Pala Nails & spa

Sophia gave me an expert mani/pedi and relaxing massages. I came with my two daughters before a special occasion, and we feel ready to shine! Highly recommend for professional service in a clean and friendly setting.

Honestly the worst experience I’ve had in my life. I don’t ever write reviews or complain but this nail salon was horrible. I spent $220 on a pedicure and full set which I personally think that price is outrageous. I called ahead of time to make sure they do full sets with tip because this was going to be my engagement nails and the owner said they do. I go in, and she starts doing my nails completely different than how they usually should be done and she also cut multiple of my cuticles. After the set was done it looked like Walmart nails you glue on, I didn’t want to start anything because I had already spent over 3 hours in there. I just wanted to pay and leave and go. I go to pay and I tip $25, which is honestly a good amount knowing that the service I got was horrible. THE OWNER demanded I tip 20% because I had to, I was so shocked. I ended up tipping the $55 she demanded. When I leave, exactly 1 hour later 8 of the nails just POPPED OFF. I have never been so shocked in my life. I go back to the salon and the owner wasn’t there so I talk to her on the phone and requested she give me $100 back for the nails she charged because they all fell off. She started arguing with me saying she “warned” me ahead of time my nails would fall. Would I really be that stupid to pay $100 for nails for my ENGAGEMENT if I knew they would fall 1 hour later. She argued with me for so long stating she cant give me a full refund and can only give back $60 back. I thought it was crazy but I was so done with her disrespect and unprofessionalism. Mind you, she basically just gave me my tip back and still kept everything I payed for my nails…. I have never met someone so greedy before. The employees are good and I don’t blame this on them, it is fully that owners fault. I have a business as well and if this were to happen to our customers, we would do a full refund and in fact offer them something in return for their bad experience. Owner is a scammer and this will be my last time there.

I brought my girls and we had a fantastic experience. Everyone was professional and kind. The salon is very clean and efficient.

I called same day and was able to get an appointment right away. They were very kind and their salon was very calming and relaxed! Will definitely be back!!

I recently visited Pala and had an incredible experience! The salon was spotless, and the staff maintained excellent hygiene practices, which immediately put me at ease. My nail technician was friendly, professional, and highly skilled.. I went with a gel manicure, and my two daughters had nail tips. The attention to detail was impressive, and my nails still look fantastic even after two weeks. The staff truly made me feel pampered. Will definitely be back again! Rating: ⭐⭐⭐⭐⭐