✨ Featured Salon

Nail Pro

β˜…2.6(126)
Closed
πŸ“Hadley, Massachusetts
Beautiful nail art design showcasing work from Nail Pro

Try this look on your hands virtually! ✨

AIPowered

Last updated:

✨Welcome to Nail Pro

Welcome to Nail Pro, your conveniently located destination for a refreshing nail care experience in Hadley, Massachusetts. Situated to easily serve our local community and visitors alike, we strive to be a welcoming retreat where you can unwind and enhance your natural beauty. At Nail Pro, we are dedicated to building a reputation for meticulous craftsmanship and attentive service, aiming to ensure every client leaves feeling satisfied and beautifully pampered.

Our salon offers a comprehensive menu of services designed to cater to all your nail care needs. From classic manicures and rejuvenating pedicures to durable gel polish, intricate acrylics, and trendy dip powder applications, our skilled technicians are committed to providing a wide array of options. We approach nail care with a focus on delivering personalized results and long-lasting wear. We continually strive to prioritize a clean and comfortable environment, ensuring our tools and practices meet industry standards for hygiene and safety, alongside a professional atmosphere for your peace of mind.

At Nail Pro, your satisfaction and comfort are at the forefront of every visit. We believe that receiving nail care should be a relaxing and enjoyable experience, not just a routine appointment. From the moment you step through our doors, you can expect a friendly greeting and dedicated service aimed at achieving your desired look. We are committed to listening to your preferences and working diligently to provide a positive and beautiful outcome every time.

294 words analysis Verified Insights

πŸ•Opening Hours

Closed

Today (Thursday)

10:00β€―AM – 7:00β€―PM

Monday10:00β€―AM – 7:00β€―PM
Tuesday10:00β€―AM – 7:00β€―PM
Wednesday10:00β€―AM – 7:00β€―PM
Thursday10:00β€―AM – 7:00β€―PM
Friday10:00β€―AM – 7:00β€―PM
Saturday10:00β€―AM – 7:00β€―PM
Sunday11:00β€―AM – 5:00β€―PM

πŸ“ŠAI Review Insights

This analysis is based on 5 featured Google reviews for Nail Pro, which currently holds a 2.6-star rating. The reviews highlight significant inconsistencies and concerning issues regarding service quality, product durability, and technical execution.

Sentimentnegative
ConfidenceHigh (AI Verified)

βœ“Strengths

  • β€’Potential for good work by specific technicians, as one reviewer noted an initial positive impression before a problematic experience.
  • β€’Some recurring customers indicate past satisfactory experiences, suggesting a 'hit or miss' service rather than universally poor.

!Notes

  • β€’Improve consistency in service quality across all technicians and visits to avoid 'hit or miss' experiences.
  • β€’Enhance technician training to prevent injuries (burns, cuts) and ensure meticulous, gentle application techniques for all services (e.g., acrylics, dip, polish).
  • β€’Upgrade product quality to ensure durability and prevent premature chipping or lifting of nails, addressing concerns about 'cheap' products.
  • β€’Address issues of rushing during services to allow for greater attention to detail, client comfort, and a polished finish.

Quality Metrics

Cleanliness3/5
Service Quality1/5
Value1/5
Staff Friendliness2/5
Expertise1/5
Wait Times3/5
Atmosphere3/5

⭐Customer Experience

Rating2.6 / 5
Reviews126
πŸ‘€

Carissa Payne

2025-08-28
β˜…β˜…β˜…β˜…β˜…

I came here not regularly but as my nail salon. I truly believe she does great work. Compared to the salons around here. It makes me sad that I have to leave this review. I came here to get a manicure and a pedicure. I need an acrylic on my toe as usual because my toenail fell off and it needs acrylic for special events. Something I always do. So he finishes my nails and starts to paint them and it looks horrible. Mind you he didn't get the crap from underneath my nails in my basic pedicure. I asked for him to get under my nails and I had to pay $10 more. So my nail looks horrible and I tell him I want it shaped differently. Rolls his eyes. I tell him that his wife usually makes my toenail look beautiful. Rolls his eyes again and talks Chinese to go get the wife sitting in the car doing nothing. She comes in huffing and puffing and says she'll fix my nail but won't do my manicure because I'm too picky. So I walked out. What I asked to be done is something I always get done and today it was an issue and unfortunately for them they lost my business and whoever reads this review they're very rude very short they don't have time to do your nails they just want your money. Never again. Sad day for me. I was going to have them do the bridesmaids for my brother's wedding too. I left a review 2 years ago under Carissa Carpenter. You can see my first review. So at least 2 years I have been going to them. 😭😭 Anyways where's the best spot to get your nails done out here??? It's Style nails!!!!! In Northampton!!! Go to style nails ladies!!!

πŸ‘€

Estela De Sousa

2025-05-12
β˜…β˜…β˜…β˜…β˜…

I had a very disappointing experience at this nail salon. I hadn’t been there for over three years, but decided to give it another try this past weekend. Unfortunately, nothing has improved; in fact, the situation has worsened. The nail technician repeatedly burned and cut the sides of my fingers with the nail file. My fingers are still sore and red from the experience. Despite politely asking him to stop hurting and burning my nails and fingers, his behavior only worsened. Additionally, I clearly communicated the length and shape I wanted, but he ignored my instructions and cut my nails much shorter than requested, shaping them in a way I did not ask for. Based on this experience, I will never return to this salon, and I wouldn’t recommend it to anyone.

πŸ‘€

Papcelie

2020-10-29
β˜…β˜…β˜…β˜…β˜…

I went in for a full acrylic set. The first girl who did the acrylic was okay but the glue or acrylic stuck to one of my fingers and when I went to pull it apart it ripped the skin. The girl who did my polish messed up even after I explained. I couldn't wait for her to fix it. I've been here before and it's either a hit or miss. I won't be coming back after this time.

πŸ‘€

Lauretta Minor

2021-11-23
β˜…β˜…β˜…β˜…β˜…

Nail Pro is definitely hit or miss. I've had some pretty good experiences and some not so great onrs. My latest trip wasn't the greatest. The nail tech was a little rough with my cuticles, did a poor job with my dip, and overall poor service. Just last Tuesday, I was in for just dip. While I was instantly seated, the nail tech rushed my color choice so she could begin taking off my old gel polish. She didn't let the acetone process and ended up just grinding the majority of my old polish off. With the dip, she didn't take it all the way to the nail bed or edges, so after just 6 days, I have a lot of growth showing. Additionally, many of the nails have cracked polish now on them, though the nail is still completely intact. Finally, I asked for a matte finish and was prompted it would be an additional $5. I agreed and was quickly disappointed. I left with a polish that was dull and lackluster, but definitely not matte. I have zero intent on returning.

πŸ‘€

Jennifer Grayson

2023-03-29
β˜…β˜…β˜…β˜…β˜…

Horrible service I went in for gel manicure, before the two weeks was up three nails came off. Went back they fixed it , few days later another two nails came off went back got those fixed, and then fours more nails came off. Their product is not strong, it’s cheap and rose rushes through the mail process. Not recommend at all for business. Her husband fixed one of my nails and that. Mail seems to be ok for now. How ever at the moment I am Missing 4 nail, so I have to go to another place to them taken off and get my nails done….smh I’m so upset.

❓Local Guide FAQ

What nail services does Nail Pro offer?

Nail Pro offers a comprehensive range of services including classic manicures and pedicures, gel polish applications, full acrylic sets, and dip powder nails. We aim to cater to diverse preferences and styles.

Do I need an appointment, or do you accept walk-ins?

While walk-ins are always welcome at Nail Pro, we highly recommend scheduling an appointment to ensure prompt service and your preferred technician availability, especially during peak hours. You can call us at (413) 586-5735 to book.

How long can I expect my gel manicure or acrylics to last?

We strive for all our nail services to provide lasting beauty. With proper care, gel manicures typically last 2-3 weeks, and acrylics can last 3-4 weeks with fills. We are committed to using quality products and precise application techniques to maximize the durability of your nails.

What measures does Nail Pro take to ensure client safety and the quality of service?

At Nail Pro, client safety and comfort are paramount. Our technicians are trained to use proper techniques and take utmost care during services to prevent any discomfort or injury. We are dedicated to continuous improvement in our artistry and ensuring a gentle, professional experience for every client.

What are your salon's hygiene and cleanliness practices?

We are committed to maintaining a clean and sanitary environment for all our clients. All tools are thoroughly sterilized or disposed of after each use, and our stations and common areas are regularly disinfected. Your health and safety are our top priority.

How can I get information on your pricing?

For detailed pricing on our services, we invite you to call us directly at (413) 586-5735 or visit our salon in Hadley, Massachusetts. Our team will be happy to provide you with a full menu of services and their corresponding costs.

Data provided by Google Maps

πŸ“Location

367 Russell St, Hadley, MA 01035

View on Google Maps→

Quick Contact

πŸ“ž

Phone

(413) 586-5735

⭐

Rating

2.6 (126 reviews)

πŸ•Today's Hours

Monday: 10:00β€―AM – 7:00β€―PM

βœ— Currently Closed

πŸͺ

Own Nail Pro?

Claim your listing to get featured placement, add photos, display your services, and attract more customers.

  • βœ“Get top placement in search results
  • βœ“"Featured" badge to stand out
  • βœ“Add photos, services & booking link
  • βœ“Monthly analytics on views & clicks

Visiting a salon? πŸ’…

Try 1000+ designs virtually!

Try Virtual Try-On