Ava Nails Spa

i just left this place. the ambiance was nice and the guy who did my toes was nice as well. The problem is my friend and i both got the golden mystique pedicures. We believe to have a discount through text and we told the guy who was checking us out and he proceeded to shout in the middle of the salon to the “owner” who then proceeded to give attitude saying the don’t do discounts. Not giving discounts is fine but the uncalled for attitude was not. We were nothing but nice. and we’re not met with the same standards. The pedicure prices on the book was 65$ . I was charged 85$ for one and all he got was a gel pink. I got charged 95 for the same pedicure with hell and i got french tip. I’m trying to understand how there was an extra 50$ in charges . I then left with lotion in between my toes, polish on the side of my toes and wax on the sides of my feet. This place will not get my business again.

Kathy does my nails and she always does them so well. I get compliments each time! Last me weeks before I have to even go back. Pedi chairs are great. Favorite part is the mango slushie of course. ;P

I have always known one of your techs to be a skilled technician, and I want to acknowledge that first. However, my most recent experience was very difficult. Right before the tech started working on my toe, we had been talking about a past situation where I was harmed by another technician who did not listen when I said something hurt. Because of that history, I am very cautious. During this visit, I let this tech know that what was being done was painful. Despite saying that, the tech continued, and my toe ended up bleeding. The inside corner of my nail was cut, even after I explained that this exact thing once caused an infection that required a month of antibiotics. It was not ingrown; it was my toenail. The physical pain was one part of it, but the emotional impact was even deeper because I had just shared my past experience and my concerns. It felt as though my warning and pain were not taken seriously, and that was very upsetting for me. The tech did tend to the injury afterwards by putting on hydrogen peroxide and some sort of cream that kind of stopped the bleeding and also put Neosporin on it several times. The tech was apologetic yet continued to justify his decision. I am writing this review with care. I believe this tech is talented and caring, but listening when a client expresses pain or fear is essential. This experience touched a deeper nerve for me, and because of that, I will not be returning to you after 3 years of loyal patronage. In the three decades of receiving nail services, I’ve learned that once blood is drawn, don’t go back. I hope this feedback helps create greater awareness for how important it is to pause and honor a client’s comfort and boundaries during a service.

Update-6/16 @5:45pm (went in to get my big toe fixed, was seen right away, by the lady who did my nails (carries phone on her hip) ( person who did my toes originally was pregnant and had left early) so anyways she fixed my toe and reshaped my nails without me asking, and free of charge. She also apologized for how I didn’t get to do the style I wanted and not liking what I ended up with, she said if my sister wants to also come in to get her nails fix she’s happy to do so (she wasn’t who originally did them, but kind of her to say that) also asked if I wanted to get the design I wanted someone else can do it, but I didn’t have time to sit today, but she did say if I wanted to come back me and or my sister will have a credit here. Appreciate the honesty and willingness to fix a mistake, big ups for that. Thank you Update, my 1 toe nail chipped that very same day😒 like it wasn’t enough I didn’t my nails. I’m going in to have them fix it today, hopefully it’s not an extra charge for their terrible job done. I really like to try to give places more than 1 chance, and try out different people in there, but not this time. 6/16/25 I actually tried to like this place, they have nice drinks and atmosphere seemed nice so i decided to go try it since it was closer to my job. But im disappointed ☹️ I at least spoke up and didn’t just sat there with something I didn’t like, but after too many fixes and still not looking right I left it alone. The first picture is what I ended up getting, the second one is what I wanted. But the lady couldn’t do it, and she didn’t even get someone else who could do it, she started out bad and it simply didn’t even look like the picture, I wouldn’t have mind if it was just similar, but it was just looking all wrong, so I asked for just a regular French tip, which also was just messy I tried to ask her to correct it, she started to look irritated, and the shape of my nails don’t even look like the picture, I expected that part to at least be right. I was in there since 5:22pm-8:22pm just because I kept asking for mistakes to get fixed. My sister went with me, her nail shape are way to wide she said, and her feet were a mess, I had to speak up for her, she had a picture to show, but I guess due to language barrier on both sides it was a mess, the person did go back to fix hers, but it was messy i suppose due to rushing since by then they were trying to close. Overall go at your own risk, we all have different taste and experience could be different, don’t let this stop you from trying them.

Duyen and uncle Phil were great. They did an excellent job on my nails and pedicure and were super pleasant. I enjoyed the drinks and everyone was very kind! This will now be the only nail salon I allow to service me. Thank you all!