Instyle Nails & Spa

If I could sue this place I would. I recently created a google account just so I can write a review. On November 6, 2024 I booked a nail appt so my nails can look nice for a trip. The owner, Jessica did my nails but this was the second time I got my nails done from her and she acts like she is too good to even do your nails or would ask me to come back later it was very rude. And then I was convinced to get a pedicure, even though I requested for Jessica, she didn’t want to do them saying she has a medical condition and told Victor to do it. But at the same time while I was getting a pedicure, she decided to give herself one while she was watching tv and eating her snack which was totally unprofessional. I got my pedicure by Victor, who was nice but he permanently messed up my toenails. He filed my toenails too hard to the point my skin was peeling and it hurt so bad but I honestly didn’t even want to complain because I have been in customer service and I was thinking I don’t want to get him in trouble. I even tipped both of them well. My flight was literally the next day but on my trip my toenails were hurting so bad; I thought the pain would go away but it progressed to the point that after 3 months it felt like my nail was growing backwards (it hadn’t grown at all). I went through horrible pain where I could barely walk for momths, to the point I had to ultimately remove my toenail. I called the salon multiple times and explained what happened, and emailed this salon 3 times sending them an itemized bill from my podiatrist. In the past year, I have spent over $700 to undo the damaged they caused and instead of taking accountability or at the very least apologize for their actions they decided to block my number and never responded to any of my emails. I told them I’d sue them but I spoke to several lawyers who told me it would be more expensive to take them to court and not worth it. I hope I can spare anyone reading this the pain, suffering, and financial damages that I have gone through from perfectly healthy nails to the point I can never wear opened toed shoes. The people running this place are unprofessional, lack integrity, and are just indespicable human beings. All of this and they couldn’t even refund me what I spent, they didn’t offer to pay any of the necessary medical procedures I had to get, but they couldn’t even at the very least apologize or take accountability. Pathetic. My nails after almost a year are now growing back black, have holes in them and are not even the same shape as they used to be. I feel like crying every time I look at them, this salon is just so horrible I wish I never went here.

Went to Xanadu for a gel/no chip for my wedding and I am so glad I went here! The woman who helped me and my three friends was expecting us, was very professional, and gave great advice for my nail color based upon photos I shared (‘bubble bath’ is a great color for wedding nails!). It has been over 3 weeks since I got my nails done and the picture shows what they look like- ZERO chips so far!! I am known to ruin my nails soon after doing them and these are fool proof. Can’t recommend this salon enough!

I went to this nail salon because of the good reviews. I am honestly very disappointed. I had high hopes for this place. Victor did my full set and he kept cutting and burning me with his power drill. I told him many times and he didn’t say anything. I took some pics and although u can’t see the cuts too much by my cuticles they are there. My finger nails are so sore and the cuts hurt when I get my hands wet or wash them. Also he spent so much time on the beginning with filing my nails and at the end the nails were not the square shape I wanted. The thumb seems like it flare out on the sides and my pointing finger nail is so bulky. I won’t be going back here

Nancy & staff are awesome. Great conversation and very entertaining personalities. Very affordable if you are into designs and such with your nails. Book ahead - Nancy is a star so book ahead of time! She's on Instagram (user name is in photos)

The staff is amazing they really care about the costumer satisfaction. Amazing place to have your pedicure done here. highly recommended.