Salon Soleil - Nail Spa

I went in to get a pedicure and was waiting in the chair when an unhappy patron that was previously at the salon came in and complained about her nails and said she couldn’t possibly come back. It was handled and settled in a very professionally in my opinion. Then the nail tech called the appointment after me to ask if she could come in a few minutes later because she didn’t want to rush on my nails. This was my first time here and I would definitely come back.

***UPDATE I now have fungus under my nail! I am furious. Especially since the “manager” advised me to get a fill over press on nails! Wow I cannot believe this. I understand as the client I should have knowledge and done my research but I asked the tech if I should just remove the press ons completely and the MANAGER insisted on a fill. Horrible! Do not visit this place. Will have to visit Dr to get more information but this problem was COMPLETELY avoidable. I visited a new salon and they said this is the 1st time they have ever seen something as crazy as this! WOW. Suffering emotional distress…. Very disappointed. I have visited this nail salon in the past and had a good experience so I tried them again. I had originally asked for a gel fill on my hands and toes. I think it’s important to highlight that I got the original set from a different salon but I assumed Salon Soleil would still be able to complete the request. As a new customer I believed they would advise me if they thought otherwise. So I sat down and I received the pedicure and everything was good, once I moved over to get my manicure, things went down hill. There was a visible language barrier which is no one’s fault but it really made communication difficult when picking colors, explaining important steps etc. The tech who worked on my manicure used a press-on tip and some type of acrylic gel to replace my damaged nails which I thought was okay. She then proceeded to add acrylic gel to every nail and some nails were bumpy and super thick! I tried to explain this to her but with the language barrier I don’t believe we could understand each other. Overall, I am super disappointed with my manicure, the shape is horrible and if it couldn’t be done correctly that should have been clarified because I don’t want to pay for something less than my standards. Additionally, when it was time to check out the “owner” asked me how do I wanna tip! That’s insane! I have never been coerced or coached into leaving tips. I think it was very rude for her to insert that question to an already unsatisfied customer. Even though I was upset, out of the kindness of my heart I still tipped. She then proceeds to add a $10 tip for both workers when I EXPLICITLY told her I only wanted to leave 1 tip and have them split it. My total went from $135 - $145 - $155. If you are going to have 2 people working on me that’s your prerogative and business structure but don’t put that burden on the customer that they have to compensate both fairly. All in all, I am very disappointed and will definitely not be back. Please be careful what you get here.

I decided to come here for a pedicure today and left with what you see here. This is very unexceptionable for $60 work. There’s less nicer salons in the area that only charge $45 for the same job done and would’ve been done much better. The owner offered to fix it and I came back and the lady removed it and decided to reshape my toe round !!!!! I’ll admit the pedicure itself was good but the paint job (Gel) was just horrible. I will not be returning and wouldn’t recommend since there’s many other salons in the neighborhood. The photo on the rug is what I asked for … I honestly was bought to tears because my toes are unfixable until they grow out since she cut them so short

My go-to salon! I’ve become a regular here and I’m convinced this is the best nail salon in Washington Heights! I get the hard gel manicures and Angela always does an exquisite job! ♡ The salon itself is clean and modern, with a relaxing ambience. Everyone is friendly and the music is usually jazzy or romantic.

Best in the area! Lupe did the perfect gel manicure- lasting a few weeks! I’ve been to 4 different places in the neighborhood. BEST gel manicure, best service. And everyone was kind, welcoming, courteous and friendly. Clean, cozy escape for the area.