Better Nails

This was mine and my mom's first time in this nail salon. We absolutely LOVED it!! I appreciated how detail oriented they were when trimming and pushing back the cuticles. I had gotten the pedicure that was $77 and it was so relaxing and just so amazing in every way possible, not to mention it smelt wonderful! I could have fallen asleep in their ridiculously comfy chairs as well. We will for sure be going back, 5+ stars!

Phenomenal service! The owners are so thoughtful and talented too. I appreciated how they have all the new trending options too. I got pink jelly and I love em!

The owner is very kind and did a fantastic job. The establishment is very clean and neat, plus the massage chairs are fabulous. I highly recommend you visit!

I came in as a first time client to this salon to have a fill done on my acrylic nail extensions. I was told by the female technician that she is unable to do a fill because the previous salon had applied the acrylic too thick and that a whole new set would be necessary. Although I was reluctant to remove acrylics that were only about a month old and start over, I agreed since I didn't like the fake look of the thick nails and wanted that fixed. The technician took around an hour removing the nails and another hour applying a new set. I was running behind my schedule by the time she finished and was rushing out the door, I briefly glanced over my finished nails, paid, and left. Once I got home and washed my hands, in the process washing off cuticle oil, I realized nothing had been done to push back or trim my cuticles and I had unsightly overgrown cuticles/hang nails. I couldn't believe she would have just completely ignored such an important aspect of nail prep. So I went ahead a pushed them back and trimmed them myself. This however resulted in a big gap between my nail bed and the acrylic that looks like a couple weeks of growth! I took before and after pics and contacted the salon, the woman who helped me said to come back and she would fix the problem. I couldn't come back for a week since I was heading out of town that night, so we agreed I would come back a week from the original appointment. I called before going in as we had discussed to make sure she remembered me and would still take care of fixing the problem, I was told by a male coworker to come on in. I drove all the way from Nooksack area and when I got there the technician who had done my nails told me she wouldn't fix them without further charges and offered to do a fill with same color for $35 which she claimed was $15 off normal price. I told her I didn't think it was fair for me to have to pay for additional services that wouldn't be necessary if she had done my nails correctly to begin with. She blamed me for the cuticles not being addressed and that I messed her work up by pushing/trimming them back myself. She was rude, acted like she couldn't care less about my business and satisfaction, and she told me to go somewhere else. I left agreeing with her that's what I would be doing. *** Reading through the negative reviews the cuticle issue has been a problem for others who have complained about it as well. (1st 2 pics are before I fixed the cuticles and the following 2 are after I trimmed them)

* 3 week update* because my toenails were cut crooked and the ingrown side 'skin' wasnt trimmed properly on my toes- I started developing an ingrown toe nail on my left big toe. I added a photo of the piece i trimmed myself since I knew if i waited it was going to be more painful. I also added a photo of my crooked toe nail so you can see how it looks after 3 weeks. My nail health still hasnt recovered! - after initial experience i did go back 2 days later. The owner Tom was rude but he did completely redo my manicure/pedi (as far as cuticle and nail prep). But since I waited 2 days for it to be fixed..I did ask for a partial refund. He refused unless I gave up getting my nails painted... So I got 10$ back and he joked that I should change my review! I WILL NOT! If your not getting acrylics from Tom- i suggest you go elsewhere. Poorly trained workers here- store wasnt busy and service was terrible, condescending behavior when I wasnt the one who messed up. -------- Came in for a dip removal and basic mani & pedicure with gel removal. I called ahead and there was no wait time. Honestly, I wouldn't recommend anyone coming to this salon. She left my old polish all over my toes! My hands are a mess: they didnt cut my cuticles on my hands fully (theres chunks of uneven all over), leftover dip polish on the edges and under my nails, and when my cuticle tore because of filing- she didnt trim it to fix it. I actually just paid and left- didnt let them paint because of how the service was going. I also didn't say anything because I was tired and wanted to leave. 70$ for service. I didnt notice all the issues right away besides the cuticles. Regardless I did ask her to fix it during my appt and she didnt. Posted photos. Beware!!!