Lux Nails & Spa

I went to Lux because I saw a great review on here where the woman just raved about the quality and the customer service here. I'll admit, the first time I went, I was very impressed. An older gentleman in a U.S Army hat (I think?) did my nails the first time. I got a full set of acrylic nails with the cat-eye gel polish.He was very nice, so patient, and the service was only $55. I did of course tip him so it was more by the end, but very reasonably priced, especially for a special polish and he did such a good job. Those nails probably would have lasted forever, but unfortunately 4 of them got broken or ripped off by accident. So I went back in a couple of days later for a repair. This time a younger guy did my nails in the first chair. He did not put acrylic nails on, even though I asked him twice if he was doing the same thing that was already on my hand and asked if it was acrylic. I am pretty sure he put gel nails on...They feel like press-ons and they are very flexible. That service was $40, which also did not add up to me, but I did pay and tip him for his time. I would love to go back because the experience was great the first time, but consistency and communication have got to be better.

If I could rate it higher, I would. They deserve 10 stars. The quality of service and the exceptional customer care and attention to detail is beyond. Every time you leave you are beyond satisfied. The #1 nail salon in the entire river region. Kay, Katie, Tim and Sin are all PHENOMENAL. I will never be able to go to another nail salon. Lux nails sets the standard in nails, customer service, and customers satisfaction!

I’m very picky about nail salons, but this by far is my favorite nail salon! I never feel rushed whatsoever and they’re also very clean and gentle. My cuticles have never bled once. Ky & Kady are my favorite!! They do amazing work!

Kady does amazing every single time! Not only is the service great but everyone in there is so friendly. I have never left unsatisfied. This is by far the best nail salon I have ever went to!

Katie is so amazing! She made me feel welcome from the moment I arrived. She made sure to be very gentle on my nails and it felt like she worked efficiently but not rushed. We always have great conversations. The salon is clean and beautifully decorated made me feel comfortable! Katie is one of the best salon owners, skilled licensed nail technician, professional. She's truly such a sweet person, patient, kind, respectful, courteous, hard working, provides outstanding service.