City Nail and Spa
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Experience City Nail and Spa in Richmond, Indiana
Welcome to City Nail and Spa, a premier nail salon conveniently located in the heart of Richmond, Indiana. As a favored local spot for pampering, our salon has built a reputation for offering accessible, high-quality nail care services in a warm and inviting environment. Whether you are looking for a quick touch-up or a relaxing afternoon of self-care, our central location and accommodating hours—including convenient Sunday availability—make it easier than ever to prioritize your beauty routine. Discover why local residents choose us as their go-to destination for professional nail artistry.
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🕐Opening Hours
Open NowToday (Monday)
9:30 AM – 7:00 PM
📊AI Review Insights
These insights are compiled from Google's featured reviews for City Nail and Spa. The feedback highlights a highly polarized customer experience, with some clients praising the friendly, family-oriented service and others reporting issues with rough physical handling and rushed appointments.
✓Strengths
- •Excellent, long-lasting pedicure services
- •Very family-friendly environment that accommodates children perfectly
- •Technicians like Anna who excel in natural nail health and growth
!Notes
- •Improve gentleness during drilling and filing to avoid skin damage and 'ring of fire' burns
- •Ensure all sanitization processes are visible and consistent to resolve client safety concerns
- •Improve customer communication and avoid rushing services during peak afternoon busy periods
Quality Metrics
⭐Customer Experience
kendal waddell
2025-10-08If you can’t tell… I have ring of fire on every single nail. I went in around 3 and people kept coming in and you could tell they were rushing to get people in. The lady I had, i’m guessing the owner, was very rude and rough on my nails to where it was painful. Maybe two days later my nails were snapping off because of how thin they were. I got the builder gel off tonight and my nails look absolutely terrible, and very painful.
Lawona Goodman
2025-11-07I took both of my grandbabies to get their nails done. They were 9 and 10 and they both wanted to get Fall Nails. They were very kind and gave them both exactly what they wanted. We will be back
Lillian Ryan
2025-12-05Everyone is so sweet, and i really love Anna! My pedicures are always done perfect. I have been able to grow out the length of them so easily and not get acrylic.
Lacy Miller
2025-06-05I will not be returning here. The lady I had was super rude (I think the owner). Very rough on my nails when filing. Burned and nicked the sides of my fingers with the drill. She painted one of my fingers the wrong color and when I mentioned it she said she couldn’t fix it. The length and shape isn’t consistent on all nails. The design isn’t bad but overall made me feel like I was a burden and the environment doesn’t feel welcoming at all. Total was $55 for fill and design. Cash only.
Alexis Bercaw
2025-05-25Very bad experience! Not only did they not do what I asked but they messed my nails and the surrounding soil up so bad. I have a cut on my pinky finger that I am now worried will get infected because their tools were used and not sure if they got cleaned. I should have complained there but I am so shy. My nails look awful and my finger hurts so bad!
❓Local Guide FAQ
What kind of nail services do you offer?
We offer a diverse range of nail care services including classic manicures, custom gel manicures, natural nail growth therapy, detailed pedicure services, and custom seasonal/holiday nail art for both adults and kids.
Is City Nail and Spa a family-friendly salon?
Yes! We are very proud to be a family-friendly establishment. Our technicians are exceptionally kind, patient, and gentle with children, ensuring they get the exact fun and creative designs they want.
How do you handle client complaints about service quality, such as incorrect colors or shaping?
We aim to make sure every customer leaves happy. We encourage you to speak up immediately during your appointment if a color or shape is not to your liking so our technicians can correct it on the spot.
How do you ensure the cleanliness of your tools?
We take hygiene seriously and strive to enforce strict sanitation protocols. All reusable metal tools and equipment are thoroughly cleaned and sanitized between clients to maintain a safe and worry-free environment.
Do I need to book an appointment, and when is the busiest time?
While we accept walk-ins, we can experience rushes, particularly around 3:00 PM on weekdays. To avoid longer waits or a rushed experience, we highly recommend calling ahead at (765) 960-1970 to secure an appointment.
What are your business hours, especially on weekends?
We are open Monday through Saturday from 9:30 AM to 7:00 PM (opening at 10:00 AM on Tuesdays). For your convenience, we are also open on Sundays from 11:00 AM to 4:30 PM.
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💅 Nail Art Design Inspiration
Get inspired by these stunning nail art designs! Show these to the talented artists at City Nail and Spa to recreate your perfect look.
Gorgeous Photo-real Salon Chevron Nails
Beautiful Photo-real Salon Chevron Nails
Beautiful Photo-real Salon Chevron Nails
Stunning Photo-real Salon Chevron Nails
Gorgeous Photo-real Salon Chevron Nails
Sophisticated Photo-real Salon Chevron Nails
Gorgeous Photo-real Salon Chevron Nails
Stunning Photo-real Salon Chevron Nails
Love these designs? Browse thousands more in our gallery!
📚 Design Collections
Explore curated collections of nail art designs. Perfect for special occasions and themed looks at City Nail and Spa.
🎨 Color Palette Recommendations
Discover stunning color combinations perfect for your next manicure at City Nail and Spa. Each palette showcases designs that work beautifully together.
✨ Specialty Techniques
Discover professional nail art techniques mastered by the talented artists at City Nail and Spa. Each technique showcases the skill and artistry available at our salon.
Trending Fall Nail Designs
Discover the hottest nail art trends for fall 2026. The talented team at City Nail and Spa stays up-to-date with seasonal styles to keep your nails on-trend.
Autumn Leaves
Warm oranges, reds, and yellows with leaf motifs
Pumpkin Spice Colors
Burnt orange, cinnamon brown, and cream tones
Plaid Patterns
Cozy flannel-inspired designs in fall colors
Burgundy & Gold
Deep wine red with metallic gold accents
Harvest Moon
Warm metallic copper and bronze finishes
Ready for a Fall Makeover?
Book your appointment and ask about our seasonal specials!
Choosing the Right Nail Shape
Expert advice from the professionals at City Nail and Spa
- ✓Square nails are strong and perfect for those who type frequently
- ✓Oval and almond shapes elongate fingers and are universally flattering
- ✓Stiletto and coffin shapes make a bold statement but require more maintenance
- ✓Round nails are low-maintenance and great for natural nail growth
- ✓The nail artists at City Nail and Spa can help you choose the perfect shape for your lifestyle
💎 Pro Tip: Book a consultation at City Nail and Spa to discover which nail shape best suits your nail bed and daily activities!
🏷️ Explore Nail Art by Tags
Browse our gallery by colors, techniques, occasions, and styles. Show these ideas to the artists at City Nail and Spa!
Other Salons in Richmond
Data provided by Google Maps
📍Location
3567 E Main St, Richmond, IN 47374
View on Google Maps→Quick Contact
Phone
(765) 960-1970
Rating
4.5 (154 reviews)
At-home edit
Salon essentials
🕐Today's Hours
Monday: 9:30 AM – 7:00 PM
✓ Currently Open
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