Viava Nail Bar - Bluffdale

I won’t lie on a review so….Best nail pace I have ever been too! They worked so fast and efficiently. They also did my 19 month old daughter’s nails in maybe 10 minutes. They were so good with her. My tech worked so fast and I love my nails! I truly do recommend Viava Nail Bar. Friendly, clean, fast, good work.

This nail salon is literally top tier! It is very professional and each nail tech is very highly skilled. I have been to Kathy, Kristy, and Mimi and have loved their shaping and designs. It is an easy process to book and check in. They keep the space clean and each workspace is also kept very clean which I like. I highly recommend!

Definitely going back. Looks exactly like the inspiration & they were so kind and friendly. Tracy really took care of me, grabbed my a couple bottles of water because I was coughing and lemme take a little break (to cough again) to finish my nails the same time as my friend still and did an amazing job. Stepped out of my comfort zone with acrylic nails and tried the hybrid gel set and I am in love! They are stronger and better for your nails?! Yes please! 👏🏼 🔥

The manager asked me to delete my previous review, as it was based on a misunderstanding for which I apologized. However, I would like to now express my real review, without misunderstandings. I’ve been a regular client at this salon but unfortunately, I’ve decided to stop going after a series of disappointing experiences. There was a misunderstanding with one of my recent appointments that led to some confusion, which I later realized was just a misunderstanding of me and I took accountability for my part especially for constantly being late and no showing up. He reached out and explained things, and I appreciated that effort to clear things up. However, another situation really changed how I felt about continuing my visits. A few weeks ago, I developed a green nail (a mild infection) I didn’t notice it right away, but once I did, I messaged the salon to ask for advice. When I went to my regular appointment and showed my technician Kristy the nail, instead of being understanding or explaining the cause calmly, she was rude, dismissive, and blamed me for not coming in sooner. She also continued to work over the lifted and infected nail, which I later learned is unsafe and unsanitary, as it can worsen bacterial infections and pose serious health risks. The salon did offer to redo my nails and give me a discount, which I appreciate, but her attitude throughout the appointment was still unprofessional and cold. I believe she should have been direct and communicated her concerns openly, and I would have totally understood if she had expressed her frustration or chosen not to continue servicing me. Instead, her behavior was passive-aggressive and dismissive, which was uncomfortable and unnecessary. After that, her behavior toward me continued to be unwelcoming — no greetings, short responses, and dismissive interactions. Despite that, I continued to leave her tips every time, because I still wanted to be respectful and fair. When I brought this up to the manager, he told me that the technician had been giving me attitude because of my past lateness and no-shows. I found that very contradictory, especially because in the same conversation he told me he didn’t want me to feel unwelcome. It’s hard not to feel unwelcome when that behavior is being admitted and excused instead of addressed. I completely understand that lateness can be frustrating and disruptive for staff, but I believe it would have been more professional to communicate that directly or stop accepting my appointments rather than treating me poorly while I was there. Overall, I feel that the situation was handled unprofessionally and raised serious safety concerns. The green nail infection has not yet healed, which makes the unsafe handling by the technician even more concerning. Hopefully, this feedback helps them improve communication, professionalism, and hygiene practices and be more direct to their clients. And again all you talk and mention is me being late which I took accountability already but you don't take accountability of the unprofessional behavior of your technician's late or not you STILL worked over my infected nail when it's unsafe and if they lifted maybe it was because of your poor work and also I have screenshots and proof from when the mold started and when I got my nails redo again and when I called and made another appointment because I couldn't attend the day I was supposed to go it was still right away and I absolutely didn't waited two weeks after you "told me" to come in and AGAIN there's no reason to be rude if you don't like a client anymore for either reason but be direct instead and not accept them anymore.

This was my first time in and ya’ll, I am a PICKY girl so I was nervous 😂 I specifically wanted CURVED nails bc my nails grow up instead of down if that makes sense. Well, Mimi killed it! She listened and made sure she knew exactly what I wanted and checked in with me every so often to make sure it was perfect! I also asked for a specific design paste on a picture I brought in and she absolutely nailed it. Thank you Mimi!! I love them!