Sassy Nails & Spa

I got my nails done Saturday 8/23. Gel manicure. When I left the salon two of my nails were bleeding from how harshly my cuticles were trimmed. Tuesday night I noticed one of the polishes had come off. Within a couple hours another had fallen off, and by the morning more than half the nails were free of polish. I called the salon and explained that I live an hour away and they refused to give me a refund or offer future services for me- said I had to come in today or tomorrow to get it fixed, when I don’t have time for that. I’m upset with this total waste of money when I wanted my nails done for a vacation this weekend. I was happy with how the nails looked (other than the bleeding) after so thats the only reason I’m giving 2 stars, but overall poor customer service.

My favorite salon in Apex! I’ve been coming here for quite some time now, and they always do a wonderful job. I got their special holiday pedicure this time around, and it was an experience like no other! So relaxing and definitely worth it. I also got a manicure and tried out cat eye nails for the first time, and I am in love! Duny was so incredible and took the time to make sure my nails were perfect. I love this place!

Terrible experience the first time my daughter got her nails done there they were beautiful but when we went the second time they were very rude to me and my daughter barely gave us any time to pick colors and was very rough my daughters nails were all beat up and bleeding!

One star is too generous. I came in to get my nails fixed—yes, FIXED—because they were uneven and poorly done. I even offered to pay to change the color, and before I could finish my sentence, one of the staff rudely cut me off with “We don’t change the color.” Excuse me? What kind of business refuses a paying customer looking to correct a bad service? Zero professionalism, zero customer care, and apparently zero clue about customer retention. Save your time, money, and nails—go somewhere that actually values their clients.

I get my lashes done here by Tammy, the owner, and they are just amazing! They always last way past 2 weeks, and Tammy is great at her placement and technique, so each set is flattering to that client and their particular eye shape. Her room and bed is the most comfortable I've ever been in, and she is just the sweetest, kindest, most professional technician! I've also been getting my nails done here ( as well my 3 daughters ) for over 5 years. Jenny, Tracy, Dee, and Tony are a few of my favorites who always give me the most perfect nails every time, BUT all their nail techs are terrific. I've only had to get a new set fixed or a broken nail repaired a handful of times the entire 5+ yearss I've been there. They always go out of their way to fix what you aren't happy with and truly take pride in your happiness and loving your nails. They will even repair / fix your nails if it's been a week or less since they were done! They salon is extremely clean, and very comfortable and inviting. They are always updated on the newest techniques / styles, fully stocked on all the colors whether it's in gel polish, dipping powders, or colored gel powders, plus they can do the most insane designs and other little extras if you want your nails to stand out a little more. Prices are a little higher but totally reasonable considering the quality of everything. I highly recommend giving them a try for nails and / or lashes. However, they do a ton more, too ( brows, waxing, etc ) and you can book online through their website!