Cosmo Nails

I went in for a Simple gel polish change on my toenails when the technician started before we put my nails under the light to cure I said, can you please get the paint off my cuticles and put the paint on properly he insisted he would do it when he was done Instead of stopping and making it right at the beginning.. I told him throughout the process this does not look good I was ignored. I mentioned to another technician. These are bad and she agreed at the end. He tried to fix it the best he Left with. I told him these look bad and he said well it wasn’t a pedicure. It was just a polish change. I tried to explain that pedicure or polish changed. Should not look like this .I was still charged full price and I’m left with toes that look like this

These pictures are of a fresh pedicure. I was told it was done by the woman who does the best pedicure in the salon. Don't know what that means for the others. After I asked if the nails could be filed and straightened up, two women yelled in my face that I need to appreciate what I got. I asked to pay my bill and while my tech charged my card, one of the other women yelled at me that I better enjoy that pedicure. I can't believe that just happened!

One of the best pedicures I've ever gotten! All the staff here were so, so kind, and everything was VERY clean. When I go to other nail salons, I usually end up getting a mild infection after cuticle trimming due to unclean tools, but not here! They made sure the polish application was PERFECT too. The staff made sure you felt like their sole focus, instead of trying to rush you or one person trying to juggle multiple clients at the same time.

I love the location and look of this nail spot. I saw all good reviews when I checked, so I made an appointment for dip nails with tips added. I was early and then had to wait a bit for someone to take me. They apologized and I was really totally fine with it. Then the lady doing my nails was switching between me and another client sitting next to me as well as answering the phone when needed. Not ideal, but I didn’t really care too much other than it making my nails ultimately take longer. She finished my dip and told me to sit for them to try. A little later a woman I hadn’t seen up until then walked up and put cuticle oil on my nails and told me to go wash them. So I did. As I walked away from the sink, weird white spots popped up all over my nails. It was so weird! The lady who did my nails was in the back talking with the other ladies as the salon had slowed down a bit, so I showed the guy at the checkout. He told me the lady had me wash my hands too early. So I had to sit back down and he used the electric tool to drill three of my nails back down and then put new topping on it and had me sit longer. Overall the service was very long between the initial wait even with an appointment, her doing my nails while also doing someone else’s, then having to fix them. One of the nails wasn’t fixed and had a dent at the top of the nail, but I didn’t catch that until I left. When I got home and looked at my nails with the sun shining on them I also saw that all three fingers that had been fixed, as well as some that had been fine, had all of these super fine cracks under the surface. I have no idea why they looked like this but I didn’t have time to go back. Busy mom life.. it just didn’t happen. Then the end of one thumb got all weird without anything happening to my thumb. And there’s all these little dings and dents in my nails from everyday life. It’s just been super weird results for a dip and tip. I’ve never had this happen before. I wish I’d taken pictures right after, but took some today 1.5 weeks out. On top of the weird cracking, multiple nails have really weird shaping to them (you can see my pinky in the pics specifically) because she was working so so quickly to get back to the other client. It felt rushed, yet took so long to get in and out. If you go to the google reviews and sort them by negative reviews, you’ll see there have been others like me who have had very rushed services. For $65 nails plus a good tip (I still tipped very well!) I expect much better.

I was a walk in this morning and my first time going to this nail salon and this was absolutely one of the best experiences I have ever had at a nail place. I believe I had Lisa this morning and she was sooo gentle removing my dip powder (which I typically DREAD this process) and my nails look amazing! I will definitely be back.