EnvyLash and Brow Beauty Bar

I had an amazing experience at EnvyLash and Brow Bar in Key West. Elizabeth was so professional and friendly, and did an amazing job with my services, I had eyelash extensions with brow shaping and wax services! The salon is so cute, clean, relaxing, and conveniently located with easy parking! It was easy to book an appointment online with no complications. I love how natural and beautiful my results look, and I’ve already had so many compliments! If you’re looking for the best in Key West, book at EnvyLash with Elizabeth!!

Don’t get your eyebrows threaded here. The woman who did them gave me a great shape, but this morning I woke up with small open wounds under both eyebrows. Now I have to worry about infection and scarring on my face, and that’s not cute. Idk what she did wrong, but it’s not worth it. Edit: in response to the owner’s response, I’ve been getting threaded for a long time back home. I’ve never had this happen to me. Ever. This is the first time and last time I looked in the bathroom mirror, one of those cuts has now formed a white head which, to me, says you may have given me an infection. I know it’s not from me. I’ve kept the area clean and dry and don’t touch the area otherwise. And I’m keeping record of its worsening progression with photos. Additional Edit: I just wanted to put an update here. Within 24 hours of me posting this review, I did have an infection. The wounds had pus in them. I had to go on an antibiotic course. But the infection got way worse before it got better. I missed work and wages as a result because at one point my eyes were almost swollen shut. I contacted the studio and the owner reached out to me. She said she’d refund me if I signed a release of liability. The fact she had a professional legally binding document drawn up and ready to go is concerning that this wasn’t their first rodeo with giving someone an infection. And for the record, I know of one other person who I had worked with who got an infection on their cheek from a facial there. Anyway, I said I wouldn’t sign that because I didn’t want my hands tied if the infection progressed since it was so close to my eyes. The owner was cooperative and kind until one day she just flipped on me. She started saying there was no proof it wasn’t my own fault they got infected (it’s not. I’ve been getting threaded for a long time back home, and my skincare routine hasn’t changed. I’m also not dirty. I’ve never gotten wounds from a threading or an infection before going here) and then I didn’t answer her messages for a few hours because I was at work, and she called me “completely unreasonable” and blocked me out of nowhere. Haven’t heard from her since. Never got a refund. So not only are these people filthy dirty in their practices, but the manager is immature unprofessional and lets her emotions get the best of her. It’s been 6 weeks since my infection. The skin under my eyebrows is still discolored. At this point I can only assume it’s scarring and I’ll be left permanently disfigured. The discoloration on my face has shattered my confidence and this whole experience was really traumatizing and stressful. I’m attaching more photos of the progression of my infection. I urge everyone not to go here. It’s actually so scary what happened and can happen to you too. Another edit: this was not folliculitis. I just saw the updated response. This required an oral and topical antibiotic course to treat and I do have scarring from the infection. This was a dirty establishment. 2 of my coworkers also got infections. One was an infection on her face after a facial. One was an infection after an eyebrow treatment. A year a part mind you. The owner still periodically texts me and harasses me to take this review down. I never will. I want all others to be aware of the possibility of infection when having a treatment done here.

I have been a client of EnvyLash for 3 years now. I’ve done everything from lash extensions, brow lamination and lash lift/tint. Every service I’ve had has been wonderful and lasted longer than my previous experiences at other salons. I can’t say enough good things! The salon is pretty, clean, private and comfortable. I highly recommend!

If I could give zero stars, I would. The last THREE times I’ve scheduled an appointment here, I haven’t been able to get my eyebrows done because they either cancelled last minute or simply didn’t show up. The first time, I was asked to reschedule an hour beforehand, which is inconvenient, but I understand things happen. However, when I arrived for the rescheduled appointment, the doors were locked and no one was there. I received no message letting me know they wouldn’t be able to make it. For my most recent appointment, I got a cancellation text five minutes before my scheduled time, as I was literally in the parking lot about to walk in. Based on these three consistent instances of cancellations and no-shows, I find this place extremely unprofessional and I will not be returning. Think twice before booking here unless you’re okay with having your time wasted.

⭐⭐⭐⭐⭐ The BEST Lash & Brow Experience I can’t say enough good things about this place! I came in to get my brows done and a full set of eyelash extensions, and I left feeling like a brand-new person. From the moment I walked in, she treated me like family — so warm, welcoming, and genuinely kind. The service was amazing. She paid close attention to detail, made sure I was comfortable the entire time, and my results came out absolutely perfect. My brows are so clean and shaped beautifully, and my lashes? STUNNING. I’ve gotten so many compliments already. You can tell she truly cares about her clients and her craft. I’ll 100% be coming back — this is now my go-to spot for all things lashes and brows!