Top Nail & Tanning Salon
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β¨Welcome to Top Nail & Tanning Salon in Greenville, Alabama
Nestled in the heart of Greenville, Alabama, Top Nail & Tanning Salon is dedicated to being your local destination for exceptional nail care and tanning services. We understand the importance of convenience and quality for our community members, striving to provide a welcoming retreat where you can relax and refresh. While we are continuously working to enhance every aspect of our client experience, our commitment remains to serve the Greenville area with accessible beauty services that meet your everyday needs.
At Top Nail & Tanning Salon, we offer a comprehensive range of services designed to pamper and perfect. From classic manicures and pedicures to specialized treatments, our goal is to use quality products and skilled techniques to ensure your nails look and feel their best. Our tanning services provide a convenient option for achieving a radiant glow. We are dedicated to maintaining a professional environment where attention to detail in service and client well-being are paramount, aiming for an atmosphere that is both comfortable and conducive to relaxation.
Your satisfaction is at the forefront of our mission. When you visit Top Nail & Tanning Salon, you can expect a focused approach to your beauty needs, with staff committed to providing diligent service. We continuously listen to feedback and strive to improve, ensuring every visit is a step towards a more enjoyable and fulfilling experience. We look forward to welcoming you and earning your trust as your preferred local salon.
279 words analysis Verified Insights
πOpening Hours
Open NowToday (Thursday)
9:00β―AMβββ6:30β―PM
πAI Review Insights
These insights are based on five featured Google reviews for Top Nail & Tanning Salon. The feedback highlights significant concerns across multiple areas, indicating a need for substantial operational and customer service improvements.
βStrengths
- β’One isolated mention of 'cordial' customer service from a single reviewer.
!Notes
- β’Implement rigorous cleanliness and sanitization protocols, ensuring all tools are properly disinfected and disposable items (like sponges) are used.
- β’Provide comprehensive staff training on non-discrimination, customer service, and professional etiquette.
- β’Overhaul appointment and walk-in management systems to minimize wait times and ensure fair service for all clients.
- β’Standardize service delivery to ensure all advertised treatments (e.g., exfoliation in deluxe pedicures) are consistently provided.
Quality Metrics
βCustomer Experience
Tonya Bozeman
2025-05-22I was concerned about the cleanliness and sanitization of the used foot scrubbers/sponges. Other salons have disposable sponges. Not my idea of a pedicure with a few rubs on the leg and part of the feet after the toe nail polish was applied. The best part was the customer service. They were cordial.
Dainisia Parks
2025-06-14I came into this nail salon on today at 1130am and when I arrived it was only one black lady in front of me and following a white lady then another white lady and two other black customers and this salon made it their business to skip over all of us blacks and greeted the whites as they walked in and nothing to the black faces we just signed in while they looked down and had the audacity to service every white customer as if our black dollars didnβt matter so I encourage every black customer that is looking at reviews before frequenting this establishment to not spend your hard earned money with them go town town or find a sister to do your nails and I never waste time to write reviews but this establishment needs to not get our business and we need to stand on business show them how much they need us for real because itβs more blacks who shop with them then white for us to be looked over and disrespected so hard in our face shut this business down.
Pamela Bowman
2024-08-09I arrived at 9:30 and did not get out until 1:30. I wanted a deluxe pedi and no exfoliating was done. I know this is pedi however now the rest if the story. I was seated for my mani and the 2 technicians out of 5 had customers the 1 tech ended up taking 2 other customers and both times said the other tech would be done in a minute. Well one hour later and listening to an argument withe the customer because she could not do what the customer wanted to her nails (marbling). After 30 minutes of them back and forth the customer finally consented to finish. Finally I was getting my nails done. I did request a simple LA put on the ring finger of each hand. Again they could not fulfill my request. I went to this nail salon since it opened however I don't think I will return after this adventure. Top nails can only do gel nails so don't ask for anything special.
Taylor James
2024-05-24Do not stop here on your way to the beach. Wait until you get there or do it before home. Poor hygiene. The tools were not properly sanitized. The person who painted my toes did not even change gloves after the last person, I had to ask and at that point she had already went to touch my foot. Iβm not sure what the sanitary regulations are in this state but where I am from they would be shut down. Even something like using one big jar of monimer over and over and dipping repeatedly does not happen where I am from, they squeeze an appropriate amount into a small cup and get more as needed, I watched them dip and use shared containers on multiple people. I should have left as soon as I saw the sign out front but had hoped for a hidden gem. It is not. If youβre local I promise this place js not the norm. The people are friendly but that is not worth the potential fungus you may get.
Brittany Karlek
2024-07-18Called them. Asked if we could make an appointment. They told us it would be better if we didnβt. Then after three hours of waiting, a woman who MISSED her appointment (20 minutes late) comes in and they let her go in front of me! Horrible to do your customers like this. We wouldβve made an appointment had we known we could miss it and still come and go before others who have been waiting forever!!!!
βLocal Guide FAQ
What services does Top Nail & Tanning Salon offer?
Top Nail & Tanning Salon offers a range of nail care services including classic manicures and pedicures, as well as tanning services. For specific treatments or specialties, please contact us directly.
What are your policies regarding salon cleanliness and hygiene?
We are committed to maintaining a clean and hygienic environment for all our clients. We adhere to industry best practices for tool sterilization and sanitization, and are always working to improve our procedures, including the use of disposable items where appropriate, to ensure your safety and comfort.
How can I book an appointment, and do you accept walk-ins?
While we strive to accommodate walk-ins, scheduling an appointment by calling us at (334) 382-1932 is highly recommended to minimize wait times and ensure you receive your desired service promptly. We are actively refining our booking and queue management system.
How long should I expect to wait for services?
We are dedicated to improving our service efficiency. While wait times can vary based on demand, we recommend booking an appointment. We aim to keep clients informed of potential waits and appreciate your patience as we work to serve everyone efficiently.
What steps do you take to ensure a fair and respectful experience for all customers?
Top Nail & Tanning Salon is committed to providing a welcoming and equitable environment for every client. We have a strict policy against discrimination and are reinforcing staff training to ensure fair treatment, professional courtesy, and respect for all individuals.
Do you offer 'deluxe' or specialized pedicure/manicure options, and what do they include?
Yes, we offer various pedicure and manicure options, including 'deluxe' services. These typically include additional steps like extended massage, specific treatments, or masks. We are reviewing our service menus to ensure all components of our specialized services are clearly communicated and consistently delivered to meet client expectations.
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Data provided by Google Maps
πLocation
142 Butler Sq, Greenville, AL 36037
View on Google MapsβQuick Contact
Phone
(334) 382-1932
Rating
3.9 (86 reviews)
πToday's Hours
Monday: 9:00β―AMβββ6:30β―PM
β Currently Open
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