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Welcome to Forum Nail & Spa in Antioch, California
Welcome to Forum Nail & Spa, your destination for quality nail care nestled conveniently in Antioch, California. With an overall rating of 4 stars across numerous patrons, we strive to be a reliable choice for those seeking a moment of pampering. Our salon is committed to creating a welcoming environment where clients can relax and enjoy a professional nail service experience, aiming to become your trusted local partner for beautiful, well-maintained nails.
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🕐Opening Hours
📊AI Review Insights
Based on Google's featured reviews for Forum Nail & Spa, the overall sentiment is predominantly negative, highlighting significant concerns despite the salon's 4-star overall rating. One positive review praises design variety, but the majority describe poor service quality, injury, and unprofessional conduct.
✓Strengths
- •Variety of nail design options (classic, sparkle, bold, festive)
!Notes
- •Improve service quality and consistency across all treatments.
- •Enhance technician expertise, particularly in delicate procedures like cuticle care, to prevent injury.
- •Strengthen staff professionalism, customer service, and responsiveness to client concerns.
- •Ensure strict hygiene protocols are consistently followed to prevent infections.
Quality Metrics
⭐Customer Experience
nguyen oanh
2025-10-30Whether you love a classic look, a little sparkle, or something bold and festive, we’ve got the perfect design to match your holiday vibe. Treat yourself (or bring a friend!) and get pampered this season because beautiful nails make every outfit shine. ✨
Sean Buchannon
2021-10-26(Are half stars a thing?) This was my second time going to Forum and just like last time, they did a very poor job. I really didn’t wanna go but it was a last minute thing. This time I switched nail techs thinking I was going to get a different results but I was wrong. I get medium long coffin shape and this set is absolutely awful. Extremely atrocious and I can’t wait to take them off. Two of my nails are crooked; my pinky on my right hand and my ring finger on my left hand. They are bumpy and my gel is uneven. They lack creativity and have VERY LIMITED new age options. However the customer service was decent but the quality of their work is probably why I could walk-in on a Friday after 5 PM and be immediately serviced. Millennial women don’t come here, you’ll leave disappointed.
Angelica Chong
2023-02-27Went to this salon for a simple spa pedicure. Tom cut way to much of my cuticles. One of my big toes bled until the next morning, I woke up to my sock stuck to my other big toe because it got infected. Then when I called they showed no concern over the matter. Will never go back again!!!!
Shawn Simms
2020-12-30I came to this place thinking I could get a decent mani/pedi, and look at the turn out of my hands. I could have done this at home. It's frustrating how they treat their male customers. Never again will I come to this nail salon.
V N
2025-06-13I'm not even gonna waste my time writing it out. Just don't go here. If you do, you'll "find out" and come back to this message and all the other negative ones and realize you were warned 😏
❓Local Guide FAQ
What nail services does Forum Nail & Spa offer?
We provide a full range of nail services, including classic manicures and pedicures. We also specialize in creative nail designs, from elegant and subtle looks to more bold and festive artistic applications, catering to various preferences and occasions.
How do you ensure customer safety and hygiene?
We understand concerns about hygiene are paramount. We are committed to regularly reviewing and enhancing our sanitation practices, including the proper sterilization of tools and maintaining a clean environment, to ensure a safe and comfortable experience for every client.
What are your hours of operation?
Forum Nail & Spa is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 9:00 AM to 6:00 PM. We look forward to welcoming you during these hours.
How can I book an appointment?
You can easily book an appointment by calling us directly at (925) 732-7274 during our business hours. While walk-ins are always welcome, we recommend scheduling an appointment for specific services or during peak times to minimize wait.
Do you cater to male customers?
Yes, Forum Nail & Spa proudly welcomes all customers seeking quality nail care. We are dedicated to providing a comfortable, professional, and satisfying experience for everyone, regardless of gender.
What should I do if I have a concern about my service?
Your satisfaction is important to us. We encourage all clients to communicate any concerns immediately during or after their service. Please speak with your technician or a salon manager directly so we can address your feedback promptly and work towards a satisfactory resolution.
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Data provided by Google Maps
📍Location
2659 Somersville Rd, Antioch, CA 94509
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Phone
(925) 732-7274
Rating
4 (109 reviews)
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