Salon Lofts Fairview Heights

I booked an appointment with this stylist Ashley and unfortunately had a very unprofessional experience. The night before my scheduled appointment, I received a message saying that they would no longer accept me as a client due to what they described as “inconsistency.” This was after confirming my appointment. While I respect anyone’s right to choose their clients, the way it was handled—canceling less than 24 hours before and refusing service—was disappointing and inconvenient. Communication could have been more professional and considerate. I would recommend confirming expectations upfront before booking with this stylist, so no one else ends up in the same situation.

A treasure trove of thriving independent stylists. There is no limit to the services offered. Just walk in and take your pick. Fully wheelchair accessible. Family friendly. *All Photos featured in this review are from Beautifully You with Ashley in Loft #15

Unfortunately I had a really poor experience here. Jessica H performed a cut and color (highlights) on my hair. What usually takes 2-2.5 hours to foil was completed in one hour with Jessica. I had texted Jessica prior to the appointment letting her know a full color and cut usually takes 3.5 hours for my hair. To give a frame of reference, I was in and out in two hours. Bleach was applied in a sloppy manner. There are many leopard like spots in my hair. No attempt was made to apply bleach in pieces of hair already highlighted in order to preserve my natural lowlights. I had verbalized this request prior to the start of my appointment. This left a line down my hair where my previous outgrowth was. To top it all off, the foils on the top off my were lifted too soon, leaving orange streaks in my hair. I attempted to return to at least fix my money piece which were the orangest strands. The second visit did not help. There was no improvement at all. Jessica was friendly. But when spending $170 + tip on your hair, you expect more than just a friendly stylist. I received no apology for the poor work done on my hair. I ended up having to visit someone else to get my hair fixed and spent another $75. I asked the stylist who fixed my hair to rate it 1-10 on how bad it was with 10 being the worst. She gave it a 7/8. Fortunately my hair wasn’t damaged or fried which is what would’ve earned a 10. It is going to take two more color cycles to get everything all fixed. I will also have to have lowlights put in with dye since my natural lowlights were ruined with careless and sloppy work. This will take years to grow out and fix on it own, unless I cut substantial length off my hair. I’m so incredibly disappointed with my experience at Salon Lofts. I don’t typically post bad reviews. I just cut my losses and move on. However, with how awful this service was, I couldn’t move on without warning others. You can’t make someone care about the job they are doing. Be cautious in booking an appointment with Jessica H.

I love Emily Tantarus! Friendly personality and colors and cuts my husbands hair and my hair PERFECT!

Had the worst haircut experience in my life with Allison May in loft 3. She didn't even wash my hair and proceeded to cut it while the hair was dry and kinky. The cut of course came out uneven because she didnt even wet the hair. She spent literally 10 mins on my hair and had the audacity to charge $40. Don't go here