The Spa at RiverStone
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โจWelcome to The Spa at RiverStone: Your Serene Retreat in Gatlinburg
Nestled in the heart of scenic Gatlinburg, Tennessee, The Spa at RiverStone offers an unparalleled sanctuary for relaxation and rejuvenation. Boasting an exceptional 4.9-star rating from hundreds of satisfied guests, our spa has established a stellar reputation as a premier destination for those seeking tranquility and expert care. We pride ourselves on creating an inviting atmosphere where every visit transcends a simple appointment, transforming into a cherished escape from the everyday.
Our comprehensive menu of services is meticulously designed to cater to your every need. Indulge in our signature massages, expertly delivered by skilled therapists like Michelle, Jesse, and Karen, who are celebrated for their attentive approach and ability to address individual concerns. Experience transformative facials, including options utilizing organic products perfect for sensitive skin, leaving your complexion radiant and smooth. Our commitment to excellence extends to every detail, from the pristine cleanliness of our facilities to the warm professionalism of our team, ensuring an exceptional experience that guests consistently praise.
At The Spa at RiverStone, your comfort and satisfaction are our utmost priorities. From the moment you step through our doors, youโll be greeted with genuine warmth and attentive service, ensuring you feel completely at ease. Our dedicated professionals go above and beyond, providing thorough explanations, checking in on your comfort, and guaranteeing that you receive the full, undivided attention you deserve. Prepare to leave feeling refreshed, revitalized, and utterly pampered.
288 words analysis Verfied Insights
๐Opening Hours
ClosedToday (Tuesday)
9:00โฏAMโโโ7:00โฏPM
๐ Services & Pricing
๐AI Review Insights
Analysis of the featured Google reviews for The Spa at RiverStone reveals overwhelmingly positive customer experiences. Guests consistently praise the highly professional and friendly staff, the relaxing atmosphere, and the quality of treatments.
โStrengths
- โขExceptional staff friendliness and professionalism, with therapists often described as 'the best'.
- โขHighly relaxing and inviting spa atmosphere.
- โขEffective and high-quality treatments, including the use of organic products for sensitive skin.
- โขCommitment to ensuring clients receive full treatment time, even if there's a slight delay.
!Notes
- โขWhile generally excellent, one review mentioned a preference for firmer massage pressure, indicating a need to confirm client pressure preferences at the start of treatments.
- โขOccasional minor delays in starting appointments (though full time is always honored).
Quality Metrics
โญCustomer Experience
Dr. Carol Williams Jackson MD
2025-06-24Jana was my aesthetician. EXCELLENT 10/10. She made me feel so comfortable immediately, very professional, friendly, pleasant, communicated every step of both treatments and explained what was getting done , why and what was being used. Checked in on my every step of the way. Above & beyond type of customer service. Beautiful Spa. I was impressed honestly. I was visiting from Miami,FL and my husband, Conner made the appointment for me. Honestly, I was hesitant about coming here for spa services being black & an immigrant. However the girl at opposite side of spa was very welcoming and the front desk girl was nice. I was the customer that was only person of color at the time. They have amenities you can use before and after the treatments (Calming room, Relaxation room, Sauna). I went Friday afternoon and it was not packed thankfully. I used them all. A locker room- very clean given robe, slippers and towel. I did the Body Treatment(which was organic scrub with apricot oil) in the Float Spa. OMG the float spa was incredible, that was my favorite part( it feels weightless, but not too enclosed, i spent 30 minutes in it and i was falling asleep). Itโs indescribable.I would go back just for that Float Spa. Then i showered off the scrub and did the facial I did the Spa Signature Facial- which was really a bunch of different masks and serums on my face, she used the machine at 1 point, massaged my neck,shoulders,scalp,calf and feet. No manual extractions. Relaxing. The products they use smell SOOOOO GOOD. They have hair products in the womenโs bathroom after you wash your hair, hair tools (Blowdryer, flat iron, curling iron, Moroccan brand hair products to style yourself). Spent 3.5 hours there total & had two treatments with JANA: $280 total with the 20% GCT mandatory included. I would not get that at any real SPA ever in Miami. Highly recommend! I would come back and get even more treatments and spend longer lol. I felt totally relaxed and at ease. Jana is an asset to that company.
Hel La
2025-12-02Absolutely recommended! It was wonderful, relaxing and effective on my skin. It hasn't felt that smooth in years. I'm sensitive to smells and the all organic products were great, no issues, no headaches. My treatment started a little late, but it also finished late - I got my full time. The little massage elements for neck, arms and hands complemented the facial treatment perfectly. Thank you so very much!
Courtney Stearns
2024-10-13I went in for their signature massage. My massage therapist was so sweet! The massage itself I wish had been firmer- it was a very light touch. But I absolutely loved all the things it included. The warm weight pack they put on your back and the sugar scrub were SO relaxing. I also absolutely loved the aromatherapy and the warm eye mask she put on Me when I turned over. All the staff were friendly and their waiting room was very relaxing; the tea options In the room were good. Overall, it was a great experience! I'd come back for sure.
Tiffany Storms
2025-11-04We always have a great experience at the Spa at Riverstone. Our massage therapists Jesse and Karen were excellent. Very attentive to our concerns and comfort. I highly recommend not only staying there, but also booking a spa treatment at Riverstone. The place is always clean and inviting!
Shellie Clark
2025-11-23Always love coming to River Stone to get my massage from Michelle, she is the BEST!!! Always feel awesome after seeing her. The spa is so relaxing!!!!!highly suggest.
โLocal Guide FAQ
What services does The Spa at RiverStone offer?
The Spa at RiverStone offers a wide array of luxurious spa treatments, including various types of massages (like our popular signature massage), rejuvenating facials often utilizing organic products, and other holistic wellness services designed to relax and revitalize. While not explicitly detailed in featured reviews, as a full-service spa, we also typically offer manicures, pedicures, and other nail care services.
How can I book an appointment?
Booking your indulgent escape at The Spa at RiverStone is simple. You can easily schedule your appointment by calling us directly at (865) 286-3400, or by visiting our website at spaatriverstone.com to explore our services and book online.
What makes The Spa at RiverStone unique?
Our spa stands out for its serene, inviting atmosphere, exceptional cleanliness, and a team of highly professional and friendly therapists. Guests frequently highlight our personalized approach, the effectiveness of our treatments (including organic product options), and our commitment to going 'above & beyond' to ensure your comfort and satisfaction.
How do you ensure cleanliness and hygiene at the spa?
We maintain the highest standards of cleanliness and hygiene across all our facilities. Our guests consistently praise the spa for being 'always clean and inviting,' reflecting our unwavering commitment to providing a pristine and safe environment for your relaxation and well-being.
What if my treatment starts a little late?
While we strive for punctuality, occasionally a treatment may start a few minutes late. However, rest assured that we are committed to ensuring you receive your full scheduled treatment time. As one guest noted, 'My treatment started a little late, but it also finished late - I got my full time,' demonstrating our dedication to your complete experience.
Can I request specific preferences for my treatment, such as massage pressure?
Absolutely! We encourage open communication with your therapist to ensure your treatment is tailored to your preferences. If you have a specific desire, such as firmer massage pressure or a focus on certain areas, please communicate this with your therapist at the beginning or during your session. Your comfort and satisfaction are paramount.
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๐ Nail Art Design Inspiration
Get inspired by these stunning nail art designs! Show these to the talented artists at The Spa at RiverStone to recreate your perfect look.
Sophisticated Photo-real Salon Polka Dots Nails
Blue Watercolor White Swirls Blue Nails
Photo-real Salon Polka Dots Nails
French Cobalt Blue Chrome Blue Nails
Photo-real Salon Polka Dots Nails
Blue Glazed Donut Glossy Blue Nails
Baby Blue Cloud Silver Stars Blue Nails
Baby Blue Cloud Silver Stars Blue Nails
Love these designs? Browse thousands more in our gallery!
๐ Design Collections
Explore curated collections of nail art designs. Perfect for special occasions and themed looks at The Spa at RiverStone.
๐จ Color Palette Recommendations
Discover stunning color combinations perfect for your next manicure at The Spa at RiverStone. Each palette showcases designs that work beautifully together.
โจ Specialty Techniques
Discover professional nail art techniques mastered by the talented artists at The Spa at RiverStone. Each technique showcases the skill and artistry available at our salon.
Trending Winter Nail Designs
Discover the hottest nail art trends for winter 2026. The talented team at The Spa at RiverStone stays up-to-date with seasonal styles to keep your nails on-trend.
Holiday Glitter Nails
Sparkly gold and silver accents perfect for festive celebrations
Snowflake Designs
Delicate white snowflakes on icy blue or deep navy bases
Deep Red & Gold
Rich burgundy and metallic gold for elegant winter looks
Cozy Sweater Patterns
Knit-inspired textures and cable patterns for warmth
Frosted Tips
Icy white or silver tips with a matte finish
Ready for a Winter Makeover?
Book your appointment and ask about our seasonal specials!
At-Home Nail Care Routine
Expert advice from the professionals at The Spa at RiverStone
- โSoak nails in warm water with a few drops of olive oil for 10 minutes weekly
- โGently buff nail surface to smooth ridges and improve polish adhesion
- โApply cuticle oil before bed and massage into nails and skin
- โAsk The Spa at RiverStone to recommend the best nail strengthener for your nail type
- โKeep a nail file handy to smooth any snags immediately
๐ Pro Tip: Maintain your professional results from The Spa at RiverStone with a weekly at-home spa treatment between salon visits!
๐ท๏ธ Explore Nail Art by Tags
Browse our gallery by colors, techniques, occasions, and styles. Show these ideas to the artists at The Spa at RiverStone!
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Data provided by Google Maps
๐Location
212 Dollywood Ln, Pigeon Forge, TN 37863
View on Google MapsโQuick Contact
๐Today's Hours
Monday: 9:00โฏAMโโโ6:00โฏPM
โ Currently Closed
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