77 Nail Bar

If I could refund and leave zero stars I would. And it definitely was not worth me tipping. DO NOT waste your time with this overpriced botch job salon with poor quality products. They clearly want to get you in & out to make that quick cash turn over. They definitely need to work on customer service too. I have NEVER had paint chip like this within 24 hrs of getting them done. Went back to make them fix KAYLAS Mistake on something she suggested. Had issues the first 2 times I went, my 3rd time was my last time. (Chipping, hurt cuticles, uneven nails, bubbles & lines in my top coats) I was recommended and will never be back, nor recommend this “nice place” to anyone who wants their moneys worth and details work done. An establishment can look nice, doesn’t mean the service & value is nice. These are my real nails I paid $70 for - I now have a nail tech who has great prices and healthier products for my real nails. Private sessions and a detailed artist. In this crappy economy, find you an artist with the time and passion to do what they love.

Management does not know how to treat customers sadly. The place looked nice so I was excited to get my nails done here. I showed my tech a photo of what I wanted (the first photo) and I didn’t receive what I asked for. It was $200 for the tech to do what he wanted, not what I wanted. The only change I asked for was for the nails to be more rounded. I also asked for the tips to be black as I recently lost a family member. My tech told me “white looks better”. They’re my nails? I agreed because it was already an extremely rough day for me and I just waned my birthday nails to be cute so I could have something to make me feel a bit better. He did the stars in silver. And once I realized I spoke up and asked for help. My tech did not speak very much English, obviously not an issue. When the manager came over he got upset at me and claimed the photo didn’t look gold it looked “more silver” which is something that should’ve been clarified if there was any confusion. The manager said to me “why didn’t you speak up?” Which was shocking for sure considering that is what I was doing by talking to him. I told the manager “who would I have spoken to?” And then I began to tell him how I was already having a rough time because my cousin had just passed and it was my birthday the next day so I just wanted what I asked for. He interrupted me and got even more upset. I ended up having to be the problem solver and said “why don’t we just add the gold dots like in the photo and move on?” Because he hadn’t even done the gold dots and he wasn’t adding the colorful gems like the photo has. The manager agreed and we carried forward with my service. The gold dots are quite big in my opinion but I just wanted to trust my tech and his vision. Well as you can see on my pinky he still didn’t want to add the colorful gems. They’re birthday nails. I’m grieving. I want what I asked for? So I spoke up and told him I wanted color, once again for a 3rd time begging for the photo I showed him. Now I will say he was extremely kind as a tech, he was trying his best I think? But I just wanted what I asked for. I’m not sure why he wanted to do what he thought would look good not what I was the client asked for. I do think the managers behavior was rude and unacceptable. There was no need to interrupt me and tell me to calm down. (I was not angry by the way, just trying not to cry) I tried to be nice and just carry on. But $200 for these nails is absurd and honestly I’m heartbroken. It’s been a rough week and this is just unacceptable. I would not recommend this salon if the management treats miscommunication like this. The tech himself even seemed anxious and nervous. It’s not his fault that he needed a translator. The management needs learn how to treat customers. These are not what I asked for.

Wish I could rank 0 stars. I wanted French on my natural nails, and they gave me about 100 different options to which I said just do whatever is the cheapest. They then proceeded to tell me that it would be total 55$, to which I agreed. Then the nail tech got started and then proceeded to tell me it would actually be 80$??? I should have walked out, but he had already started on my nails. I have never paid this much for my nails before. They are also not what I was looking for … at all. I wanted an acrylic French tip, and he just used gel to paint the tips… looks so cheap. (Photos are what I got vs what I wanted) Also, I picked out a drink from the bar, and when I had a few sips the nail tech asked if I wanted more to which I said no I’m okay and he took the drink which I thought was odd. Then, another worker appeared with the same drink and informed me only one drink per customer in a nasty tone. I never asked for another drink? I understand there is a language barrier, but don’t be rude? I’m never going here again. If you need a recommendation, try Left Bank on 7th.

Obsessed with this place. Was a loyal customer at another nail salon but ever since coming here I haven’t looked back. Tina is amazing. Does a fantastic job! Everyone is SO kind too!

I was determined to start a hunt for a new nail salon and I think it ended before it began. This was my first time going to this salon and I was very happy with the pedicure I received. The salon is really nice, modern, and very clean!! The massage chairs are some of the best I've ever sat in. They even had a foot stand that swung out to prop your feet up when getting exfoliated. It was so much nicer vs having to hold your foot up by sheer will during that portion of the pedicure, ifykyk. The service was phenomenal, I went with one of the lower pedicure options available, and was very satisfied with everything it included. I will be going back and highly recommend you give them a visit!