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✨Welcome to City Nail Spa in Portsmouth, VA
Welcome to City Nail Spa, your premier destination for exceptional nail care right here in Portsmouth, Virginia. Nestled conveniently, our salon has cultivated a reputation for delivering outstanding service and stunning results, as reflected in our impressive 4.6-star rating from nearly 900 delighted clients. We pride ourselves on creating a serene escape where professionalism meets personalized attention, ensuring every visit leaves you feeling pampered and polished. Our dedicated team is committed to making City Nail Spa the go-to spot for all your nail needs.
At City Nail Spa, we offer a comprehensive menu of services designed to cater to every preference, from rejuvenating pedicures and meticulous full sets to flawless fills and a wide array of dip acrylic and gel applications. Our salon is renowned for its talented technicians, like Marie, whose work is consistently described as 'absolutely amazing' and 'killing it,' and Chloe, celebrated for her detail-oriented approach and commitment to delivering exactly what clients envision. We prioritize not only the aesthetic outcome but also the health and integrity of your nails, maintaining impeccable standards of cleanliness and professionalism throughout our inviting atmosphere.
Every client's satisfaction is at the heart of what we do. When you step into City Nail Spa, you can expect a warm and welcoming experience, where our team listens attentively to your desires and applies their expertise to bring your vision to life. We strive to ensure you leave not just with beautiful nails, but with a radiant smile and the confidence that comes from truly exceptional service. We invite you to discover the difference that dedicated craftsmanship and genuine care make.
292 words analysis Verfied Insights
🕐Opening Hours
ClosedToday (Tuesday)
9:00 AM – 7:30 PM
📊AI Review Insights
The featured Google reviews for City Nail Spa primarily highlight exceptional talent and service from specific technicians, leading to high client satisfaction. However, one review indicates a significant service delivery issue where the client's specific requests were not met.
✓Strengths
- •Exceptional talent and skill of specific technicians (Marie, Chloe).
- •Consistent, high-quality nail work (full sets, fills, pedicures) from favored technicians.
- •Warm, welcoming, and professional staff for most interactions.
- •Strong attention to detail for many clients, ensuring desired outcomes.
!Notes
- •Ensure consistent communication and clear understanding between clients and all technicians regarding specific requests (color, type of service) to prevent dissatisfaction.
- •Implement a clear process for addressing client dissatisfaction during the service to ensure outcomes consistently meet expectations.
Quality Metrics
⭐Customer Experience
Daija Graves
2025-12-14I am a client of Marie’s and have been for close to a year now. Her work is absolutely amazing and her warm and welcoming Personality is the cherry on top! I will never be leaving her! Book book BOOK! You won’t be disappointed!
Alana P
2025-12-03Always a good experience, from full sets to fills to various pedicures the work has always been great as well as the service. Thank you marie for always killing it with my nails.
Mary Hatcher
2025-12-01Chloe did my nails today, she is always detail oriented and makes sure you get what you ask for! Highly recommend asking for her if you go here
mel r.
2025-12-13After being burned at another Suffolk salon I tried out City Nail Spa. When I tell yall I haven’t stopped smiling!! I’m in love with my nails
Iyana Ingram
2025-06-17The reason for my poor review was the nails were NOT what I wanted after telling the nail man I did NOT like them.. I told him the color I wanted the moment i sat down, he said I got you and proceeded to do a different dip acrylic when I only wanted gel, and different nesquick pink and the proceeds to quote me $30 more dollars than i originally was told, I said I’m not paying for all acrylics on my toes when i clearly said at the beginning , I only wanted them on 2 toes per foot, he again ignored my wishes and did more . So eventually after back and forth, he said he’ll do it for original price . His choice to do that, not mine. He refused to undo them at the EARLY stages of the process, blaming the poor work on my “crooked toes”, he kept telling me to wait as if they’d look better after he did some things to them— they did not. One already came off within that week of getting them done prior to me going on a trip and the applications was awfully done.. I can lift the nail off my nail bed and put floss in between .. it should not do that at any point. Which is a health concern for water to get in between and cause fungus or worse conditions. He proceeded to keep asking me if I was okay knowing I had many times voiced I did not like them and he put in no effort to do all he could to make it better just talked in his language and rolled his eyes to the others, it’s like he didn’t want to take the time to redo it CORRECTLY. I normally don’t get my nails done but I wanted to treat myself for my birthday as a gift of pampering and relaxation and I left with stress, anxiety and ugly nails. Would never go back. ** I never write reviews so you can understand just how bad this experience was for me to write this . Thank you god bless
❓Local Guide FAQ
What types of nail services does City Nail Spa offer?
City Nail Spa provides a comprehensive range of services including full sets, fills, various pedicures, dip acrylic, and gel applications. Our skilled technicians are adept at creating a variety of styles and looks to suit your preferences.
How can I book an appointment at City Nail Spa, and do you accept walk-ins?
We highly recommend booking an appointment in advance to secure your preferred time and technician, especially given the popularity of our specialists like Marie and Chloe. You can book by calling us at (757) 335-7212 or visiting our website. While walk-ins are welcome, appointments are prioritized to ensure minimal wait times.
What is the pricing like for your services?
Our pricing varies depending on the specific service and any additional enhancements. For detailed pricing information, please visit our website at http://citynailspa.com/ or give us a call directly. We strive to offer competitive pricing for our high-quality services.
How does City Nail Spa ensure cleanliness and hygiene?
Maintaining a pristine and hygienic environment is a top priority at City Nail Spa. We adhere to rigorous sanitation protocols, sterilizing all tools and equipment, and using disposable items where appropriate, to ensure a safe and comfortable experience for every client.
Are there specific technicians I can request for my service?
Yes! Many of our clients have favorite technicians, such as Marie and Chloe, who are celebrated for their exceptional skill and detail-oriented work. You are welcome to request a specific technician when booking your appointment, though availability may vary.
What should I do if I'm not satisfied with my nails during or after the service?
Your satisfaction is paramount. If you have any concerns or are not completely happy with your nails during your service, please communicate immediately with your technician. We aim to address any issues promptly to ensure you leave feeling delighted with your results.
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💅 Nail Art Design Inspiration
Get inspired by these stunning nail art designs! Show these to the talented artists at City Nail Spa to recreate your perfect look.
Sophisticated Photo-real Salon Chevron Nails
Sophisticated Photo-real Salon Chevron Nails
Black Green Witch Hats Purple Glitter Halloween Nails
Photo-real Salon Chevron Nails
Photo-real Salon Chevron Nails
Creepy Halloween White Black Spider Webs Halloween Nails
Spooky Halloween Black Orange Pumpkins Green Halloween Nails
Spooky Halloween Black Orange Pumpkins Green Halloween Nails
Love these designs? Browse thousands more in our gallery!
📚 Design Collections
Explore curated collections of nail art designs. Perfect for special occasions and themed looks at City Nail Spa.
🎨 Color Palette Recommendations
Discover stunning color combinations perfect for your next manicure at City Nail Spa. Each palette showcases designs that work beautifully together.
✨ Specialty Techniques
Discover professional nail art techniques mastered by the talented artists at City Nail Spa. Each technique showcases the skill and artistry available at our salon.
Trending Winter Nail Designs
Discover the hottest nail art trends for winter 2026. The talented team at City Nail Spa stays up-to-date with seasonal styles to keep your nails on-trend.
Holiday Glitter Nails
Sparkly gold and silver accents perfect for festive celebrations
Snowflake Designs
Delicate white snowflakes on icy blue or deep navy bases
Deep Red & Gold
Rich burgundy and metallic gold for elegant winter looks
Cozy Sweater Patterns
Knit-inspired textures and cable patterns for warmth
Frosted Tips
Icy white or silver tips with a matte finish
Ready for a Winter Makeover?
Book your appointment and ask about our seasonal specials!
Nail Health 101
Expert advice from the professionals at City Nail Spa
- ✓Take biotin supplements to strengthen nails and promote growth
- ✓Keep nails trimmed and filed to prevent breakage and snagging
- ✓Moisturize cuticles daily with vitamin E or cuticle oil
- ✓Schedule regular appointments at City Nail Spa to maintain healthy nail growth
- ✓Stay hydrated and eat a balanced diet rich in protein and vitamins
💎 Pro Tip: The experts at City Nail Spa can assess your nail health and recommend personalized strengthening treatments!
🏷️ Explore Nail Art by Tags
Browse our gallery by colors, techniques, occasions, and styles. Show these ideas to the artists at City Nail Spa!
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Data provided by Google Maps
📍Location
5840 Harbour View Blvd STE 430, Suffolk, VA 23435
View on Google Maps→Quick Contact
🕐Today's Hours
Monday: 9:00 AM – 7:30 PM
✗ Currently Closed
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