H&E Paint Bar 1(City center)

I came here for the first time a few weeks ago and got a gel manicure. 4 days later they started coming off! I reached out to the manager and they said they would fix my nails for free. When I arrived the tech recommended another type of gel as it would last longer. She cut my nails so short she actually got into the quick! Extremely painful. They made me pay the difference as I got a different style gel. I reached back out to the manager about my experience and she said they don’t offer refunds. Fast forward 6 days later- my one nail came off completely and my others are following suite. Cute salon but awful quality nails!! I’ve been getting my nails done for years at other salons and have never had this type of experience . After reading other reviews , it seems like this happens often. Big waste of money and time.

I visited H & E Paint Bar for an express manicure yesterday at 10 AM and even opted for a longer-lasting gel polish. Unfortunately, by the evening, my nails had already chipped, and by the next day, one had completely come off. Since I have an event tomorrow, I reached out via Instagram to request a refund, as I now have to get them redone elsewhere. While they responded promptly, they only offered store credit, as they do not provide refunds. I appreciate their response, but considering I paid for gel polish specifically for its durability, I expected much better longevity. I was hoping for a more accommodating resolution given the situation. Unfortunately, I won’t be returning. (I added a photo taken right after I got them done and the others a day later.)

I’ve been going to H&E since 2014 and truly could not imagine having ANYONE but them do my nails. If I could give them 10 stars, I would. They are so attentive to detail, artistic, clean, accommodating, the friendliest and sweetest staff, and the complimentary wine/prosecco/mimosas is the topper for an already luxurious setting, making it even more top notch! My sister and I have started booking our monthly appointments together over the last year and making it a sister date. Thank you to Wendy and Emily specifically for being SO amazing!

I always have an excellent experience at H&E. The techs are friendly, knowledgeable, and offer excellent service. If you have an issue like gel polish lifting, they’ll schedule you back in and fix it for free. The City Center spot is my favorite, there’s always fun music, laughter, and an all around chill environment. I refuse to go anywhere else.

i always have the best experience at H&E! The staff is so fun and personable, the place is clean and inviting, and my personal nail stylist is amazing! i always recommend H&E!