Toi Spa Nail Boynton Beach

Toi Spa on Lyons Road is my go-to nail spa for my pedicures. I tend to be a fancier person when it comes to manicures and I've had to take a break because my lavish designs tend to cost me a pretty penny, but I used to do manicures here too. My designs usually take the technician around 3-4 hours to do. So I have now had to take a break and now I only get pedicures around 6 times a year. I've actually started to teach myself just to save me some cash. They are gentle and do a wonderful job on pedicures. The nail color always lasts me months. I've also never ever had any infections or problems. I usually always have someone different so I can't give a shout-out today.

Let’s start with scheduling online, I would schedule my appointment online and some of the time I would get a call the day of asking if they Could switch my appointment and I would do my best to accommodate them however it didn’t always work out For me, but, I would try to make it work However, what’s the point of making an appointment online when you’re just going to get a call anyway half the time asking to reschedule. And then on top of that I had to go somewhere else one day that they did that to me because I guess I was under the impression my appointment needed to be changed because she had somewhere to be or something along those lines however, I believe it was just to accommodate someone else’s schedule. I’ve been going to this place for years. I made an appointment a few weeks ago and it was supposed to be a $40 appointment however I got charged $60. I paid $60 even though I told her just to fill and the online appointment was for $40, however, I got charged 60. I didn’t say anything. I just paid it. The next time it happened again I finally said something to the Person upfront, the person upfront could care less. I tried to show him my appointment and what it was supposed to be even though I told the person doing my nails that I wanted a fill and that was it no color change no nothing and it was supposed to be $40. She did my nails and then I still got charged 60 for gel fill which online is $40 or at least that’s what it’s advertised as. So like I said, I went up to the person upfront. He didn’t want to hear it. He could care less that all happened to me. So I called back that day asking if there was anything available to fix what was done and I was told in a few days, it was something so at the time I took it however this never would’ve happened if they just would’ve left my appointment alone as their notorious for calling and trying to change your appointment around as it’s happened to me multiple times. My nails have come out, uneven from Toi spa to the point where I actually wrote a comment on here and took it down because the nail tech not only cried and gave me a sob story, but she redid them, but this is the same nail tech that tried to overcharge me and then told the guy upfront that she refuses to do my nails anymore. I’m starting to see why the reviews are only a 4.5 rating now when they used to be higher. Today, my nails came out extremely thick as you could see above underneath she refused to fix the one I asked her to, and I was also told by the guy upfront that he canceled all my future appointments and that I have to call in from now on and be a walk-in and when I asked, how was that supposed to work when every time I’ve called in in the past, there’s Nobody available. This place is definitely gone downhill extremely downhill. Today the person that did my nails usually Was great no issues however this isn’t the first time I’ve walked out with my nails looking like garbage. It’s been multiple times and it wasn’t until I had to write a review that I was told to come back in later that day to fix them the first time. And then I deleted my review which I should’ve just kept up. I am extremely upset. I feel like this place should be given zero stars if I could’ve given zero I would have apparently I’m not the only person that’s had issues with the one nail tech that I’m talking about in the beginning as she no longer goes to that nail tech who used to be completely fully booked and now when you look online, she has openings all over the place. I am just extremely disappointed. But to be told after my appointment that all my online appointments were canceled and that I can only be a walk-in that is awful.

Every time I go to this nail spa I am greeted by the friendliest staff. Gi is a perfectionist and always does a beautiful job. My husband gets a pedicure every 6 weeks with Angel. It’s the most relaxed I see him other than when he is asleep. The spa is clean and very accommodating. They offer water, coffee & currently hot chocolate to all the customers. My daughter is also a customer and is very happy there. We never feel rushed. Four years ago it was the best addition to our community!

Very soothing atmosphere with expert technicians who respect their customers. Excellent pedicure with detailed care and precision. I finally found true professionals!

I went to Toi Nail Spa in Boynton Beach for a basic pedicure, but the service felt more like a simple polish change. My cuticles and dry skin were not trimmed at all, which is something I expect with a basic pedicure. On top of that, my toenails weren’t even painted fully, leaving unfinished edges. When I asked for a French pedicure, I was told “no” because they don’t do French with regular polish. This is the first nail salon I’ve ever been to that can’t do a French pedicure with regular polish, which was very disappointing. Overall, the experience made me feel like I was bothering them just by asking for a pedicure. Poor service, lack of attention to detail, and unwelcoming attitude. Definitely my last time going here.