The Nail Lounge - Gray

Went here Friday and got acrylics. Man was very rude, had no time for me whatsoever. I didn’t like the nails I ended up getting. They were very thick and lumpy. But I was willing to let it go. After he got done with my nails he told me to be careful because the black powder is brittle. I would NOT have gotten it if I knew it was going to be easy to chip. I paid $80 and my nails only lasted 2 days before one chipped off. You can see I haven’t trimmed it because my real nail is still there underneath. I called back to see what they could do about offering me a refund, he told me it sounded like my problem, and when I tried to reason with him he said if I “speak nicely to him, he will fix the one nail for free, if not it’s ten dollars.” He did not try to resolve my issue in any way and was incredibly unprofessional.

Tried this place for the 1st time today & won't be back. Was never offered any of the complimentaries listed on the menu, wasn't asked what kind of pedicure I wanted & didn't see the color palette until it was time to polish. On top of everything there was an elderly lady (assuming she worked there) that laughed when I asked questions. If I didn't NEED a pedicure I would have left. I try to only leave positive reviews but this wasn't a positive experience. The pedicure was decent the customer service was HORRIBLE!!!

My granddaughter wanted her nails done for father-daughter dance. She showed a picture of what she wanted, and was so happy with results.

Very nice everything brand new looking. Chairs brand new new owners very friendly. They offered drinks and very pleasant atmosphere. The lights are awesome look up lol they are though sooo beautiful. Very Clean good work give it a try you won’t be disappointed!!

Wonderful place. Love my nails and eye and lip wax. Very professional and relaxing place!