Luxe Nails
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β¨Welcome to Luxe Nails - Your Premier Nail Salon in Amherst, NY
Welcome to Luxe Nails, your premier destination for exceptional nail care in Amherst, New York. Nestled conveniently within the heart of our vibrant community, Luxe Nails is dedicated to providing a serene escape where beauty and relaxation converge. We pride ourselves on creating a truly welcoming environment where every client feels pampered and valued, striving to be recognized for our artistry and the lasting satisfaction we deliver, making us a local favorite for those seeking quality and comfort.
Our comprehensive menu of services caters to all your nail care needs, from luxurious pedicures and invigorating manicures to the intricate beauty of gel polish applications and elegant dip powder treatments. At Luxe Nails, we approach every service with meticulous attention to detail, ensuring precision and artistry in every stroke. Clients frequently commend our commitment to maintaining a clean and neat salon environment, along with our technicians' dedication to professional, unhurried service that truly focuses on your comfort and the exquisite outcome of your nails, aiming for perfection with every visit.
We believe your visit should be more than just a nail appointment; it should be a delightful experience from start to finish. From the moment you step through our doors, you can expect a friendly greeting, a comfortable setting, and personalized attention aimed at making you feel completely at ease. Our ultimate goal at Luxe Nails is your absolute satisfaction, ensuring you leave with beautifully crafted nails and a refreshed spirit, eager to return for your next pampering session.
289 words analysis Verified Insights
πOpening Hours
Open NowToday (Wednesday)
10:00β―AMβββ7:00β―PM
πAI Review Insights
Based on Google's featured reviews, Luxe Nails presents a polarized customer experience. While many clients laud the salon's consistent cleanliness and the quality of specific services like pedicures, significant concerns arise regarding staff demeanor and service consistency.
βStrengths
- β’Consistent cleanliness and neatness of the salon environment.
- β’High quality pedicures reported by many clients.
- β’Ability to create 'gorgeous' nail results with careful attention by certain technicians.
- β’A welcoming atmosphere and friendly staff experience for a significant portion of customers.
!Notes
- β’Ensure consistent friendliness and professionalism across all staff members to address concerns about rudeness and unwelcoming experiences.
- β’Improve consistency in service delivery, ensuring all booked or requested services are fully performed as listed and paid for.
- β’Address instances of aggressive nail preparation during manicures to prevent client discomfort.
- β’Ensure billing accuracy reflects only services rendered to enhance trust and value perception.
Quality Metrics
βCustomer Experience
Kristin Haines
2025-09-08Had a pedicure here! It was great! Really nice people and a very good pedicure! I will go back. It is clean and nice and the prices are good.
Nick
2023-09-03DO NOT DO IT!!!!! we have came here on multiple occasions we wont be back they lost 3 loyal customers ! so unwelcoming the short man with the brown hair is always SO RUDE!!! we came in to this salon me my mother and my neice and I had dried my toe nails for 30 minutes my 3 year old son accidentally stepped on my toe and I had asked someone to please fix it . his response was yelling in front of my child and freaked out made me so uncomfortable i didnt want him to fix at that point needed to leave . this is not the first time I have dealt with this man and his attitude. they also have children that are always sifting in the salon for hours on end looking at iPads. my niece received a full set and he wouldn't do her accent nail he said he would try just he never did he was just looking for an easy tip .u also can't come here on Sundays unless you pay cash only .please don't give them the business you will regret .
jaelyn
2024-03-29I love this place so much. i have never felt so welcomed in a nail salon as much as i was in luxe. She took her time and talked to me almost the whole time. My nails came out GORGEOUS. i will not be going anywhere else!
Emilie Zagon
2023-05-12Place is mediocre at best. Went for mani, pedi dip. Pedicure was the best part even though they didnβt do all of the services listed for what I asked for (and changed me for). Manicure was worse, did zero prep or the listed services outside of an overly aggressive to the point of discomfort dry cuticle trim. The worst was the dip. For this I had a different tech and I didnβt know if he just didnβt want to be there or what. The dip itself was uneven and lumpy and due to the cuticle trim (as explained when I asked) the edges look very rough. He also paid zero attention to the shape of my nails and they were filed uneven as well. Another tech at the end did come over, I think she could see I was getting upset; and she tried to fix the shape and edges as best she could. I didnβt ask for a discount or anything but dip tech threw my card back at checkout and was still charged full prices even though half of the services for the mani pedi werenβt done and the only way to fix the dip is for a total soak off. Other people and techs did look far more happy and capable, so perhaps I just got the bad luck of the draw. Itβs why I rated 2 star, because other people looked more satisfied.
Regina Moody
2017-09-16I always have a good experience when I come here. The technicians are very friendly and the place is always very neat and clean. I typically receive a gel manicure and deluxe pedicure.
βLocal Guide FAQ
What services does Luxe Nails offer?
Luxe Nails offers a comprehensive range of nail care services, including classic and deluxe manicures and pedicures, gel polish applications, dip powder services, and more. Please visit our salon or contact us for a detailed menu of our offerings.
How do you ensure cleanliness and hygiene at the salon?
We are deeply committed to maintaining the highest standards of hygiene and cleanliness. Our salon is regularly cleaned and sanitized, and we adhere to strict sterilization protocols for all tools and equipment. This commitment is frequently praised by our clients, who describe our salon as 'neat and clean'.
What are your typical prices for services?
Our pricing is designed to be competitive and reflect the quality of our services. While we aim to offer good value, specific prices vary depending on the service and any add-ons. For the most accurate pricing, please contact us directly or inquire during your visit.
Do I need an appointment, or do you accept walk-ins?
We highly recommend booking an appointment to ensure your preferred time and technician, especially during peak hours. However, walk-ins are always welcome, and we will do our best to accommodate you based on current availability.
What should I do if I have a concern during or after my service?
Your satisfaction is our top priority. If you have any concerns during or immediately after your service, please do not hesitate to speak with your technician or a salon manager right away. We are committed to addressing any issues promptly and ensuring you leave happy.
Are your technicians experienced, and what are your specialties?
Our experienced technicians are skilled in a variety of nail artistry techniques and are dedicated to continuous learning. While we excel in all services, many clients especially rave about our luxurious pedicures and our ability to create truly 'gorgeous' and customized nail designs tailored to individual preferences.
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Data provided by Google Maps
πLocation
2952 Niagara Fls Blvd, Amherst, NY 14228
View on Google MapsβQuick Contact
Phone
(716) 400-6984
Rating
3.5 (97 reviews)
πToday's Hours
Monday: Closed
β Currently Open
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