V & V Nails
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Welcome to V & V Nails in North Andover, MA
Nestled in the heart of North Andover, Massachusetts, V & V Nails stands as a welcoming retreat for those seeking exceptional nail care. We pride ourselves on creating a serene and professional environment where clients can relax and indulge. With a reputation built on dedication to detail and customer satisfaction, our salon has become a trusted local favorite, conveniently located to serve the community with top-tier beauty services.
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🕐Opening Hours
Open NowToday (Sunday)
Closed
📊AI Review Insights
Based on Google's featured customer reviews, V & V Nails receives mixed feedback, with exceptional praise for cleanliness and hygiene, but inconsistent experiences regarding service quality and staff communication. The overall sentiment reflects a blend of highly positive and distinctly negative encounters.
✓Strengths
- •Exceptional cleanliness and adherence to hygiene protocols (sanitizing, temperature checks, spaced stations)
- •Ability to accommodate walk-in appointments for some services
- •Reasonable pricing for services
- •Positive experiences with thorough and beautiful manicures
!Notes
- •Consistency in service quality and technical expertise across all technicians (e.g., preventing bumpy nails, painful pedicures)
- •Enhancing staff communication, particularly English proficiency, to ensure clear understanding and better client interaction
- •Ensuring consistent professionalism and attentiveness from all staff members
- •Minimizing instances where clients feel rushed during their service
Quality Metrics
⭐Customer Experience
Angelina Parolisi
2023-07-02Went for a fill and all of my nails are think and bumpy… the very next day one broke off easily while I was simply washing my hands
Kate DeLisle
2023-08-08walked in today for a dip manicure and was able to be seen. The women were very friendly and I got a thorough and beautiful manicure. I came here because I won a gift certificate but I will absolutely be back. Price is also very reasonable!
Dore
2021-05-28I liked going here but it's been several months and the service was not the same. My Pedi was painful. She kept scraping my heel until it was raw. I asked for the polish color I always get and she didn't answer me and never said a word when I asked if she had the color. I felt rushed and the color I chose was awful. My toe nails were not cut straight. It's the worse Pedi I've ever seen. I'm going to pay to have it redone elsewhere.
Bethany Beck
2020-10-21This was my first pedicure since March! The salon is very clean! You need an appointment and when you first enter they ask you to sanitizer your hands aNd they take your temperature. The stations are all spaced apart. They did a very thorough job of cleaning between customers. I sat in. A chair to wait and they scrubbed that down after I moved to the pedicure chair. I was very pleased with their services.
Tami Yeager
2017-12-16New to the area out with my daughter to get a manicure and pedicure staff didn't speak English so couldn't converse with staff, not really happy with the service supplies. Staff not really sure what they are doing. Very clean place however. I work in customer relations I feel that you should speak so your customers can understand your conversation but that just me.
❓Local Guide FAQ
What services does V & V Nails offer?
V & V Nails provides a full range of professional nail care services including classic manicures, rejuvenating pedicures, durable dip powder applications, and precise nail fills. We aim to cater to all your nail beauty needs.
How does V & V Nails ensure cleanliness and hygiene?
Cleanliness is a top priority at our salon. As highlighted by our customers, we maintain a very clean environment, require hand sanitization and temperature checks upon entry, and ensure all stations are spaced apart. We perform thorough cleaning and disinfection between every customer to uphold the highest hygiene standards.
Do I need an appointment, or can I walk in?
While we do accommodate walk-ins when our schedule permits, especially for services like dip manicures, we generally recommend making an appointment to ensure you can be seen promptly and avoid potential wait times, particularly during busy periods.
What is the typical pricing like at V & V Nails?
Many of our clients find our prices to be very reasonable for the quality of service provided. We strive to offer excellent value for our comprehensive nail care treatments. For specific pricing details, please visit our website or call us directly.
How can I communicate specific preferences or concerns to my technician?
We encourage open communication! Please feel free to clearly articulate your preferences or any concerns you might have regarding your service or comfort level at the start of your appointment. Our team strives to ensure your needs are met, and we are continually working to enhance our communication for a seamless experience.
What if I experience an issue with my service or nails after leaving?
Your satisfaction is important to us. If you encounter any issues with your nails or service shortly after your visit, please contact us directly by phone or through our website. We are committed to addressing your concerns promptly and finding a satisfactory resolution.
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Data provided by Google Maps
📍Location
1211 Osgood St STE 3, North Andover, MA 01845
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Salon essentials
🕐Today's Hours
Monday: 9:00 AM – 7:00 PM
✓ Currently Open
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