Winnie Nails Spa

One of the most disappointing pedicures I’ve ever had and I am the last person to ever write a review or complain about a service. I typically try and justify any experiences I have and never speak up as I am choosing to get a service done rather than do it myself but there was not one thing I could justify this with. I wanted to try out a new spot for pedicures as my old one changed a little but always had great pedicure experiences. I was recommended this spot by a friend but was unable to book with the person she recommended. The website to book the appointment makes you choose a specific person to do the service you are choosing. I chose, and to my surprise a completely different person provided my spa pedicure. I chose the lavender spa pedicure and she started cleaning up my nails. She barely cleaned my cuticles, and barely shaved my skin down on the heels and rest of my foot. I left with my feet still feeling dry and she didn’t even take most of the dead skin off. She applied almost no pressure when using the skin shaver/pumice.(added photos to show how crusty my feet still are after the service) When she did the exfoliator, she just spread it on my feet and legs and did not rub it into my skin and quickly rinsed it off. This service comes with a 10 min massage in which I thought maybe was the redemption for the poor service. Nope, most of the 10 mins was her just rubbing the heel of my foot looking like she couldn’t wait for this 10 mins to be up, continuing to check on the time. Tried to justify this by her just checking so she balances the time right but after the first 5 mins she switched feet..there’s no need to watch the time anymore. Was not much of a massage at all, just a rubbing of my heel with the occasional rub moving to my leg. The hot stones were last in which she rubbed the stone on my leg and foot only one time around and just put them back down. I was shocked. Granted I know the stones is usually a faster massage, but just one time is crazy.. Spa pedicures are not cheap unfortunately the only thing I can say was okay was the paint job was fine and neat. The lady next to me getting a pedicure was there before I even got to the establishment and we almost finished at the same time. It felt like everything she did was rushed and she was trying to have a record fast time on performing this service even though this place wasn’t busy. Sucks that I need to pay again but I am going tomorrow to a different spot to get my pedicure redone because of how poorly this service was done and how dry my feet still are. Employees need to be retrained and showed how to complete the services correctly. Until they actually solve these issues I do not recommend trying this establishment. I did see very similar experiences in the reviews proving my point that they are not solving the issues. Apologies do not have meaning if the establishment is not fixing the reoccurring issues.

Great color selection and lots of different kinds of nail colors. I have come here a few times and usually have a good experience. Today I don’t think my nails came out great. I got gel but I think the coats were too thick and now the polish is uneven. They also filed off my Dazzle Dry polish I came in with, which I tried to explain could just be removed with regular polish remover but they still filed it off.

I had an excellent first experience today! Mandy absolutely brought my vision to life and I couldn’t be happier with my nails. The salon itself was clean, bright, and quiet.

My go to spot! My dip powder nails always last me 3+ weeks. They always do a great job with the different chrome colors I request. My natural nails have gotten so much longer and healthier since coming here.

I win there as a present from my boyfriend. The place looks nice clean and relaxing. I had the Deluxe Paraffin pedicure spa with massage. I love it! I also had my nails done 💅🏼. Special thanks to Grace. Very professional.