Ocean Nails & Spa in Mount Pleasant (10% OFF Coupon)

Very disappointed with how my nails turned out for my wedding this past weekend. This was my first time at this salon. I have gotten gel manicures from another salon once a month for the past 6 months and never had an issue. I got a gel hot pink color on my nails at Ocean Nails salon this past Friday morning. I wake up on Saturday morning, the morning of my wedding, and my nails are a completely different color-a peach/orange color. I didn’t use any new face/hair products, etc that would have affected the nail color. Very upsetting that my nails were not the color I wanted for all of my wedding photos. First photo is day I got my nails done, second one is the next day.

I went in asking for a natural French tip and showed a photo for reference. Instead of helping me choose a matching color, I was told to just pick one myself. I asked for a second coat of the base color, which was ignored, and when I mentioned it, her coworker jumped in to insist I hadn’t asked — which was uncomfortable. When I asked if she could add a milky white coat to make the tips look softer, the coworker dismissed it and said, “That’s not a thing.” At that point, I just settled for a clear coat. Overall, the experience felt unprofessional and frustrating — I didn’t get the look I wanted and didn’t feel listened to. The first picture is what I asked for and the 2nd picture is what I payed for.

Someone recommended I take my daughter here after a terrible experience and awful nails at a different salon and they did an amazing job! The technician was so sweet to my daughter, made sure she was comfortable after the other place destroyer her cuticles that left them bleeding, and made her feel safe. They removed the bad acrylics and put new ones on with perfect shaping and attention to detail. The polish lines are so clean! She even went the extra mile to apply a healing cuticle treatment for the wounds caused by the other place (no damage caused from here). It looks straight out of a magazine. She’s excited to show these off and had such a wonderful experience. I wish we came here first, and will definitely be returning for all future nail services. I’m so thankful they turned her first experience with acrylic nails into something positive for the start of a never ending nail journey for her. Thank you so much!!

Update: My regular nail technician Kay was not available today, however I was taken care of by another skilled technician. I needed the removal of an old set and replaced with a new full set and I wanted a translucent color and their Sheer Collection was suggested and I chose #881 is so beautiful and versatile. Thanks Katie for soaking my nails, they are much healthier since coming to Ocean Nails. New resident to Mt. Pleasant and was looking for a new nail technician for pedicure and nail services. The atmosphere is very clean and pleasant environment. I made my appointment online which was very convenient. I was scheduled with Kay who gave me the absolute best pedicure (Ocean) I’ve ever had. He was very good with reflexology and was hitting all the pressure points I needed. Kay also did my acrylic nail fill and was able to give me the look I was looking for. I’m now consider myself a longtime future customer.

I have been a loyal Ocean customer for 8+ years — seeing Tony pretty much since they’ve opened! Followed him to their opening of Top Nails and back.. wouldn’t go anywhere else! The staff is amazing and always greets you with a smile, and the service is top notch. I tell everyone I know to come here!