trü salon

I really enjoy the highlights I had done however the more I style and play around with my hair, the less I like it. I did show some inspiration pics if what I wanted and am a little disappointed. I don't know if I can ask to have it adjusted or fixed. May just try another salon. I also would like to point out that the pricing of they're services compared to what I paid for are way off. Ended up with over a $300 bill, which I noticed was changed $75 dollars for a haircut!!

I’ve had very mixed experiences here. I’ve gotten my hair trimmed/waxes here before and they did well. However recently I went here to schedule an appointment for my wedding hair. First I scheduled a trial and my stylist cancelled twice over the span of about a month. At this point it was only two weeks before my wedding and they couldn’t fit me in with another “senior stylist” so I went with another random stylist and understood appointment would be free of charge for the inconvenience. However once the trial was done (it took almost 3 hours and still wasn’t quite right) I still had to pay 95+ tip as apparently only the hair cut was free (25) and I still was expected to pay for the styling. Then we get to my wedding day and I am supposed to have a senior stylist but was cancelled on a THIRD time the day of my wedding and was only told once I arrived at the salon. The same girl who did my trial did my wedding hair and I didn’t complain much because who wants to complain on their wedding day. My bridal party also got their hair done and it was all beautiful but mine took an extra hour compared to my bridal party even though I requested a very very simple style , just curls and a little bit pinned back, and it came out very poorly despite me trying to steer the stylist in the right direction. I had to redo my hair completely afterwards even though I paid over 100 for my hair. I curled it myself and had a wedding guest who happened to do hair help me style it. Took less then 20 minutes and was perfect when we did it ourselves. After the wedding I looked back at the photos they took at the salon and I can’t believe they let me walk out like it was! Totally falling out, messy, asymmetrical and bobby-pins showing (Photos from the salon and by the time I got home) About 3 weeks after my wedding when all the celebrations were done we called this salon back to explain what happened and ask for a partial refund or at least something. My mother who called was accused of “extortion” by the owner when she said she was calling before I posted this review… which is an honest review and we wanted to give them a chance to right it before complaining online. Then we were told we should have planned my wedding further out which has nothing to do with them messing up my hair so much. In the end they said they would call us back and it’s been 4 days now. Overall really disappointing, This was the most stressful part of my whole wedding. They should have done more to compensate me or at least done my hair well… this was my WEDDING hair for crying out loud.

It’s a cute little place and the staff was extremely friendly, and I absolutely love my hair. The only part I am disappointed with is the pricing. Online it said 120 for a full highlight which is the main reason why i decided to book with the salon. No one talked about any pricing before hand, so i assumed it would be close to the 120 listed online. I only received highlights, no toner. After my service is done, they tell me it was 260$ not including the tip! I felt so dumb founded and misled. If you aren’t gonna stick with the online price, do not list that price online. i would’ve went somewhere else.

Destroyed my wife's hair and would not refund. Just come back so they can destroy it again. Don't spend $300 plus to get your beautiful hair ruined.

Alex Vascukynas is an incredible stylist. Any time I have an idea or need a service, I can fully trust she will deliver it to the highest standard. I always have a positive experience. I highly recommend choosing her as your stylist!