Brand Nails
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โจWelcome to Brand Nails in New Albany, Indiana
Welcome to Brand Nails, your go-to destination for quality nail care nestled conveniently in the heart of New Albany, Indiana. For years, we've aimed to be a local staple, offering a welcoming retreat where community members can relax and revitalize. Our dedicated team strives to create a comfortable environment, establishing Brand Nails as a place where beauty and relaxation meet. We are committed to upholding a standard of excellence, ensuring every visit is designed to be a pleasant escape from the everyday.
At Brand Nails, we offer a diverse range of services to cater to all your nail care needs. From classic manicures and rejuvenating pedicures to durable acrylics, long-lasting gel nails, and intricate nail art designs, our goal is to provide comprehensive options. We are committed to using professional-grade products and adhering to strict hygiene protocols, ensuring a clean and safe environment for all our clients. Our technicians aspire to apply meticulous attention to detail with every service, aiming to deliver results that reflect both quality and artistry.
Your satisfaction and comfort are paramount to us at Brand Nails. We believe that every client deserves a personalized and attentive experience. When you visit us, you can expect a dedicated approach to service, where our team aims to listen to your preferences and work diligently to meet your expectations. We are constantly striving to improve and ensure Brand Nails remains a premier spot for beauty and relaxation in New Albany.
277 words analysis Verified Insights
๐Opening Hours
Open NowToday (Wednesday)
9:30โฏAMโโโ8:00โฏPM
๐AI Review Insights
The featured Google reviews for Brand Nails predominantly highlight significant concerns regarding service quality, staff professionalism, and overall customer satisfaction. These insights, representing some of the most helpful feedback, overwhelmingly convey negative experiences and issues.
โStrengths
- โขNone identified in the provided featured reviews.
!Notes
- โขEnhance technician professionalism, focus, and client engagement, discouraging personal device use during services.
- โขImprove consistency and quality of nail services, addressing issues like rough spots, bubbles, and poor finishing.
- โขEnsure proper, safe nail care techniques are consistently followed, especially regarding acrylic removal (soaking vs. peeling).
- โขStrengthen communication with clients, including consulting on nail length and avoiding aggressive upselling tactics.
Quality Metrics
โญCustomer Experience
Hannah Hartmann
2025-11-08I believe this salon uses banned acrylic powder. I recently started getting an acrylic overlay here and noticed burning while curing. Today, the tech suggested I redo the set. Instead of soaking the acrylic off, he used a plastic tip to peel off the overlay. In the process, my nail ripped to the nail bed. I was on the verge of tears from pain. I immediately recognized the burning, removal technique, and the damage as signs that they use the illegal acrylic powder. He then said I could still get my nails done today. He was going to put acrylic on an open wound. I refused and told him I didnโt want anything done today. After all of this, I still paid for the service. Even though he apologized, there is no excuse to be using such a damaging powder with painful removal techniques. Even though this has been my go to salon for months, I will not be returning.
Teresa Clark
2025-10-04I have been going to get my nails done at this salon since the first of june of this year. The experience has always been pleasant. Until today. Not only did the person doing my nails begin clipping my nails back so short without asking me, she then tried to upsell me to acrylic nails, because the color that I selected at the beginning of the appointment, in my opinion, looks better on longer nails versus shorter nails. And since I am the person paying for this, my opinion matters. Typically, the visit ranged $75- $80 before tip. Today's experience cost me $110.00 before tip. They did not tell me that there was a price increase until it was time to pay. This experience, which in my opinion was not at all conducted in a manner I deem professional. The price increase covers their new computer system that they have installed and the free coca cola they offer you. Bad Business Alert โ ๏ธ
Amy Herring
2025-02-25Not certain of the name of the nail tech. But he wasn't very professional or focused on me, the client that was paying $80 for a service. He was on a video call the entire time he was working on my nails. I have a few nails that could use a redo. Rough spots and bubbles in my nails and paint. He did a manicure and the cuticles look worse now than they did. He caused several to bleed. I do not like giving bad reviews. But I do provide honest ones. I would not have him do my nails again.
Jill Fleace
2025-10-02It is hit or miss, lately more miss, on whether the nails are done nicely/good or not. Will depend on who you get. I called on a particular day in the morning and scheduled an appointment with my daughter. I arrived on time. They didnโt prioritize it. Waited 45 minutes without an acknowledgement. A few others came in after me with an appointment and was also not prioritized, but still got to go ahead of me. Very frustrating and makes it easy to find somewhere new. It is not worth the frustration or cost here to me anymore.
Olivia Pennington
2024-08-23I went to get a full set yesterday and it was a terrible experience. The man who did them obviously didnโt care about doing a good job and was too busy talking and being rude. They looked so bad during that I had to embarrassingly ask him to fix a few before he started painting. He wasnโt happy and hurt my finger (seemingly on purpose) and then continued to do a terrible job and then filed them uneven and ugly. When I went back today after someone asked me โif I did my own press onsโ and the same man was rude and getting loud in a different language and wouldnโt let anyone fix it for less than 10$ to fix two fingers I already paid 60$ for. I will absolutely never be back and do not recommend. The nail salon beside Green Tea is so much better and friendlier, plus itโs right down the street. I just wanted to try them out since itโs a new and pretty building. Donโt let the looks mislead you from getting your moneys worth. This is the first time ever leaving a bad review for a nail salon in my entire life. If I could give zero stars, I would.
โLocal Guide FAQ
What nail services does Brand Nails offer?
Brand Nails aims to provide a comprehensive menu of services, including classic manicures and pedicures, gel nails, acrylic overlays, and custom nail art designs. We strive to cater to various preferences for both beauty and durability.
How can I book an appointment at Brand Nails?
We recommend booking an appointment in advance to ensure you receive your preferred service and time slot. You can typically schedule by calling us directly at (812) 945-5555 during our operating hours. Walk-ins are also welcome, though subject to availability.
What are Brand Nails' operating hours?
Brand Nails is open Monday through Friday from 9:30 AM to 8:00 PM, Saturday from 9:30 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM, offering flexible hours to accommodate your schedule.
What are your salon's hygiene and sanitation practices?
Brand Nails is committed to maintaining a clean and safe environment for all our clients. We adhere to professional sanitation standards, including sterilizing tools and using fresh liners for pedicures, to ensure a hygienic experience.
What is Brand Nails' policy if I am not satisfied with my service?
Your satisfaction is important to us. If you have any concerns about your service, we encourage you to speak with a staff member before leaving the salon so we can address them promptly. We are dedicated to ensuring a positive outcome for our clients.
How much do your nail services typically cost?
Pricing for our services varies based on the specific treatment and any additional customizations. While a full set or elaborate service might be around $80 or more, we recommend inquiring about specific service costs when you book your appointment.
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๐ Nail Art Design Inspiration
Get inspired by these stunning nail art designs! Show these to the talented artists at Brand Nails to recreate your perfect look.
Spooky Halloween Black Orange Pumpkins Green Halloween Nails
Spooky Halloween Black Orange Pumpkins Green Halloween Nails
Spooky Halloween Black Orange Pumpkins Green Halloween Nails
Creepy Halloween White Black Spider Webs Halloween Nails
Creepy Halloween Black Orange Gradient Spider Halloween Nails
Creepy Halloween Black White Bones Red Halloween Nails
Orange Black Stripes White Ghosts Halloween Nails
Black Orange Pumpkins White Ghost Silhouettes Halloween Nails
Love these designs? Browse thousands more in our gallery!
๐ Design Collections
Explore curated collections of nail art designs. Perfect for special occasions and themed looks at Brand Nails.
๐จ Color Palette Recommendations
Discover stunning color combinations perfect for your next manicure at Brand Nails. Each palette showcases designs that work beautifully together.
โจ Specialty Techniques
Discover professional nail art techniques mastered by the talented artists at Brand Nails. Each technique showcases the skill and artistry available at our salon.
Trending Summer Nail Designs
Discover the hottest nail art trends for summer 2026. The talented team at Brand Nails stays up-to-date with seasonal styles to keep your nails on-trend.
Beach Vibes
Ocean blues, sandy beiges, and seashell accents
Tropical Patterns
Palm leaves, hibiscus flowers, and exotic fruits
Neon Brights
Bold electric colors that pop in the sunshine
Watermelon Designs
Fresh pink and green with black seed details
Sunset Ombre
Gradient from orange to pink to purple
Ready for a Summer Makeover?
Book your appointment and ask about our seasonal specials!
Fixing Common Nail Problems
Expert advice from the professionals at Brand Nails
- โFor yellow nails: Use a whitening toothpaste or lemon juice soak
- โFor brittle nails: Increase biotin intake and use a nail hardener
- โFor peeling nails: Keep them moisturized and avoid harsh chemicals
- โFor persistent issues: Visit Brand Nails for professional nail treatments and advice
- โFor hangnails: Don't pull them - clip carefully and moisturize
๐ Pro Tip: The experienced technicians at Brand Nails can identify nail problems and recommend effective treatments!
๐ท๏ธ Explore Nail Art by Tags
Browse our gallery by colors, techniques, occasions, and styles. Show these ideas to the artists at Brand Nails!
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Data provided by Google Maps
๐Location
406 W Daisy Ln, New Albany, IN 47150
View on Google MapsโQuick Contact
๐Today's Hours
Monday: 9:30โฏAMโโโ8:00โฏPM
โ Currently Open
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