The Newme Nails

If I could not give any stars I would. I work in customer service and I know if something isn’t right, you do everything to correct the issue. I’m not one to complain on here. HOWEVER WHEN YOU TREAT YOUR CUSTOMERS LIKE CRAP THATS A DIFFERENT STORY! I got gel with matte on my manicure and pedicure, plus the pumpkin special for the fall. The gel and matte solution that they use DOES NOT WORK. It kept bubbling up on my nails so the manicure technician and the pedicure technician had to keep taking it off, grinding down the gel and starting over. They did this three times until finally I was in so much pain. I told him no I now feel like my nail is gone in certain areas on two of my fingers and two of my big toes. I brought this up to the girl at the register and I showed her and she took $30 off for the charge of gel. I told them that I was also having allergic reaction and I had red bumps all over my legs and showed them and they said oh that’s just your skin! and then I said, no, that’s not JUST my skin. The guy looks at it that I guess is a manger and said, of probably bc you just shaved, and then I said, NO I Didn’t just shave, look at my hair, I know better than to shave and come bc it’s not good for your pores! I’ve never ever heard so many bs excuses. I get home, and it’s worse, the nail polish isn’t even all the way down my nail on my pinky or most of them. It looks like it’s a week old already. The tech goes on to tell me that the matte isn’t good anyway bc it only last TWO WEEKS! WTH! I just paid $305 for me and my wife minus tips and the whopping $30 off for the gel. I called the manager and explained everything to him and said, PLEASE let me send you pictures of this, it looks awful and tell me if I should be paying anything for this! He said we already gave you $30 off. We don’t do refunds, we can give you a credit. I said, my nails aren’t even in shape to come back and get this fixed they’ve been grinded so THIN, for the three attempts to make it right! He refused and told me they don’t do refunds. So I called him out and said thats not right and no customer should have to deal with this. So, I’ll call the health dept, and post on here and every other social media platform so people are AWARE of this. It’s not right. Not right at all. I forgot to mention the part where the part that the girl knocked my OJ all over me in the beginning and then stained my shorts with the foot scrub. I’m literally in disbelief of this experience and the lack of customer care. We will never support this business again.

I absolutely am beyond grateful for both Ellie (acrylic nails full set) and Lynn (gel pedicure)!! I came in knowing that i had less than two hours to get my nails done and they got it done in one!!! They were kind and sweet which i do appreciate when my nail tech can make conversation and make me feel more comfortable getting my nails done. They asked if I needed water or anything and sat me down immediately. Lynn is so sweet and made me laugh which i absolutely adore. Ellie was fast and efficient for someone who was told she had a little bit of time to do a full set of nails. I will definitely be coming back and I will make sure to give them more time, even though they were understanding and had no problem with a little rush.

thank u TACO!!! Wanted to try a crazy Gel X custom design set to treat myself for my birthday. Came here cause I received IG ads for this place the night before. 😂 Going through online reviews, I noticed Taco’s name was consistently mentioned for nail work. So I booked her… and she LEFT NO CRUMBS! My custom set here took exactly 2.5 hours 😅 but it was so worth it, Taco was so kind and did amazing work while staying patient and focused on the details. The nails look even better than the inspo I showed her! My nails were $125 full set with Gel X, and gel pedicure $50. So out the door, $175 before tip.

I’m obsessed with my nails. Tino absolutely nailed it (pun intended)! 💅💖 She is super talented, detailed, and really takes her time to make sure everything looks perfect. My friend told me about this place, and honestly, I’m never going anywhere else. Tino, you’re the best!

I just got my nails done for the first time with Daniel and it was an amazing experience! He’s the sweetest and I’m obsessed with my new nails 🩷 The service is 10/10! I’ll definitely be back and highly recommend!