Pretty Nails LLC
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✨Welcome to Pretty Nails LLC: Your Destination for Exceptional Nail Care
Welcome to Pretty Nails LLC, your convenient destination for exceptional nail care right here in the heart of New Albany, Indiana. We pride ourselves on offering a refreshing blend of efficient service and a welcoming atmosphere, making us a popular choice for those seeking quality manicures and pedicures. Our salon is built on a commitment to providing a relaxing escape, where clients can enjoy professional treatments in a friendly environment. We strive to create a memorable experience from your very first visit, ensuring you feel refreshed and pampered every time.
At Pretty Nails LLC, we offer a comprehensive menu of nail services designed to cater to your every need, from classic manicures and luxurious pedicures to intricate full sets and durable gel polish applications. Our skilled technicians are dedicated to delivering meticulous care, focusing on precision and hygiene with every service. We understand the importance of a pristine environment, which is why we uphold strict cleanliness standards to ensure your safety and comfort. Clients often commend our efficient service and the friendly demeanor of our team, creating an atmosphere where you can unwind and enjoy your pampering session. We are committed to using quality products to achieve lasting results you’ll love.
Your experience at Pretty Nails LLC is our top priority. From the moment you step through our doors, you can expect a warm greeting and attentive service tailored to your preferences. We believe in building lasting relationships with our clients, aiming to not only meet but exceed your expectations with every visit. Our goal is for you to leave our salon feeling completely satisfied, with beautifully styled nails that boost your confidence, looking forward to your next relaxing appointment with us.
281 words analysis Verified Insights
🕐Opening Hours
Open NowToday (Wednesday)
10:00 AM – 7:30 PM
📊AI Review Insights
These insights are based on five featured Google reviews for Pretty Nails LLC, reflecting a mix of experiences from long-time patrons and first-time visitors in New Albany.
✓Strengths
- •Noted for cleanliness and hygiene standards.
- •Often described as efficient and fast service for walk-ins/appointments.
- •Some technicians are praised for their friendliness and quality of work.
- •Ability to accommodate last-minute appointments.
!Notes
- •Ensure consistent service and product quality to prevent issues like chipping polish or diluted products.
- •Reinforce professionalism among all staff, ensuring no personal phone use during client services.
- •Improve appointment management and reliability to avoid cancellations or no-shows.
- •Standardize high-quality, lasting results across all technicians and services.
Quality Metrics
⭐Customer Experience
Sumaiyah Rahman
2020-05-23I made a last minute appt for a full set and a pedi. They were time efficient and friendly. I had a good 1st time experience!
Kerri Stallings
2020-07-11NEVER again will I go to Pretty Nails in New Albany! NEVER!!! I’ve been going there for 10 years and with an inability to keep appointments and diluting polishes to the point my last pedicure with polish (July 1) started chipping off the day after (July 2) and continued to chip off while on vacation, I still wanted to give them another try. Even after their prices increased when they re-opened after the Coronavirus shut down and they charge you to use a credit/debit card. This morning when I went to get a polish change at no charge after returning home, they wouldn’t even let me finish why I was there.....just told me to call....when I was already there. I shouldn’t have to wait to have them fix what I already had an appointment for on July 1. Should’ve known when half their staff left to open another salon. The place continues to go down hill and has no sense of customer satisfaction.
Angela Peters
2019-06-26My Mom and I went today to get a pedi. Lena did mine. She did a great job, was friendly, and the only reason I didn't give less stars. The other girl, who was very young, talked on the phone the entire time she was with my mother. It was horrible. Didn't talk to her, look at her, or even acknowledge her until after she put her phone down to polish. She then continued to check messages between toes. I know way to much about her life. I do hope she enjoyed Storming Crab and Dark Pheonix with her friends. It had to be better than the boring chicken she had the night before....yes i learned this from her conversation. My mother was going to come back later this week to get her nails done, not now.
matt snead
2020-11-08I love it!! They are helpful,clean, and fast. Everyone is so friendly. I brought my mother in once ,a good while ago, and they still remember her and never fail to ask about her. -April
Ava Ash
2020-09-24Got my nails done on a Sunday and was already chipping the next day. By Thursday half of the gel polish is already off. Will not go again
❓Local Guide FAQ
What services does Pretty Nails LLC offer?
We offer a comprehensive range of nail services, including classic manicures, luxurious pedicures, full sets, fills, and durable gel polish applications tailored to your preferences.
How can I book an appointment at Pretty Nails LLC?
While we welcome walk-ins, we highly recommend calling us directly at (812) 944-8888 to schedule an appointment, especially if you have a specific technician preference or during peak hours. This helps us manage our schedule effectively.
What are your operating hours?
Our salon is open Monday to Friday from 10:00 AM – 7:30 PM, Saturday from 10:00 AM – 7:00 PM, and Sunday from 12:00 PM – 5:00 PM.
How does Pretty Nails LLC ensure cleanliness and hygiene?
We prioritize your health and safety by adhering to strict cleanliness and sanitization protocols. All tools are thoroughly disinfected, and our stations are meticulously cleaned between clients for your peace of mind.
What if my polish chips or gel lifts shortly after my appointment?
We strive for lasting results. If your regular polish chips within 2-3 days or gel polish lifts within 3-5 days of your service, please call us immediately. We will discuss a complimentary touch-up or resolution to ensure your satisfaction.
Are your staff friendly and professional?
Our team is dedicated to providing a friendly and welcoming experience. We encourage open communication and appreciate feedback to ensure every client receives professional, attentive service and a relaxing visit.
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Pretty Nails Salon & Spa LLC
4214 Charlestown Rd Suite #5, New Albany, IN 47150
Data provided by Google Maps
📍Location
2932 Grant Line Rd, New Albany, IN 47150
View on Google Maps→Quick Contact
Phone
(812) 944-8888
Rating
3.7 (20 reviews)
🕐Today's Hours
Monday: 10:00 AM – 7:30 PM
✓ Currently Open
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