Le Reve Nails & Spa

I came in after having a not-so-great experience somewhere else, and Michelle completely saved my nails! She was so patient with me coming after work and hitting traffic on the way. She took her time to make sure everything was perfect. She really listened, got to know what I liked, and the nail design she picked turned out amazing. I’m so happy with how my nails look and will definitely be back!

This statement is based entirely on documented medical evidence, the timeline of events, and our firsthand experience. On October 28th, my wife received a manicure and pedicure at this establishment. Within days, she began suffering from severe peeling and skin breakdown on her feet. On November 4th, the symptoms worsened to the point where she needed medical care. A board-certified dermatologist diagnosed her with a fungal infection consistent with exposure during a pedicure service. The medical documentation explicitly links the infection to the service she received here. This situation alone is deeply troubling — but it was not the worst part. When we returned to the salon seeking a simple, respectful conversation, we were confronted by JOJO, who is apparently the person in charge of handling customer concerns. Her behavior was shocking, unprofessional, and completely unacceptable. Instead of listening, showing concern, apologizing, or demonstrating even basic human decency toward a client harmed in her business, JOJO immediately: • Jumped straight to talking about “lawsuits” • Claimed she had “won lawsuits before” • Tried to intimidate us • Attempted to deflect responsibility onto a contractor • Showed zero empathy for the medical harm my wife is dealing with • Spoke to us in a dismissive, defensive, and confrontational tone • Made us feel like we were the problem for asking about a health and safety issue Her behavior made it clear that protecting herself mattered more than protecting customers’ health. We did NOT go in there looking for a fight. We went in with evidence, with medical paperwork, and with respect. But the way JOJO handled this was deeply disturbing. She refunded the service — which, ironically, acknowledges that something was wrong — but refused a small, reasonable goodwill amount to help offset medical costs. Her reasoning? Because giving $200 would “make her look guilty.” That statement alone shows where her priorities truly lie. Let it be known: A refund does not erase a fungal infection. A refund does not erase pain. A refund does not erase disrespect. We are posting this review to ensure that the public is fully informed. Customers deserve to know how health issues are handled here — or, more accurately, how they are not handled. We are keeping every medical document, every receipt, every timeline, and every detail of our encounter with JOJO. We are prepared to escalate to: • The Florida Department of Business & Professional Regulation • State consumer protection agencies • Health and sanitation investigators • And legal counsel, if necessary We are not the first customers to experience issues — based on JOJO’s own statements — and unless something changes, we doubt we will be the last. To anyone reading this: Protect your health. Protect your feet. Protect your peace. There are plenty of salons that treat their customers with dignity and care. Unfortunately, in our experience, this was not one of them.

I have been going to Le Reve now for a year and they are hands down the best nail salon I've been to. The atmosphere is fantastic and calming, the staff are very attentive to your comfort, and the nail techs are all incredibly talented and creative. I'm personally very particular about my nail shape because I have small nail bed, and I've never had issues at Le Reve of my nails looking off center or bulky. They really pay attention to make your desired nail shape compliment your hands. I really have to give a shout out to Danny; my stilletos haven't looked this smooth before. He really takes care of your cuticles from beginning to end so they are perfect like the frame to a painting. He is incredibly talented and careful, and is open to any modifications you suggest to references you bring him to suit your personal taste. I also have to recommend Jason. Incredible nail tech! And I've brought him some crazy complicated designs and he just executes them better than I could have expected. If you're looking for a nail salon that is clean, comfortable, and full of talent I can't recommend this salon enough! Best nail salon in the area hands down!

I have been going to Le Reve since 2019. Such a relaxing experience every time I go. Super talented stylists, the salon is beautiful. Prepare to be pampered, and I love everyone's creativity. Jason is one of the best stylists!!

I’ve never been to a nail salon where they genuinely care so much about your experience as well as your vision for how you want your nails and they do everything they can to bring your vision to life. I drive pretty far every three weeks because I came once and now I’m hooked. Whether it be simple, colorful, or classy… Le Reve and all of their nail artists (that’s what they are… artists) are amazing. Jason is who I normally see and he is kind, pleasant, and is always willing to accommodate you and bring your vision to life, he also shapes my nails better than anyone ever has and let me tell you I am picky… but An and JoJo are amazing too. If you’re looking for an amazing nail salon where those that work there make you feel welcome and bring your nail visions to life, look no further. Le Reve is the best!