Camellia Nails Lounge

I visited today around 3:40p. While looking for nail colors I was greeted by a technician who asked what I was looking to get done, and if I had picked a color. I advised I needed a soak off and a full set put on. I also showed him the color I wanted, he spoke it back to me, grabbed the polish, and I was guided back to his station. Note; the color I chose was 29 out of the pastel color book sitting on top of the polishes. This is a matte blue color. We both noted it was matte. Fast forward, the technician was anything but gentle during his drilling off of my nails. Where he caught my skin MULTIPLE times with the drill head. Where I pulled back and said ow. There was no apology at any point. He would grab my hand and continue and stated I just needed to relax. This was familiar sounding to me as a few weeks back, my friend and I had come to get our nails done and she received the same notable experience from the same technician. He soaked my nails per the process, and when removing some of the foil I noted that my skin was burning due to one of the open nicks on my cuticle from him, he just continued to drill the remaining nail off and move on. Fast forward, when putting the top coat on, he did not in fact use the matte I had noted before we started. At the point I realized this, my first hand was coming out of the dryer, and I was not about to ask him to use his drill again to fix the color. This experience was by far the worst I have ever had at a salon. There’s chunks of acrylic left under my nails, the color is not what I asked for. And I have multiple marks on my cuticles from a careless file job. Absolutely unacceptable.

Staff are very nice and patient. Very knowledgeable about their work and will offer tips for you care for your nails. Will go back for more services. Thank you!

I cheated on my nail salon today out of location convenience. I wanted to love it here because they’re owned by Orchid, but that just wasn’t the case. When I arrive the technician complimented my nails and asked where they were done because they were so nice. My nails are now ‘okay’ for 2 weeks, but I don’t love them. Some are crooked, I had to repeatedly tell her the shape wasn’t right, there is loads of dust in the polish leaving me without a smooth finish, and they charged me $10 extra for the length of my nails. I read the signs and communicated what I didn’t like, but ultimately left dissatisfied.

I've been here a few times now and it's hit or miss. It's been quite some time since I had a pedicure and was hoping to get a thorough service but it was rushed and rough. The skin on my nail bed was cut on both toes and is quite sore. Not sure I'll be back, especially for the cost.

Rona always does a wonderful job and I love talking with her every time I come! She’s a sweetheart! Jerry helped me some today too and he also did a great job!