Serenity Health & Wellness Center

We scheduled yoga followed by massage and everyone in our group had a great experience. Angela led the yoga class and made sure all participants with varying levels of yoga practice were able to fully participate and enjoy their experience. For the massage sessions, we had appointments with Peggy, Stacy, Maddy and Leah. All of our massages were customized to our requests and comfort levels. Highly recommend all the ladies! We also had a positive experience working with Ian on the management team as we had some time schedules to work around and needed some booking assistance to get it all worked out. Thanks for the great experience!

It is now 2 days after my "relaxation massage". I am still sore. The massage started off with an excessive rubbing of my face, although I did not exclude any area. My neck and shoulder era was intensely pressed into. I asked the therapist to be gentler, which she acknowledged and then proceeded with pretty much the same intensity. It was next not comfortable or relaxing to have the therapist shoving her hands between the mattress and my back to massage my back, instead of having me flip over. When I did get to turn over she was rubbing my back so hard, that I was tensing up instead of relaxing! You would think a trained therapist would recognize when someone is becoming more tense, instead of relaxing. My facial was okay except leaving with goop in my hair that was supposedly being held back, which I would not comment about if not for the massage experience. This was my second bad massage here. I think it depends on who you get. Update: 3 days later and I was still feeling it.

I have been a loyal customer of Serenity for over a decade. I’ve purchased countless gift cards, referred many new clients, and even contributed to fundraisers over the years. Unfortunately, after my most recent visit, I will not be returning, nor will I be recommending this place to anyone again. I recently booked massages for myself and three friends. While my friends’ experiences were fine, mine with Emily was an absolute disaster from start to finish. She began by asking if I had any questions, but when I inquired about something as basic as trigger point massage, she brushed me off and told me I’d need to ask someone else. That should have been my first red flag, but I was still hopeful the massage itself would be decent. It wasn’t. She started with very light pressure (as many do), but when I asked if she could apply more, she flat-out ignored my request. Instead, she told me to “lean into the pressure”. I shouldn’t have to explain to a massage therapist that this is not how massages work. What I got instead was the equivalent of someone absentmindedly rubbing sunscreen on me for an hour—minimal effort, at times using only one hand, and overall distracted and disengaged. Not relaxing. Not therapeutic. Not even professional. I almost ended the session halfway through, and in hindsight, I wish I had. I left more stressed than when I arrived and absolutely furious that my very simple request had been ignored. To call this a waste of time and money is an understatement. To make matters worse, when I shared my experience with the manager, I was told it would be “made right.” All three of my friends—first-time clients—received courtesy calls the very next day. Me? Three weeks later, I still haven’t received a single call, email, or acknowledgment. Clearly, my years of loyalty mean nothing here. I am not someone who normally writes reviews, but this experience—and the complete lack of follow-up—demand it. This was unacceptable on every level. Save your money and go elsewhere. Serenity has lost my business, my referrals, and my respect.

I have suffered for months with frozen shoulder after a torn rotator cuff. I had a great experience and relief from the Body Work service. Body Work is a combined soft tissue mobilization and cupping. The service was not painful in the least and was very effective. Thank you Paige!. Fantastic service.

I would highly recommend getting a massage here! I was already relaxed just by the ambiance when I walked in. It smells amazing, you get the sound of the mini waterfall and the relaxing music that they play, the lights are low, and it's simply beautiful just in the waiting room. The staff are so kind, helpful, and personable, and my massage therapist, Julia, did an amazing job. Best massage I've had, hands down! She knew I had some tightness and made sure to work it out, but didn't over-do it so it wasn't uncomfortable and I really appreciate that. I feel like all my pain is gone today. I also felt like she knew even without me telling her where my body needed loosened up because she spent a little more time on certain muscles. It wasn't just a simple massage, I felt like it was really catered to my personal needs and it was perfect! Definitely try this place out!