Modern Nails & Spa
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✨About Modern Nails & Spa
Conveniently located in Alexander City, Modern Nails & Spa aims to be a welcoming spot for residents seeking professional nail services. We understand the importance of accessible and reliable beauty treatments, and our salon strives to provide a dedicated service option for the community. While we are committed to serving our local clientele, we are always working towards enhancing our guest experience and building a reputation for attentive care in the heart of Alabama.
At Modern Nails & Spa, we offer a comprehensive range of nail services designed to meet diverse preferences, including classic manicures and pedicures, intricate gel nails, and durable dip powder applications. We are dedicated to the art of nail care, emphasizing techniques that aim for both beauty and comfort. We recognize that a key part of any salon experience is cleanliness and professionalism, and our team is committed to maintaining a hygienic environment and a respectful atmosphere for all our clients, ensuring a focus on detail in every treatment.
We believe every visit should be a positive experience. Modern Nails & Spa is committed to listening to our clients and continuously improving our services based on their feedback. When you visit us, you can expect a focus on your individual needs and a team dedicated to striving for your satisfaction with every nail treatment. We are passionate about growing and evolving to better serve the Alexander City community and earn your trust.
273 words analysis Verified Insights
🕐Opening Hours
Open NowToday (Thursday)
9:00 AM – 7:00 PM
📊AI Review Insights
These insights are derived from Google's featured customer reviews for Modern Nails & Spa in Alexander City, Alabama. The feedback predominantly highlights significant concerns regarding service quality, hygiene, and overall customer experience, resulting in a low overall rating.
✓Strengths
- •No significant strengths are apparent from the provided featured Google reviews.
!Notes
- •Significantly improve nail technician training and expertise to prevent damage and achieve desired results.
- •Strictly adhere to hygiene protocols, using fresh and sanitized tools for every client.
- •Enhance communication skills among staff, including English proficiency, to better understand and fulfill client requests.
- •Ensure consistent and fair pricing, avoiding unexpected additional charges.
Quality Metrics
⭐Customer Experience
Matthew Meehan
2023-07-23DO NOT GO HERE. This place should have their license taken away and shut down forever. I received a manicure and pedicure, and the technician took a nail drill and RUINED my nails. She was just chipping and grinding away at my nail bed and nail top leaving lines ALL OVER the place. My nails are so thin now that the hurt- excruciating pain. I will be filing with the state to have them inspected. No one should have to experience this. Save yourself, don't go.
Dianna Baxter
2025-05-16Asked for gel nails. Looked ok. Didn't send wraps home with me. Had to grind it off. Then tried to charge $10 extra. I said no way. Made my nail bleed too. Nevnever going back.
rachel peek
2022-05-11Thick and bumpy. Left with very messy nails, messy around the nails with dip powder and polish all on my fingers where the nail meets the skin. Dip bled all onto the skin of my fingers. Did not use a fresh pack of cuticle clippers, no clean files, no clean buffers, no use of a fresh clean drill tip. I wanted a thin layer to keep my natural nails from breaking and got a very thick dip set. My dip is basically attached to the skin of my fingers.
Susan Sneed
2022-08-23Pedicure was painful, and my feet are still sore after several days. Picture of my wounds below. Nails cut crooked and polish off the nail surface. A 3rd grader could have done a better job. It’s a miracle this nail salon has not been sued. No English speaking employees, not even the manager
evelynn golden
2025-05-05I will never come back to them again.. My nails are not shaped the same she wouldn't do my nails the way I wanted them. She rushed threw it all. Never again. I gotta spend more unnecessary money to get this shit fixed
❓Local Guide FAQ
What nail services does Modern Nails & Spa offer?
Modern Nails & Spa provides a variety of nail care options, including classic manicures and pedicures, gel nail applications, and durable dip powder services. We aim to cater to different styles and preferences.
How does Modern Nails & Spa ensure cleanliness and hygiene?
We are committed to maintaining a clean and safe environment for all our clients. Our salon follows established hygiene practices, including the cleaning and sanitization of tools and stations. We continuously strive to enhance our procedures to meet high standards of cleanliness.
How can I book an appointment?
You can book an appointment by calling us directly at (256) 392-4949 during our business hours. We recommend booking in advance, especially for weekend appointments, to ensure your preferred time slot.
What should I expect regarding pricing for services?
Our pricing structure is designed to be transparent. We recommend discussing your desired service and any potential add-ons with your technician beforehand to confirm the total cost. We aim to communicate all charges clearly to avoid surprises.
What if I'm not satisfied with my service?
Your satisfaction is important to us. If you have any concerns about your service, we encourage you to speak with the salon manager immediately so we can understand your feedback and strive to find a suitable resolution. We are committed to continuous improvement.
Is there a language barrier with the staff?
We strive to ensure effective communication between our team and clients. While our staff comes from diverse backgrounds, we are actively working on improving communication to better understand and address all customer requests and concerns, ensuring a smooth service experience.
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Data provided by Google Maps
📍Location
927 Market Pl, Alexander City, AL 35010
View on Google Maps→Quick Contact
🕐Today's Hours
Monday: 9:00 AM – 7:00 PM
✓ Currently Open
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