Nail Studio BG

Nancy does a great job on my nails everytime! She takes her time and they always turn out so good.

Ann did such a good job on my nails! they were busy today but they always fit me in and go out of their way to make sure I am satisfied before I leave. Definitely recommend!

I could have done a better job at home. My manicure has bubbles in it and could have definitely used another coat of polish. They were super busy and it felt very rushed. I did not have an appointment, but I would have rather waited to get a quality manicure. The staff seemed nice, but my sister was with me and her tech literally just rushed her through. My sister, mom and I all ordered the same services and received different treatment. Just frustrating. I wouldn’t go back to this place.

i went here to get my nails fixed that was ruined by another nail salon. i think i had lily as a nail artist, and she worked miracles! i will definitely be coming here again! :)

This is my first time leaving a review, but my experience here was so horrid I want to warn others. My fiancé dropped me off to get my nails done for Valentine’s Day. I asked for a manicure but noticed they were extremely busy and didn’t want to take up too much of their time so asked for just a regular polish change instead. The woman looked me in the eye and agreed. Half way through she asked me to pay before finishing my nails. I was confused why I was being charged 25$ for a simple polish change but figured the prices may be higher than other places. I decided to let it go. The woman proceeded to give me the sloppiest and rushed paint job, I could have done better myself. She didn’t ask what shape I wanted or gave me time to pick out a color I liked. She clearly wanted me out of the place asap. I still was trying to be patient and understanding that it was a busy day for them. Afterward I was waiting for my nails to dry I was spoken to by an extremely rude young lady. She said “your nails won’t dry if you keep texting”, I smiled and said ok and not even a minute later she tells me to leave. I have never been treated so rudely by a worker before. I have worked customer service before and never would dare to give a customer such disrespect. I am not a confrontational person but after letting my fiancé know my experience he encouraged me to stand up for myself. I mustered up all my courage to explain my frustrations. I asked to see my receipt and was immediately talked down upon. They refused to accept their mistake and gaslit me saying I never changed my mind and said no manicure. The woman who tried to rush me out was the rudest though, while I was trying to have a private conversation with the nail tech that did my nails she butted in and raised her voice causing a scene. The entire store stared at me and I had never felt so humiliated. I had to ask my fiancé for help and they were a lot kinder to him but still only offered to give me back my tip. I left in tears and it ruined my day when it was supposed to be a fun outing for Valentine’s Day. It wasn’t just disrespectful, it felt like bullying. Here’s what 30$ got me. She didn’t even bother to clean up the nail polish on the sides so I had to do it myself. Absolutely horrified that anyone can be ok presenting this service. Disgusting and beyond disappointing. I would NEVER return here.