Embrace Spa Nails
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β¨Welcome to Embrace Spa Nails: Your Premier Destination for Nail Care in Alexandria, KY
Nestled conveniently in Alexandria, Kentucky, Embrace Spa Nails is evolving into a premier destination for exceptional nail care. Under recent new management, we are dedicated to redefining your salon experience, blending the artistry of professional nail services with an atmosphere of relaxation and rejuvenation. Our commitment is to offer a serene escape where clients can unwind and leave feeling pampered and polished. We aim to build a reputation for meticulous craftsmanship, welcoming service, and an unwavering focus on customer satisfaction, establishing ourselves as a trusted local gem.
Embrace Spa Nails offers a comprehensive menu of services designed to cater to every preference, from classic manicures and pedicures to intricate full sets, acrylic applications, and long-lasting gel polishes. Our approach to nail care prioritizes both aesthetics and nail health, utilizing high-quality products and proven techniques. We are meticulous about maintaining the highest standards of cleanliness and hygiene throughout our salon, ensuring a pristine environment for every client. Our skilled technicians are continually refining their expertise, striving for precision in shaping, flawless polish application, and a gentle touch, aiming to consistently exceed expectations.
At Embrace Spa Nails, your satisfaction is our paramount concern. From the moment you step through our doors, you can expect a welcoming reception, attentive service, and a professional experience tailored to your needs. We are dedicated to listening to your preferences, ensuring every detail contributes to a perfect finish and a truly enjoyable visit. Our goal is for every client to leave not just with beautiful nails, but with a refreshed spirit and a desire to return for their next pampering session.
281 words analysis Verified Insights
πOpening Hours
ClosedToday (Wednesday)
9:30β―AMβββ7:30β―PM
πAI Review Insights
Based on Google's featured reviews for Embrace Spa Nails, the sentiment is significantly mixed. While several reviews highlight past negative experiences, particularly regarding service quality and staff professionalism, a recent 5-star review under new management suggests a positive transformation, noting an 'amazingly clean' environment and satisfactory results.
βStrengths
- β’No or minimal wait times for service.
- β’Potential for excellent cleanliness and a positive environment under new management.
- β’Ability to achieve desired nail length and style (according to a recent positive review).
!Notes
- β’Consistent service quality and attention to detail (shaping, polish application).
- β’Enhanced staff professionalism and engagement during services.
- β’Improved staff friendliness and communication.
- β’Ensuring technicians are not distracted during appointments.
Quality Metrics
βCustomer Experience
Gerri Russell
2022-09-03Went in with high hopes , recently learned that this place was under new management. Recent reviews were pretty decent. I have lived in the northern Kentucky area now for almost a year. I've been to five different salons to do my nails. Not had any luck with results versus the high extreme prices. While at a glance, my nails look pretty good. However, on further inspection they are actually lumpy. Not quite sure how dip nails turn out Lumpy but my nails are extremely lumpy they are not smooth. I give up. I flipping give up. There is no salon that can do decent nails in this area. There just isn't
Kimberly Eaton
2021-09-22This is by far THE WORST PLACE IVE EVER BEEN TO! My full set is Not all the same shape, not all straight, and didnβt even put the polish where my skin meets my nail, left glue and tons of polish all over my hands! Litteraly done my set in 20min. Which clearly didnβt take her time. Iβve tried to explain this to the workers about my nails. It being how I shows them. but they completely ignored me and wanted me to pay, Iβve never in my life had this bad of experience with nails! First photo I wanted just the gold and the purplish color. And second and third photo is what I gotβ¦ wowβ¦ thatβs all I can say. SO DO NOT GO HERE! EVER!
jerzey Witt
2021-10-08Came in for an acrylic soak off, the man (didnβt get a name) spoke to me twice in 30 minutes, was rude when he did. He was also very rough, the tool flew out of his hand twice & hit my natural nail several times. When my nails were soaking he was on his phone or looking at it the entire time. My nails look AWFUL, i could have ripped them off for the same experience. Do not waste your money here.
chrissy woodyard
2021-10-22Stopped in on my way home and was excited that there was no wait. Got a full set put on and the lady wasn't very talkative which is fine, she didn't have to talk to me. She started working on my nails and she couldn't stop staring out the window at I guess was her husband on the phone. My nail shaping was horrible. The nail tips them self covered like they was suppose too. The polish and acrylic did not cover my full nail. I didn't complain as that is a down fall for my self. I learned why the place was empty. They rush doing your nails and don't care about the out come of their work. I personally will not be back. I wish I would have read reviews before going in. I wasted $55 for some nails that I took off. I pray they do better, the shop is in the perfect location and close to my home. She said they had been in business for 6 years. I don't see them making it another with the type of service they offer. Good luck Embrace Spa Nails. I hope they read these reviews.
Kelsey Partin
2022-05-11Okay this place has bad reviews but it is under new ownership now as of like a week ago. So those reviews are the last owners. I took my daughter here for a full set gel polish long and coffin shape. Was costly but she did get her nails rather long and did use gel polish. The place was so amazingly spotless, no strong odor. The people were so nice and polite and they had the most adorable baby. And cutest little girl too. I recently moved to the area and this is the best place around where youβll be treated with respect and your business is truly appreciated. They arenβt running like an assembly line and rushing through customers. They actually try to do a good job and make you happy. Being inflation is outrageous and gas is over $4 a gal. I want to spend my money where itβs appreciated and well spent.
βLocal Guide FAQ
What types of nail services does Embrace Spa Nails offer?
We offer a comprehensive range of services including classic manicures and pedicures, acrylic full sets, acrylic soak-offs, and various gel polish applications for both natural and artificial nails.
How do you ensure cleanliness and hygiene at your salon?
Under new management, we have implemented rigorous cleanliness protocols. Our salon is meticulously sanitized, and all tools are thoroughly sterilized or disposed of after each use, ensuring a pristine and safe environment for every client.
Do I need an appointment, or do you accept walk-ins?
While appointments are recommended to ensure prompt service, we happily welcome walk-ins based on availability. We strive to minimize wait times for all our clients.
What is the typical price range for your services, such as a full set or gel polish?
Our pricing varies based on the specific service, length, and design complexity. For a full set with gel polish, prices are competitive, reflecting the quality of products and expertise provided. We recommend calling us directly or visiting for a personalized quote.
What can I expect regarding the professionalism and customer service from your staff?
With our recent change in ownership, we are committed to providing exceptional customer service. Our technicians are trained to be professional, attentive, and friendly, ensuring a welcoming and respectful experience where your needs and preferences are always prioritized.
I've seen mixed reviews online; is it true that Embrace Spa Nails is under new ownership?
Yes, Embrace Spa Nails is proudly operating under new ownership as of recently. We acknowledge past reviews and are actively working to set a new standard for excellence, focusing on superior service quality, enhanced cleanliness, and a truly positive customer experience. We invite you to visit and experience the difference firsthand.
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Data provided by Google Maps
πLocation
7926 Alexandria Pike, Alexandria, KY 41001
View on Google MapsβQuick Contact
Phone
(859) 448-9999
Rating
3.4 (64 reviews)
πToday's Hours
Monday: 9:30β―AMβββ7:30β―PM
β Currently Closed
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