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About My Nail Spa
My Nail Spa, nestled in the heart of Surprise, Arizona, stands as a local favorite renowned for exceptional nail care and a truly welcoming atmosphere. We pride ourselves on creating a serene escape where clients can relax and leave feeling pampered and polished. Our convenient location makes us eas...
🕐Opening Hours
Open NowToday (Tuesday)
9:00 AM – 7:00 PM
💅Services & Pricing
🅿️Parking & Transportation
🅿️Parking
Street parking and nearby parking lots are typically available.
ℹ️Welcome to My Nail Spa - Your Premier Destination for Nail Care in Surprise, Arizona
My Nail Spa, nestled in the heart of Surprise, Arizona, stands as a local favorite renowned for exceptional nail care and a truly welcoming atmosphere. We pride ourselves on creating a serene escape where clients can relax and leave feeling pampered and polished. Our convenient location makes us easily accessible for residents across Surprise and neighboring communities. With a growing reputation for beautiful, long-lasting results and friendly service, we strive to be your go-to destination for all your nail enhancement and pampering needs.
We offer a comprehensive menu of services, specializing in gel acrylic nails, luxurious pedicures, and intricate nail art. Our highly skilled technicians are dedicated to providing meticulous attention to detail, ensuring every treatment is executed to perfection. Clients consistently commend our commitment to professionalism, with many highlighting the impressive longevity of their manicures and the comfortable, clean environment we maintain. From a relaxing massage during a pedicure to accommodating unique design requests, our approach focuses on both the artistry and the health of your nails, all delivered with a gentle touch.
At My Nail Spa, your satisfaction is our top priority. We are committed to fostering a positive and personalized experience for every visitor, valuing open communication and ensuring any concerns are addressed promptly and effectively. When you step into our salon, you can expect not just a beauty treatment, but a moment of tranquility and dedicated care from a team that genuinely loves what they do. We invite you to discover the My Nail Spa difference and leave with nails that truly shine.
268 words • AI-generated from real reviews
⭐Customer Reviews
Based on 198 reviews
Ruby Metalmuffin
My nails are always beautiful and last forever. Rosie is my favorite person here she is such a nice person and she is very kind to my son. Everytime I am there we talk and it's just nice to chat. I have been coming here for years. I live in Utah now but I visit when I come back to Arizona to get my feet done and will continue to do so Ill see you next month! I still haven't found a place like this in Utah unfortunately. I have more pictures on my other phone I'll share later.
Brad
Purchased a $50 gift card for my wife for Valentine's Day. Nowhere when I purchased the gift card nor on the gift card does it state it expires. My wife took the gift card with receipt to have a pedicure. After receiving the pedicure, she went to pay the $36 with the gift card and was told they changed gift card companies and would not allow her to pay with the gift card. They bullied her into paying for the service on our credit card. When I spoke to them about this issue, I was told we could use the gift card next time. I told them this is unacceptable. They can either refund the purchase and use the gift card for the previous purchase, or they can refund the gift card. Why would we want to do business with them after the way they treated us? I do not recommend this company based on these reasons, alone. Very disappointed.
Lesa Sisto
We had our appointment set at 10am on Sunday! Perfect time as we got there early and was serviced 1st. The gentleman I got, wish I asked his name, was perfect! Gave me the perfect message and it didn't tickle!! I am very quirmish & gitty & ticklish!!! But he held my feet with smoothness and very gentle. Took his time and rubbed my stress away! I will def be going back. I love my color too! Thanks guys for being so attentive!
Esmeralda Borrayo
I appreciate them. They did a full set and my toes and in 2 days later my gel chipped on my toes. That’s ok though I went back and I appreciate that they fixed it and apologized. To me that’s important because I’m a regular and appreciate when a business makes things right! The nails were flawless!
Rebeka Otis
I have been coming here for a few years now and I have always had wonderful and professional service from all of the employees. Cindy usually does my gel acrylic nails and pedicures and I am always happy with what she does. She is always accomodating with the designs that I ask for and her nail art is always beautiful. The staff is very kind and knows me on a first name basis and always makes me feel welcome. I would highly recommend My Nail Spa for all of your mani/pedi needs.
📊Review Insights
Based on Google's featured customer reviews, My Nail Spa generally receives high praise for its quality services and friendly staff, though one significant concern regarding gift card policy was noted. The overall sentiment highlights strong positive experiences in service delivery and customer interaction.
Overall Sentiment: positive
✅Top Strengths
- •Consistently high-quality, long-lasting nail services, including gel acrylics and pedicures.
- •Exceptional staff friendliness and personalized attention, with specific technicians receiving praise.
- •Professionalism in addressing and resolving service issues promptly and apologetically.
- •Skilled technicians capable of accommodating specific design requests and providing relaxing treatments.
- •Strong customer loyalty demonstrated by repeat visits over years.
💡Areas for Improvement
- •Enhance transparency and communication regarding gift card policies, including expiry dates and any changes, to prevent customer dissatisfaction.
Detailed Analysis
❓Frequently Asked Questions
Here are answers to common questions about My Nail Spa, covering services, appointments, and salon policies based on customer feedback and general inquiries.
What types of nail services does My Nail Spa offer?
We specialize in a wide range of services including full sets, gel acrylic nails, rejuvenating pedicures, and creative nail art designs. Our skilled technicians are dedicated to delivering beautiful, long-lasting results.
Source: Reviews mentioning gel acrylics, pedicures, full set, nail art
Do I need an appointment, or do you accept walk-ins?
While walk-ins are welcome, we highly recommend booking an appointment, especially for specific technicians or during peak hours, to ensure minimal wait times and your preferred service slot. You can reach us at (623) 544-7347 to schedule.
Source: Review mentioning 'appointment set at 10am'
How do you handle issues, such as chipped nails after a service?
Your satisfaction is paramount. In the rare event of an issue like chipped gel within a reasonable timeframe, please contact us promptly. As demonstrated by customer feedback, we are committed to making things right and will happily fix the issue and apologize for any inconvenience.
Source: Review: 'I went back and I appreciate that they fixed it and apologized.'
What are My Nail Spa's hours of operation?
We are open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Source: Provided business data
What payment methods do you accept, and what is your policy on gift cards?
We accept major credit cards and cash. Regarding gift cards, we advise customers to inquire about specific terms and conditions, including any expiry dates or usage policies, at the time of purchase to ensure full clarity and avoid misunderstandings. We aim for complete transparency.
Source: Negative gift card review
What sets My Nail Spa apart from other salons in Surprise?
Our salon is distinguished by our dedicated team of friendly and professional technicians who consistently deliver beautiful, long-lasting results and personalized care. We pride ourselves on our meticulous attention to detail, a welcoming atmosphere, and our commitment to ensuring every client leaves feeling completely satisfied with their experience.
Source: Multiple positive reviews highlighting staff, quality, and loyalty
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💅 Nail Art Design Inspiration
Get inspired by these stunning nail art designs! Show these to the talented artists at My Nail Spa to recreate your perfect look.
Spooky Halloween Black Orange Pumpkins Green Halloween Nails
Spooky Halloween Black Orange Pumpkins Green Halloween Nails
Creepy Halloween White Black Spider Webs Halloween Nails
Creepy Halloween Black Orange Gradient Spider Halloween Nails
Creepy Halloween Black White Bones Red Halloween Nails
Orange Black Stripes White Ghosts Halloween Nails
Black Orange Pumpkins White Ghost Silhouettes Halloween Nails
Beautiful Photo-real Salon Half Moon Nails
Love these designs? Browse thousands more in our gallery!
📚 Design Collections
Explore curated collections of nail art designs. Perfect for special occasions and themed looks at My Nail Spa.
🎨 Color Palette Recommendations
Discover stunning color combinations perfect for your next manicure at My Nail Spa. Each palette showcases designs that work beautifully together.
✨ Specialty Techniques
Discover professional nail art techniques mastered by the talented artists at My Nail Spa. Each technique showcases the skill and artistry available at our salon.
Trending Fall Nail Designs
Discover the hottest nail art trends for fall 2025. The talented team at My Nail Spa stays up-to-date with seasonal styles to keep your nails on-trend.
Autumn Leaves
Warm oranges, reds, and yellows with leaf motifs
Pumpkin Spice Colors
Burnt orange, cinnamon brown, and cream tones
Plaid Patterns
Cozy flannel-inspired designs in fall colors
Burgundy & Gold
Deep wine red with metallic gold accents
Harvest Moon
Warm metallic copper and bronze finishes
Ready for a Fall Makeover?
Book your appointment and ask about our seasonal specials!
Fixing Common Nail Problems
Expert advice from the professionals at My Nail Spa
- ✓For yellow nails: Use a whitening toothpaste or lemon juice soak
- ✓For brittle nails: Increase biotin intake and use a nail hardener
- ✓For peeling nails: Keep them moisturized and avoid harsh chemicals
- ✓For persistent issues: Visit My Nail Spa for professional nail treatments and advice
- ✓For hangnails: Don't pull them - clip carefully and moisturize
💎 Pro Tip: The experienced technicians at My Nail Spa can identify nail problems and recommend effective treatments!
🏷️ Explore Nail Art by Tags
Browse our gallery by colors, techniques, occasions, and styles. Show these ideas to the artists at My Nail Spa!
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Data provided by Google Maps
📍Location
13983 W Waddell Rd #102, Surprise, AZ 85379
View on Google Maps→Quick Contact
🕐Today's Hours
Monday: 9:00 AM – 7:00 PM
✓ Currently Open