Whiteface Lodge

We stayed at the Whiteface Lodge for two nights in October for our wedding, and it was an amazing experience. The staff was so kind and helpful from the moment we arrived. Our suite was the perfect place to get ready with family the morning of the wedding. It was spacious, cozy, and beautifully decorated for fall. After an offsite ceremony, we hosted our wedding dinner in a semi-private dining space at KANU, and it was wonderful. The food was delicious, and the team was fantastic to work with. I highly recommend the Whiteface Lodge for a wedding day or any special occasion.

My family and I recently stayed in Sep ‘25 at this hotel, and while there were aspects we enjoyed—such as the pleasant atmosphere and thoughtful amenities—there were also several issues that affected our stay. When we checked into our room, we found some cleanliness concerns: dirty clothes in the laundry basket, hair on the bathroom floor, and an unclean commode tank lid. The rest of the room was comfortable, but these details were disappointing to encounter. I shared this feedback with the front desk during our stay, but unfortunately never received any follow-up. We also had trouble with the room service options. We were given pamphlets for the two hotel restaurants and told we could place room service orders by phone. We called twice—once during the day and again around 8 p.m. (well before the 9 p.m. closing time)—and left voicemails both times. No one ever returned our calls, which was especially frustrating since we were relying on the hotel’s advertised room services. On a more personal note, as a visibly Muslim couple, I couldn’t help but wonder whether the lack of responsiveness we experienced might have been influenced, even unintentionally, by how we look. I truly hope that wasn’t the case, but the contrast between the hotel’s otherwise welcoming environment and our experience left me feeling uneasy. Just sharing how the situation felt and hoping it encourages awareness and consistency in guest service. I hope management takes these concerns seriously to ensure all guests feel equally valued and properly attended to.

We had our wedding at WFL in October 2025, and it was an absolute dream come true. We had our ceremony at the Canoe Club and the reception at the Clubhouse, and we stayed in the Clubhouse Thursday-Monday. Everyone at WFL was so lovely, helpful, and professional every step of the way. Our guests raved about the delicious food (esp the steak!) & drink, spectacular views, and wonderful staff. Extra special shout out to Michael, Maris, and Mary Catherine — they are truly the best!! We are SO thankful we booked our wedding there and would do it 1000 times over. Can’t wait to go back for our anniversary!!

20 out of 5 stars! The view driving up and in is sure to make you stop and admire. Starting with outstanding valet service, moving towards the front desk checking you in with smiles, meandering hallways with art and decor, to your rooms that leave you feeling at home but spoiled. The Theater, bowling ally, game room, spa, live music and such more to explore. Itineraries to fine dining with Peak 47 or The View. A must take trip and stop.

My family and I enjoyed a long weekend at this beautiful resort! The grounds and the interior were stunning! The customer service from the valet, bellmen, front desk, wait staff and housekeeping were very attentive, including texting occassionally, to ensure all of our needs were being met. We will most certainly be returning!!