Lotus Nails & Spa

***PLEASE READ BEFORE GOING INTO THIS PLACE*** Well, I think my photos say more than a thousand words, but to give you a little context so that this doesn't happen to some of you, here they are. Yesterday I went to this place because I wanted to remove some acrylic nails and also get the gel X service to be able to start taking care of my natural nails since they are very fragile and break easily. I must say that from the moment I arrived the employees were very attentive, which to be honest I really liked. I thought I had found my new nail salon and I even decided to do my feet at once, but unfortunately my story of terror began in the process of nail removal since the person who was assisting me (I don't remember her name) began to remove my acrylic nails with a nail tip. The truth is that from the moment she removed the first nail I should have realized that this person did not know what she was doing because my real nail looked as if I had torn off the acrylic nail myself, but I told myself, she is the expert you know 😔 She continued removing more nails and I told her that it was hurting and I asked her to use the soak off process since it looked like the "technique" she was using was hurting me. She insisted on continuing to remove them with the nail tip until she saw blood and then that's when she decided to bring a deep plate with acetone in which she made me submerge my entire hand (another technique that I had never had to experience) which is the reason why on my other hand you can see the white marks on my fingers. At this point, I could not continue allowing them to destroy my nails like this so I got up and informed the person in charge, to which I only received a $ 10 discount on my foot service and an apology. Oh, I also forgot to mention that this person put glue on my finger wounds without treating them first and from the various reviews I found of infections contracted there, the truth is that it has me very worried because we go to these places thinking that they are professionals. BIG MISTAKE!!!! 😡

Today's nail salon visit with Vernice didn't disappoint! I often enjoy my nail experience at Lotus in Burbank!

Tia did my pedicure and she was amazing! I noticed this place is actually very clean, she used disinfected implements & new files s it should be for every single client. She took her time and made my experience a 10/10. Will definitely be back!

Nina took care of me today! She’s friendly and very welcoming! Loved it here for my first time 😊

I came in today to get a manicure 💅 for special event tomorrow. I was super happy with the results. The nail stylist name was Mike. He did an awesome job! Thank you!