Angel Tips Nail Spa

0/5 stars. Horrible horrible horrible. Overpriced for poor art. They prioritze walk ins over BOOKED APPTS from their loyal customers. This was $80 and they wouldn’t let me leave unless I tipped. After tax and $90 later….

I got my nails done with Peter and the result was terrible. Many nails were not filled properly, I had to ask for a third coat of nail polish cause it was so ugly. I asked for an acrylic refill and he did gel which was conveniently more expensive, he did not fix my cuticles, he left the rest of the gel polish on the sides, and did not properly paint it. I had to ask him multiple times to come back to the previous nail to fix it. My nails were already shaped and he found a way to mess this up too. Now they are all uneven, poorly colored, and with not have enough filling. Plus all the extra stuff that he decided to charge me without letting me know. I am really disappointed.

Waited 3 hrs to get my nails done, and left not getting what I asked for. Each time I told the nail tech what I wanted him do, he added $5 or $10 more to the service. I wanted ombré nails and would have appreciated the tech telling me that he didn’t know how to do them. Instead he did what he wanted and at the end he told me he don’t know how to do it. Poor customer service. This was what he charged me for.

I am NEVER one to go and complain about a business. Especially being a small business owner myself. But this is absolutely unacceptable. I call Angel Tips in Derby and ask for a soak off to take my acrylics off, he says to come in. I get there and he cuts down my nails as your normally would before a soak off. Then he proceeds to take nail clippers and rip up my acrylics, literally ripping off my skin. I was in so much pain. I asked him, are you able to soak them off & he tells me “it’ll take too long”.. ARE YOU KIDDING ME? Then says “well nobody can take care of you”. You are not supposed to rip off nails as it damages them EVEN MORE than mine already are. I said well you’re hurting me, and he says “I’ll try not to” then continued to rip up my nails. I got up and said forget it and walked out. I had to go to Sally’s and spend WAY too much money than I should’ve had to because he was too lazy to do his job. Now I have to try to do this at home. Thankful for the girls at Sally’s who helped me pick out some things to help my nails after he ruined them. So unbelievably upset. DO NOT GO TO ANGEL TIPS!

Anna is awesome very very talented lady, that is for sure. They are friendly and respectful, and everyone is very courteous to all customers, knowing most of us by first names which is rare now a days. I will definitely be going back for a long time with Angel Nails