Poppy & Monroe

I really wanted to love this salon. The space is adorable, the staff was friendly, and I absolutely loved my nail tech. I also appreciate that they use less toxic products, which is so hard to find! Unfortunately my chrome nails started chipping the very next day, and by days three and four, several were peeling completely off. I spent my airplane ride overseas tearing them off so they would at least match. When I reached out the first time, they kindly offered to fix them, but I live about an hour away and had gotten them done right before leaving for my trip. They suggested I file and reseal them at home, which I did since I have my own gel machine, but the chipping continued. I later requested a refund (minus the tip because my nail tech was amazing and sweet) since I knew I might have to have them redone on my trip. Although I appreciated the gesture, they only refunded me about $60 for the chrome portion. When my chrome nail completely lifted up, I emailed the salon one more time before boarding my flight overseas to let them know what happened on day four. I was surprised and disappointed when I didn’t hear back at all. As someone who has worked in the beauty industry as a hairstylist for nearly 15 years, I know how much pride professionals take in their work, and I truly wanted this to be my new salon. But for nearly $200, I expected my nails to last more than a day or two. Sadly, I don’t think I’ll be returning, but I do hope they address this issue because the experience itself and the staff were lovely.

Pros: Staff is kind, good location, appreciate the non-toxic product, beautiful interior. Cons: I came in for a manicure with Zoya Natural nail polish. When finished, I dried my nails until the tech came back and removed the fan. Immediately upon leaving my nails chipped. I returned in less than 2 minutes and they were only able to get me in an hour and a half later to fix this. Now only two days later my nails are completely chipped again. Perhaps this is specific to the Zoya polish but I found this to be a disappointing service and product for over $100.

I had a lovely experience with Chapman at Poppy & Monroe. She had incredible attention to detail for my nail shape and design for both my manicure and pedicure. The space is also gorgeous and it was nice to be able to order from the coffee shop next door and have it delivered.

A pampering boutique experience. Dazzle Dry pedicure with Donna was relaxing and luxurious. From the comfortable chairs to the great playlist, the salon was fantastic.

I had my first experience at Poppy & Monroe today, an eyebrow shaping, tint and lamination with Tara. I am SO happy with my results and can’t wait to continue seeing her in the future. I explored more salon and spa offerings and will be trying many more of their services!! Highly recommend