Bodies & Faces Day Spa

Jenny is truly the best! I’ve been going to her for over a year now, and I wouldn’t trust anyone else with my nails. She’s patient, detail-oriented, and always makes sure my nails come out perfect every single time. Her work lasts, her designs are beautiful, and she’s just such a pleasure to sit with. If you want someone who genuinely cares about her clients and always delivers top-notch results, Jenny is the one. Highly recommend! 💅✨

My husband and I did a couples massage with Melanie and Luisa and they were PHENOMENAL!! Highly recommend this spa and these two lovely ladies.

I've been coming to Bodies & Faces for the last few years and their service has been impeccable. From the accommodating and friendly tone of the front desk to the massage therapists upstairs, everything is about cleanliness and white gloved service. Their facility is clean, spacious, and each room is dimmed with relaxation on the brain.

I booked a spa package for my birthday and went to Bodies and Faces last week. It was great, but there are some reasons why I have to give a 3/5. When I got to the salon, which was nice and clean, I was very excited. I was given a robe, flip flops, and a locker, and then I went into the wet sauna. At no point before going into the wet sauna was I told to take off my jewelry too, which consisted just of stud earrings and a simple thin gold cross necklace. Inside the wet sauna was too hot to breathe, and I opened the door several times asking for help but no one was there. Finally, I just left the room and then a different employee directed me to the dry sauna, which was lovely. At each stage though I was left to figure out what came next. After, it was time for my facial and massage, of which she instructed I get entirely undressed. During the facial I was constantly being asked to purchase an add on, such as a peel or a mask. After the fourth time, I relented and said yes to the collagen mask for an additional $20. After she mixed it, she proceeded to get the mask in my hair and eyes. Although she tried to pick it out there were large chunks remaining. This was my first facial so I’m not sure if it’s common not to explain what the products used would be, or what they did, but that would’ve been appreciated too. Then, before my massage, she told me to take my cross off. I never take it off and I hesitated, but she insisted I had to take it off. There was also a considerable language barrier. I took it off but because I was undressed, I couldn’t place the cross in my locker, so I placed it in the robe pocket. After my massage which was lovely (I wish there was a place to put my arms when I was face down), I was provided lunch (a nice wrap) and then had my manicure and pedicure (I opted for just pedicure). I paid and tipped. It was when I got home I realized I didn’t have my cross on. I called the spa, left voicemails, and kept calling until I reached someone on Tuesday. I explained the situation and took accountability—I should have double checked my robe pocket before I left—and explained its significance to me as a religious symbol. Before even offering to look for the necklace she dismissed me and said they didn’t see anything while cleaning up and therefore the odds were low but I begged and they offered to search the laundry. At the end of the day I was told they didn’t find anything and that was it. No apology, no thorough search, nothing. Is it possible that they put it in the wash, yes. I should have never taken it off because it wasn’t necessary for my massage either. I spent my birthday not relaxed from my spa day, but tense and upset over the loss of something important to me. I would say take off all jewelry and leave it at home or in the car before coming, regardless of the lockers or not. If you are a woman of color, put your hair up as much as possible or wrap it up before going. And ultimately, everyone is human and things happen. I take off stars not for that incident, but because I was constantly asked to purchase more during my facial, and I wasn’t told where to go between services unless I asked for someone’s help. Even at the end I was left to find how to get downstairs to the lobby alone. However it was very clean, had private parking, and my lunch, massage, and pedicure were amazing.

I was new to the area, just visiting for the weekend so the hours of operations were convenient. The customer service was very nice. The facility was clean and neatly kept from the areas I could see. I’m an experienced educator in the industry and I would definitely recommend my students to work in an environment like this. I’m not sure how people feel personally but from a customer’s standpoint I would revisit when I come back to the area 👍🏽