience with others. I gave them two stars instead of 1, because everyone at the salon is really nice, I enjoy their pedicure and the salon is very clean. Now the reason they got 2 stars instead of 5 is because of their gel manicure. I went in for a gel manicure before one of my vacations and it only lasted 5 days before beginning to chip. I thought okay, maybe this is a flute because a gel manicure usually lasts at least two weeks. I gave them another shot because I really liked the salon and 2.5 weeks later I went in for another gel manicure before my next trip. This time I got a French gel manicure. I was EXTREMELY disappointed when my nails severely chipped TWO DAYS after getting them done. There’s no reason for them to chip so badly and quickly. I was so excited to have cute nails for my trip, but ended up having chipped nails that all broke because of exposure. They looked awful for the whole trip and I couldn’t believe I paid $60 ( $55 for gel French and $5 for shaping) for them to chip TWO DAYS later!! Since I was overseas, I couldn’t call to let them know or go back to have them fix it. I had reached out to them via Instagram and Facebook as well, hoping we could discuss and I got a response back stating that they received my message, but no actual response to my message. I’m extremely disappointed in my latest two experiences.

Did a gel polish manicure and the lady that did it made sure she was getting my cuticles cleaned up nicely. Although it was a simple service, it was done correctly.

Absolutely love my acrylic gel manicure! I used OPI Love is in the Bare and it’s the perfect shade. Highly recommend this location, it’s very clean and the staff are friendly!