Jonathon Khoi Nail Spa

It was my first time getting my nails done at Jonathon Khoi, but it will not be my last! I had an amazing experience! Jen was my tech and she was so kind and she did a fabulous job on my acrylics! The salon was beautiful and clean and the staff was incredibly nice and welcoming! I will be back!

$65 for an express pedicure - less than 30 minutes and no lotion. I wasn’t offered any options ($6 more would have gotten me a “signature” pedicure). I feel like I got fleeced so I will not be returning ever. Please make your pricing and options transparent. A random front desk girl shouldn’t be deciding to sign me up for the “cheapest option” as that isn’t her business nor asked of her.

I'll give the nail tech the star. She was a young lady freshly graduated from beauty school. I'm pretty disappointed in the quality of (gel)nail polish at this place. I should've known the second she was painting my nails on how thick the polish was. I got my "nails done on a whimb" for vacation. My nails chipped in the airport, then during vacation while washing my hair, the nails basically all chipped off within the second day of being on vacation or so. I bought a nail file and buffer to remove the rest of the chippings. I called the other day and they offered me to have them "repaired." Quite frankly, there's nothing to "repair" as the gel is gone. I called yesterday, left a message to have someone call me, and nobody did. I hope I don't get charged for my "repair" appointment on Monday at 10:00 a.m. as I tried to cancel it!!! If Jonathon Khoi reads this, cancel my appointment please since nobody there calls anyone back!! 👎👎👎👎👎

I have went to Maddie since November 2024, she does a great job and I enjoyed my visit with her. She allowed my experience at the nail salon very welcoming and relaxing which was the most importance goal for me. However, my visit with her today was unprofessional and truthfully I am out of words. During the visit, she expressed importance of being aware of any lifting on the nail that can result in fungus. I’m glad she made me aware and ensure that she would Ensure this wouldn’t be a concern during my visit as she would fix any concerns she had. During the conversation she continue to express concerns that I felt a certain way toward the conversation and continue to bring it back up even after me Expressing not having any concern. During the conversation after attempting to change the subject by myself, it was brought up that during my repair appt from the previous appt with Maddie, how the nail tech did mention lifting and how the concern of this by the nail tech. I did share with Maddie that I did not have Goals to bring this up but due to this conversation I did want to make her awareness of this. Maddie did share that she would ensure doing different things to prevent this and continue to share importance of nail care. When limited reply by myself… Maddie became defensive on this and asked if I wanted to see another nail tech and if I wanted to have management aware of this situation. I share with Maddie that I did not want to and if I did I would have reached out prior if it was a concern. I also shared that I wanted her to do my nails or I would have requested another nail tech prior to the visit. I did share how I felt if the lifting could have caused fungus how I wished that the nail tech could have offer this being fixed as it was pointed out within the timeframe of the repair policy. After this conversation, Maddie shared that the visit felt different and asked if I felt uncomfortable. I did share it was uncomfortable because it truly did. I just wanted my nails done and wanted time to relaxed. Maddie asked what I wanted to do and I offered for us to talk about something else. I reflected to Maddie that I wanted her to do my nails and identified no concerns. Maddie continue to share she felt uncomfortable continue with my nails due to this and shared (remind you in the middle of my nails) that someone else would be completing my nails. I was confused at this point why we could move forward and just finish the services. I made multiple statements that I had no concerns and that I wanted her to do my services. Maddie made it known that she was not completing the service. I’m disappointed that this even occurred, that I didn’t offer a professional services, and know feel uncomfortable even retuning to this location. I just wanted to get my nails done and relax and I truly thought I found a nail tech. I did request to communicate with a manager but I’m unsure if this request will be submitted.

Madison is a true artist. She was so kind and wonderful to talk to. She made the whole experience very relaxing. She made sure I was comfortable and had something to drink. As far as the nails, she really took her time to make sure they looked their best, but was very quick and efficient. I got a French manicure, but her nail art is STUNNING. If I wasn’t in such a hurry I would have asked her to do some designs! Next time I get my nails done, I’m definitely going back to her. It was a very positive experience.