Pro Nails & Day Spa
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โจWelcome to Pro Nails & Day Spa in Wilson, NC
Located in the heart of Wilson, North Carolina, Pro Nails & Day Spa has established itself as a premier destination for top-tier nail care and relaxation. Known for its warm community presence and highly skilled technicians like Ken and Kelly, this modern salon offers a perfect escape for busy locals. With a reputation built over years of dedicated service, we pride ourselves on providing an inviting, stylish sanctuary where clients can unwind. Our convenient Wilson location makes it easy to schedule a rejuvenating session during the week, ensuring you always look and feel your absolute best.
Our salon specializes in a comprehensive range of services, from pristine manicures and advanced nail art to luxurious, therapeutic pedicures featuring rejuvenating sugar scrubs and soothing massages. We focus on a meticulous nail care process, ensuring each treatment is tailored to the client's individual needs and preferences. Step into our newly remodeled, sleek, and modern facility designed with your comfort in mind. We maintain the highest standards of cleanliness and professionalism, greeting every guest warmly upon arrival. With an extensive palette of high-quality colors and custom spa packages, our expert technicians, including fan-favorites like Kevin, deliver stunning results that seamlessly combine beauty, durability, and style.
At Pro Nails & Day Spa, client satisfaction is our ultimate priority. We are committed to fostering a welcoming, pressure-free atmosphere where you are treated like family from the moment you walk through our doors. Whether you are visiting for a quick weekly polish refresh or an indulgent day of pampering, you can expect personalized attention, transparent care, and a beautiful, hygienic environment that keeps you coming back time and time again.
285 words analysis Verified Insights
๐Opening Hours
ClosedToday (Sunday)
12:00โโโ5:00โฏPM
๐AI Review Insights
An analysis of the featured Google reviews for Pro Nails & Day Spa reveals a stark contrast between highly satisfied, long-term loyal clients and occasional severe service complaints. While many praise the stunning modern atmosphere, friendly ownership, and luxurious pedicure experiences, some negative feedback highlights issues with technical consistency and promotional transparency.
โStrengths
- โขBeautifully updated, modern, and sleek salon interior
- โขWelcoming, family-like environment led by community-focused owners Ken and Kelly
- โขExcellent pedigree of pedicure services featuring sugar scrubs and relaxing massages
- โขQuick seating times and polite initial customer reception
!Notes
- โขEnsuring consistent quality controls to prevent accidental cuts during nail prep
- โขAddressing issues with nail color longevity to prevent chipping and peeling within 48 hours
- โขIncreasing transparency around promotional review discounts to maintain client trust
Quality Metrics
โญCustomer Experience
Mari Ortiz
2024-05-04Update: day 2 and the color fell off and my toe has still not healed. I had a very bad experience at this salon. Not only was the service of very poor quality, but the guy doing my pedicure cut both of my big toes. My right toe would not stop bleeding and the front desk assistant had to get a powder to put on it to stop the blood. The application of the color is horrible (please see the pictures). I asked him to fix it multiple times and he only responded telling me โitโs okโ. I paid $55 for this service which included a 4 minute massage, which I did not receive. Everyone around me was offered something to drink except me. Terrible experience, I do not recommend visiting this salon.
Natisha Bridges
2024-01-14Enjoyed the service. Kevin did an awesome job with my nails. He made a suggestion of how I should do my nails and it turned out great. My pedicure was amazing. Down to sugar scrub and the best care process ever. Massage was lovely
Traci
2019-01-22Ken has been doing my nails and toes since the day they opened. I have never been disappointed! He is kind hearted and so is all his staff and His wife Kelly also. They have been such a big part of the community for a while now. The new shop is amazing and very modern and sleek. The music choice is awesome. Love coming here. Please support their business and give them a shot!!!!
Jokeshia Carter
2025-03-13The atmosphere of this place is beautiful. Very neat and clean..I was greeted and felt welcomed soon as I open the door.. There was no crowd. I was seated as soon as I got in which was a plus. They had a Nice variety of colors and scrubs... I did have a small (10 minutes)wait for someone to come do my pedicure but I was patient.. overall I will come back the service was excellent. Ask for Andy she's amazing โ
Jasmine Barrett
2025-05-17First off let me say if I could give it 0 stars I would!!! I wanted to try something new I came across this nail salon with very good reviews.. DONT believe the hype. When you first walk in thereโs a sign with $5 off service for a google review and thatโs why they got so many reviews. Me & my mom came at 10:30am was told it will be a little over a hour wait. I told the receptionists thatโs fine we will go get something to eat came back about 11:50 the receptionists said 25 more mins so I said cool we will be outside..within 5 mins she came outside and said it will be another hour I kindly asked why she said the 2 ladies that walked in at 11:55 had came in yesterday and was not seen so they came in at 11:55 and now she wants to take them in since they came the day before!!! This is very unprofessional && I donโt recommend anybody else to come here . I did see a review similar to mine before I went but everybody experience is different so I said let me try it because it was a lot of good reviews I was totally wrong!
โLocal Guide FAQ
What are your business hours, and do you open on weekends?
Pro Nails & Day Spa is open Monday through Friday from 9:30 AM to 7:30 PM. Please note that we are closed on Saturdays and Sundays.
Can I request a specific nail technician when booking my visit?
Yes, absolutely! Highly recommended technicians like Ken, Kelly, and Kevin can be requested during your booking. Our clients appreciate their kind-hearted approach, expertise, and personalized nail care suggestions.
What specialized treatments are included in your pedicure services?
Our popular pedicure service is highly praised for its meticulous care process. It includes deep cleaning, luxurious sugar scrubs, and soothing leg and foot massages designed to melt away stress.
How long can I expect to wait when arriving for my appointment?
We make every effort to seat our clients immediately. While we strive for zero wait times, clients typically report a minimal wait of about 10 minutes before a technician begins their service during peak times.
What should I do if my nail color chips shortly after my appointment?
We strive for complete satisfaction. If you experience any issues with color peeling or chipping within the first 48 hours, please contact us immediately at (252) 399-0072 so we can make it right.
Do you offer any discounts or promotions for customer feedback?
We occasionally run promotions, including review incentives such as a $5 discount for sharing your honest feedback on Google. Please ask our front desk receptionist about active promotions when you check in.
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๐ Nail Art Design Inspiration
Get inspired by these stunning nail art designs! Show these to the talented artists at Pro Nails & Day Spa to recreate your perfect look.
Blue Glazed Donut Glossy Blue Nails
Gorgeous Photo-real Salon Chevron Nails
Beautiful Photo-real Salon Chevron Nails
Beautiful Photo-real Salon Chevron Nails
Stunning Photo-real Salon Chevron Nails
Gorgeous Photo-real Salon Chevron Nails
Sophisticated Photo-real Salon Chevron Nails
Gorgeous Photo-real Salon Chevron Nails
Love these designs? Browse thousands more in our gallery!
๐ Design Collections
Explore curated collections of nail art designs. Perfect for special occasions and themed looks at Pro Nails & Day Spa.
๐จ Color Palette Recommendations
Discover stunning color combinations perfect for your next manicure at Pro Nails & Day Spa. Each palette showcases designs that work beautifully together.
โจ Specialty Techniques
Discover professional nail art techniques mastered by the talented artists at Pro Nails & Day Spa. Each technique showcases the skill and artistry available at our salon.
Trending Summer Nail Designs
Discover the hottest nail art trends for summer 2026. The talented team at Pro Nails & Day Spa stays up-to-date with seasonal styles to keep your nails on-trend.
Beach Vibes
Ocean blues, sandy beiges, and seashell accents
Tropical Patterns
Palm leaves, hibiscus flowers, and exotic fruits
Neon Brights
Bold electric colors that pop in the sunshine
Watermelon Designs
Fresh pink and green with black seed details
Sunset Ombre
Gradient from orange to pink to purple
Ready for a Summer Makeover?
Book your appointment and ask about our seasonal specials!
Make Your Manicure Last Longer
Expert advice from the professionals at Pro Nails & Day Spa
- โApply a fresh top coat every 2-3 days to seal and protect your polish
- โWear rubber gloves when doing dishes, cleaning, or using harsh chemicals
- โKeep your nails and cuticles moisturized with cuticle oil daily
- โAsk the professionals at Pro Nails & Day Spa about their recommended aftercare products
- โFile nails in one direction only to prevent splitting and peeling
๐ Pro Tip: The nail technicians at Pro Nails & Day Spa can show you proper aftercare techniques to make your manicure last 2-3 weeks!
๐ท๏ธ Explore Nail Art by Tags
Browse our gallery by colors, techniques, occasions, and styles. Show these ideas to the artists at Pro Nails & Day Spa!
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Data provided by Google Maps
๐Location
2800 Raleigh Rd Pkwy W B5, Wilson, NC 27896
View on Google MapsโQuick Contact
๐Today's Hours
Monday: Closed
โ Currently Closed
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