✨ Featured Salon

New Nails

4.5(459)
Closed
📍Chester, Virginia
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Welcome to New Nails, Chester's Premier Nail Salon

Welcome to New Nails, Chester's premier destination for exceptional nail care, conveniently located in the heart of Virginia. Our salon has cultivated a distinguished reputation for delivering stunning results and a truly pampering experience. Boasting a robust 4.5-star rating from hundreds of satisfied clients, we are celebrated by our community for our unwavering commitment to artistry, impeccable hygiene, and dedicated client satisfaction, making us a trusted choice for all your nail needs.

At New Nails, we offer a comprehensive menu of services designed to cater to every preference, from rejuvenating pedicures with various options to precise nail fills, vibrant gel polish, intricate designs, and flawless dip powder applications. Our highly skilled technicians, like Audrey, are renowned for their kind, gentle, and incredibly detail-oriented approach, ensuring every client receives personalized care. We pride ourselves on maintaining an impeccably clean and professional environment, complemented by our recently remodeled interior and welcoming atmosphere, as consistently praised by our patrons.

We believe every visit should be a delightful escape. From the moment you step through our doors, you can expect a warm welcome, attentive service, and a team dedicated to understanding your desires. Our goal is to ensure you leave feeling beautiful, confident, and completely satisfied with your New Nails experience, eager to return for your next pampering session.

285 words analysis Verfied Insights

🕐Opening Hours

Closed

Today (Tuesday)

9:30 AM – 7:30 PM

Monday9:30 AM – 7:30 PM
Tuesday9:30 AM – 7:30 PM
Wednesday9:30 AM – 7:30 PM
Thursday9:30 AM – 7:30 PM
Friday9:30 AM – 7:30 PM
Saturday9:30 AM – 7:30 PM
Sunday11:30 AM – 5:30 PM

📊AI Review Insights

These insights are derived from Google's featured reviews for New Nails, reflecting a diverse range of customer experiences and highlighting key aspects of the salon's operations. The overall sentiment is overwhelmingly positive, tempered by a few specific concerns.

Sentimentpositive
ConfidenceHigh (AI Verified)

Strengths

  • Exceptional nail artistry and attention to detail, often exceeding client expectations for custom designs.
  • Highly friendly, kind, gentle, and welcoming staff, contributing to a positive experience.
  • Pleasant and recently remodeled salon atmosphere.
  • Efficiency in seating customers, minimizing wait times.

!Notes

  • Ensure consistent application technique for all services, particularly for treatments like dip powder, and actively listen to client preferences throughout the service.
  • Improve communication channels to fully understand client desires and answer questions, especially where potential language barriers might exist.

Quality Metrics

Service Quality4/5
Staff Friendliness5/5
Expertise4/5
Wait Times4/5
Atmosphere5/5
Cleanliness4/5
Value3/5

Customer Experience

Rating4.5 / 5
Reviews473
👤

Kum Munson

2025-07-19

I took my daughter to get her nails done for the first time and she showed them a pic of what she wanted and it looks exactly the same … actually better! She’s so happy! And the lady who did my pedicure was so sweet! She did an amazing job! Thank you! Will definitely be coming back!!!

👤

Rogue S

2025-09-25

I got my nails done by Audrey, and I am so happy with with my results. I got a nail fill with gel polish and 2 designs. She was kind, gentle, welcoming and incredibly detail oriented. I highly recommended her to anyone who is looking for an amazing nail tech.

👤

Wendi Oriente

2025-10-02

Absolutely love my nails. I have never ever gotten fake nails because I work with my hands a lot. Brand new experience for me. I just wish I could’ve asked more questions but because of maybe a language barrier in the mask on his face I didn’t think it was worth asking questions. I would’ve liked to ask like what are the different types of fake nails? when do I come back to get them taken care of? What should I avoid doing to ruin my new nails?

👤

July C

2025-07-01

Extremely Disappointed – Never Again I’ve been getting my nails done for years, and I’ve never had an experience quite like this. From the start, I expressed concern about how thick the dip powder was being applied. I kept politely asking for a thinner look, but the technician didn’t seem to want to listen. I asked for a coffin shape and walked out with bulky, blocky rectangles. The dip was heavy, uneven, and looked nothing like what I requested. It was frustrating trying to communicate what I wanted while being ignored the entire time. Eventually, I asked how much it would be without polish, hoping to just end the service. She said $40, then roughly buffed and scratched my nails before walking away without another word. Out of respect (I noticed she was pregnant), I kept my composure, paid, got my receipt, and left. But this was absolutely not okay. I’ve never felt so disregarded or disappointed after a nail appointment. I will not be returning. Response. Yes. You were talking about me and my nails. Yes. I have worked in a nail shop. Yes. You knew I kept asking for thinner nails from the BLOCK OF ACRYLIC you layered on my nail, so you HAD to ask and I kept telling you thinner. And because of your attitude, I told you to stop, very politely and said “no, thank you” to the polish. Please be mindful of what you speak, you never know who can understand.

👤

Breanns Yates

2025-08-16

I love it here. I love the remodeling they’ve done. Very nice staff and they try to get you seated ASAP. Love the different pedicures options they have. The staff is amazingggg love everyone who has attended me.

Local Guide FAQ

What services does New Nails offer?

New Nails offers a comprehensive range of services including classic and deluxe pedicures, manicures, nail fills, vibrant gel polish applications, intricate custom nail designs, and various enhancements like dip powder. We cater to both natural nails and extensions.

How can I book an appointment at New Nails?

You can easily book an appointment by calling us directly at (804) 751-0444 during business hours or by visiting our website at https://newnailschester.com/. Walk-ins are also warmly welcome, and our staff strives to seat you as quickly as possible.

What are New Nails' operating hours?

We are open Monday to Saturday from 9:30 AM to 7:30 PM, and on Sundays from 11:30 AM to 5:30 PM, offering flexible hours to accommodate your busy schedule.

How does New Nails ensure cleanliness and hygiene?

We prioritize the health and safety of our clients. Our salon adheres to strict hygiene protocols, including the thorough cleaning and sanitization of all tools and stations after each use, ensuring a pristine and safe environment for every service.

Do you offer custom nail designs and can you match pictures?

Absolutely! Our skilled technicians excel at bringing your vision to life. Whether you have a specific picture or a unique idea, we specialize in intricate and personalized nail designs to match your style and exceed expectations.

What should I expect regarding wait times if I walk in?

While we always recommend booking an appointment to minimize waiting, walk-ins are welcome. Our dedicated team works efficiently to get clients seated as quickly as possible, and we appreciate your patience during busy periods.

📚 Design Collections

Explore curated collections of nail art designs. Perfect for special occasions and themed looks at New Nails.

👰

Bridal Collection

Elegant designs perfect for your special day

Beautiful Photo-real Salon Wedding Nails
Gorgeous Photo-real Salon Wedding Nails
Stunning Photo-real Salon Wedding Nails
Sophisticated Photo-real Salon Wedding Nails
View Full Collection →
🎉

Holiday Collection

Festive designs for every celebration

Beautiful Photo-real Salon Holiday Nails
Beautiful Photo-real Salon Holiday Nails
Gorgeous Photo-real Salon Holiday Nails
Gorgeous Photo-real Salon Holiday Nails
View Full Collection →

🎨 Color Palette Recommendations

Discover stunning color combinations perfect for your next manicure at New Nails. Each palette showcases designs that work beautifully together.

❤️

Red

4 designs available

Red nail art design
Red nail art design
Red nail art design
Red nail art design
Explore Red Designs →

Gold

4 designs available

Gold nail art design
Gold nail art design
Gold nail art design
Gold nail art design
Explore Gold Designs →
💗

Pink

4 designs available

Pink nail art design
Pink nail art design
Pink nail art design
Pink nail art design
Explore Pink Designs →

✨ Specialty Techniques

Discover professional nail art techniques mastered by the talented artists at New Nails. Each technique showcases the skill and artistry available at our salon.

💅

French

Easy

Classic and timeless French manicure style

4 designs available

French nail art design
French nail art design
French nail art design
French nail art design
Explore French

Glitter

Easy

Sparkly and glamorous designs

4 designs available

Glitter nail art design
Glitter nail art design
Glitter nail art design
Glitter nail art design
Explore Glitter
🔮

Chrome

Medium

Metallic finish with mirror-like shine

4 designs available

Chrome nail art design
Chrome nail art design
Chrome nail art design
Chrome nail art design
Explore Chrome
❄️

Trending Winter Nail Designs

Discover the hottest nail art trends for winter 2026. The talented team at New Nails stays up-to-date with seasonal styles to keep your nails on-trend.

Holiday Glitter Nails

Sparkly gold and silver accents perfect for festive celebrations

❄️

Snowflake Designs

Delicate white snowflakes on icy blue or deep navy bases

💎

Deep Red & Gold

Rich burgundy and metallic gold for elegant winter looks

🧶

Cozy Sweater Patterns

Knit-inspired textures and cable patterns for warmth

🌨️

Frosted Tips

Icy white or silver tips with a matte finish

Ready for a Winter Makeover?

Book your appointment and ask about our seasonal specials!

View Winter Designs
💪

Nail Health 101

Expert advice from the professionals at New Nails

  • Take biotin supplements to strengthen nails and promote growth
  • Keep nails trimmed and filed to prevent breakage and snagging
  • Moisturize cuticles daily with vitamin E or cuticle oil
  • Schedule regular appointments at New Nails to maintain healthy nail growth
  • Stay hydrated and eat a balanced diet rich in protein and vitamins

💎 Pro Tip: The experts at New Nails can assess your nail health and recommend personalized strengthening treatments!

🏷️ Explore Nail Art by Tags

Browse our gallery by colors, techniques, occasions, and styles. Show these ideas to the artists at New Nails!

Data provided by Google Maps

📍Location

11984 Iron Bridge Plaza, Chester, VA 23831

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Quick Contact

🕐Today's Hours

Monday: 9:30 AM – 7:30 PM

✗ Currently Closed

🏪

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