Solace Nails & Spa

I tried solace nails for the first time this past Friday. It was just fine. Clean, small, quiet. My pedicure that I received was good, however, I didn’t like that my finger nails were being started at the same time because I couldn’t enjoy my pedicure and had to reach sideways awkwardly for the nail technician to reach my hands. My acrylics were slightly thick and my French tips were not very sharp like I usually like. I also had to keep asking her to fix the lines. Most importantly, my nails turned pink within 24 hours which has never happened to me before. I’m not sure what happened there but the top coat completely oxidized and was bright pink for my event on Saturday the very next day. My friend got ombré nails here for her wedding that also did not turn on like the picture at all. Overall we did not have the best experience sadly. Luckily she was able to get her nails fixed elsewhere for the big day!

I am absolutely furious about my experience at Solage. I've been getting my nails done for 30 years, and this was, without a doubt, the worst salon visit I have ever had. I paid $75 for a refill and two replacement nails. For that price, you expect quality that lasts more than a few days. My nails didn't even make it a week. By Wednesday, two nails had popped off completely and three others were lifting. This is a clear sign of poor application. When I called to explain the situation, I was told to come in for a repair. Instead of apologizing, the staff immediately tried to blame the issue on my nails. Let me be clear: after three decades of manicures, I know how to care for my nails, and this has never happened before. The problem was their workmanship, not my nails. The "repair" visit was the final insult. The technician had started fixing my nails when a walk-in customer arrived for a refill. After just five minutes on my nails, she told me to move to another chair to "let the acrylic dry" and then immediately started serving the new customer. I was forced to sit and wait while she completed an entire refill appointment. I was devastated and angry. She could have easily finished my 10-minute repair before starting a new, lengthy service. The only difference was that the walk-in was a Caucasian woman, and I am not. The feeling of being cast aside was unmistakable and deeply upsetting. I was so angry I felt like knocking over her station, but I chose to just leave instead. Avoid this place at all costs. They do shoddy, overpriced work, refuse to take responsibility for their mistakes, and based on my experience, their customer service is discriminatory. I will never be back and I strongly caution you to go elsewhere.

I had a pedicure and lip wax there in August when I was visiting my daughter in Blue Bell. I think the lady’s name was Carol. I was satisfied with the service there and she did a great job on my lip wax. I will come again when I am in the area.

Tried Solace because my regular place was closed for the holiday weekend and this was closer to home and my dip was really starting to come loose. Felt like they were rushing a bit and they almost seemed annoyed to be doing my nails? Was a little more expensive than my regular place as well. My finger nails look really good, my toes look ok, really needed another coat. Overall will use again in a pinch but will keep going to my regular place

I got a gel manicure with Miriam at Solace Nails 4 weeks ago. Despite being grown out, it still looks perfect! I have a nail on my other hand that was permanently damaged in an injury 2 years ago and Miriam did a great job making it look pretty too! Long lasting mani, quality service and overall relaxing experience.