✨ Featured Salon

Vicki Nail

β˜…4.1(48)
Open Now
πŸ“Derby, Connecticut
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✨Welcome to Vicki Nail: Your Premier Nail Salon in Derby, CT

Welcome to Vicki Nail, your convenient destination for exceptional nail care right here in Derby, Connecticut. Nestled in a prime location, our salon is committed to providing a sanctuary where clients can unwind and revitalize their hands and feet. We pride ourselves on creating a welcoming atmosphere where quality service and client satisfaction are at the forefront of every visit, ensuring a delightful escape from the everyday hustle.

At Vicki Nail, we offer a comprehensive range of services designed to pamper and perfect your nails. Our specialties include meticulous gel manicures, acclaimed by our clients for their fantastic finish and lasting quality. Whether you're seeking a classic manicure, a durable gel set, or a refreshing pedicure, our skilled technicians approach each service with precision and an attentive eye for detail. We are dedicated to maintaining a professional, relaxing environment where high standards of care meet your unique style preferences.

We believe every visit to Vicki Nail should be a truly pleasant experience. From the moment you step through our doors, our aim is to listen to your visions for your nails and deliver results that exceed your expectations. Our commitment to client satisfaction means you can anticipate personalized attention, expert craftsmanship, and a serene ambiance, making us a go-to spot for beautiful nails in Derby.

272 words analysis Verified Insights

πŸ•Opening Hours

Open Now

Today (Thursday)

10:00β€―AM – 6:00β€―PM

Monday10:00β€―AM – 6:00β€―PM
Tuesday10:00β€―AM – 6:00β€―PM
Wednesday10:00β€―AM – 6:00β€―PM
Thursday10:00β€―AM – 6:00β€―PM
Friday10:00β€―AM – 6:00β€―PM
Saturday10:00β€―AM – 6:00β€―PM
SundayClosed

πŸ“ŠAI Review Insights

These insights are based on five featured Google reviews for Vicki Nail, which present a highly polarized view of the salon experience. While positive reviews highlight excellent service and atmosphere, negative feedback points to significant issues with initial customer interaction and parking.

Sentimentnegative
ConfidenceHigh (AI Verified)

βœ“Strengths

  • β€’High-quality gel manicures and overall nail services.
  • β€’Relaxing and pleasant salon atmosphere (for those who have a full service).
  • β€’Attentive and friendly staff *during service* (according to positive reviews).
  • β€’Good value and competitive prices for services.

!Notes

  • β€’Address parking policy communication clearly and politely to avoid customer conflict.
  • β€’Improve initial customer welcome and interaction, particularly regarding parking and first impressions.
  • β€’Ensure consistent staff professionalism and customer service, especially when customers are expressing their needs for specific services (e.g., new sets vs. refills).

Quality Metrics

Cleanliness3/5
Service Quality3.5/5
Value4/5
Staff Friendliness2/5
Expertise4.5/5
Wait Times3/5
Atmosphere4.5/5

⭐Customer Experience

Rating4.1 / 5
Reviews48
πŸ‘€

Ray

2025-06-27
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I was looking forward to checking this place out while my boyfriend got his haircut next door. We often run errands together, and I thought it’d be a perfect time to stop in. Right after we parked, a woman came out and started raising her voice, telling us the lot was for customers only. I explained I was planning to come in, and her tone shifted but after being berated like that, I no longer felt comfortable. She needs to stop yelling at people without even knowing their intentions. It completely ruined the experience, and I took my business elsewhere.

πŸ‘€

Carmarie Flores

2022-06-15
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Once you walk in its empty. I should of known from the start it would be a bad experience. I walked in looking to get my old nails taken off and a new set put on. Lynn seemed bothered and suggested just a refill. Since I had permanent French and wanted something more vibrant for the summer I suggested I would really like them off. She finally agreed and then added I should do my feet. I said ok why not. Once I was sat on the chair the girls asks what color would I like from pallet. I chose two colors. One aqua with glitter and one without. Lynn got upset with me and told me that's too much. I was asking for too much. Finally says OK after ranting on a bit without me even saying a word. Then gets upset to find out I have gel on my French toes. Sends over another employee to take the gel off and that employee tells me if I really want glitter on my big toe nail she will have to charge me extra because the nail polish they have is dried out and it will take her time to water it down. I told her no thanks I don't need the glitter put them all the same aqua color and I will do my nails somewhere else. Really bad experience to feel like you're asking a lot from someone when thats literally their job. I will never go here again.

πŸ‘€

Elzbieta

2025-06-22
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Wonderful salon. Very relaxing and the two women do fantastic work on gel manicures. Thank you.

πŸ‘€

Jenna Hensley

2025-04-05
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I have always had amazing experiences at this salon, the atmosphere is nice, the staff is very friendly and attentive to what my visions are for my nails, provide great services for great prices. Highly recommend!

πŸ‘€

Elizabeth Tarantino

2023-07-26
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Went to drop my kids off for hair cut and was going to have my nails done but a rude lady came out and told me I couldn't park and made a big stink then procedded to stare me down till I left. She then came out stared me down as she moved her car to the spot I was in .. don't go to this place they aren't even 1 star they are terrible and by the looks of the reviews they suck at there job.

❓Local Guide FAQ

What nail services does Vicki Nail offer?

Vicki Nail offers a comprehensive range of nail services including manicures, pedicures, gel manicures, new nail sets, and refills. Our skilled technicians are adept at various techniques to achieve your desired look, from classic styles to more vibrant designs.

How can I book an appointment at Vicki Nail?

While we welcome walk-ins, we recommend calling us at (203) 736-2036 during business hours to schedule an appointment. This helps us ensure minimal wait times and allows us to provide you with dedicated, personalized service.

What is the pricing like for services at Vicki Nail?

We are committed to offering high-quality nail services at competitive and great prices. For specific pricing details on the service you're interested in, please contact us directly by phone or visit us in person.

How does Vicki Nail ensure a clean and hygienic environment?

At Vicki Nail, client safety and hygiene are paramount. We adhere to strict sanitation protocols, including sterilizing tools after each use and maintaining a meticulously clean workspace to provide a safe, comfortable, and worry-free experience for all our guests.

What should I know about parking when visiting Vicki Nail?

Our salon provides customer-only parking. We kindly ask that you utilize the designated parking spaces if you are a client receiving services at Vicki Nail. This policy helps ensure adequate parking availability for all our valued customers.

Does Vicki Nail have any specialties?

Yes, Vicki Nail is particularly praised for our fantastic gel manicures. Our skilled technicians excel at creating durable, beautiful gel sets, and are attentive to your vision for vibrant and lasting nail designs that stand out.

Data provided by Google Maps

πŸ“Location

117 New Haven Ave #3, Derby, CT 06418

View on Google Maps→

Quick Contact

πŸ“ž

Phone

(203) 736-2036

⭐

Rating

4.1 (48 reviews)

πŸ•Today's Hours

Monday: 10:00β€―AM – 6:00β€―PM

βœ“ Currently Open

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